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Entry Level Cloud Help Desk Jobs in Kansas (NOW HIRING)

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst I HELP ... Cloud Computing, Mobility, Micro Services, RPA, DevOps) • QA & Automation (Manual Testing, Non ...

Help Desk Analyst I

Topeka, KS

$19.25 - $26.25/hr

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst I HELP ... Cloud Computing, Mobility, Micro Services, RPA, DevOps) QA & Automation (Manual Testing, Non ...

LTC Help Desk Technician

Olathe, KS · On-site

$19 - $25.50/hr

This is an entry-level role, and we mean it. You don't need to walk through the door already ... help desk experience required - if you've ever been the go-to person for fixing a family member ...

... cloud technology solutions across a wide range of industries, including healthcare, retail ... We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to ...

... cloud technology solutions across a wide range of industries, including healthcare, retail ... We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to ...

... cloud technology solutions across a wide range of industries, including healthcare, retail ... We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to ...

... cloud technology solutions across a wide range of industries, including healthcare, retail ... We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to ...

Mobile devices and smartphones Skills Desktop, Help desk support, service now, troubleshooting ... Must follow safety procedures when installing/repairing equipment Experience Level Entry Level Job ...

... Help desk support, service now, troubleshooting, customer service, active directory, mobile ... Entry Level Job Type & Location This is a Contract position based out of Topeka, KS. Pay and ...

Trade Desk Associate

Overland Park, KS

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Overland Park, KS · On-site

$17.50 - $23.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Up to 2 years of help desk, customer service, or technical support experience (including ... CompTIA A+ or other entry-level IT certification is a plus, but not required. What We're Looking ...

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Entry Level Cloud Help Desk information

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are some entry-level cloud help desk roles?

Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.

What are popular job titles related to Entry Level Cloud Help Desk jobs in Kansas?

For Entry Level Cloud Help Desk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Help Desk jobs in Kansas look for?

The top searched job categories for Entry Level Cloud Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Entry Level Cloud Help Desk jobs?

Cities in Kansas with the most Entry Level Cloud Help Desk job openings:

Infographic showing various Entry Level Cloud Help Desk job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Help Desk Analyst I

Topeka, KS • On-site

$19.25 - $26.25/hr

Contractor

Posted 15 days ago


Job description


Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst I
HELP DESK ANALYST I (Topeka, KS)
MAJOR RESPONSIBILITES:
Under general supervision, serve as the first point of contact for information technology incidents and service requests for internal employees, contractors, and interns. Provide remote and occasional hands-on support for hardware, software, mobile devices, enterprise applications, identity and access services, and network connectivity issues. Support is delivered in a ServiceNow-driven environment with established service level objectives.
Candidates must possess strong interpersonal skills and demonstrate sound judgment, initiative, adaptability, attention to detail, and teamwork. Effective written and verbal communication skills are required. The successful candidate must be self-motivated, able to work independently, and able to manage multiple priorities, with strong computer proficiency and the ability to navigate multiple applications simultaneously.
SKILLS AND ABILITIES REQUIRED:
  • Diagnose, troubleshoot, and resolve incidents andservice requests for Windows workstations and laptops, Microsoft 365services, corporate iPads and mobile devices, Citrix environments,enterprise applications, remote access, VPN, and connectivity issues.
  • Deliver excellent customer service throughprofessional communication, active listening, and problem-solving withemployees at all levels, both technical and non-technical.
  • Document, track, and manage incidents and requeststhrough ServiceNow while meeting established service level expectations.
  • Support user onboarding, access provisioning,password resets, MFA enrollment, and related identity and accessmanagement processes.
  • Utilize knowledge articles, troubleshooting tools,and established procedures to efficiently resolve issues or escalate whenappropriate.
  • Follow company policies, security standards, anddata protection requirements to safeguard company systems and information.
  • Collaborate with Service Desk teammates and otherIT support teams to resolve incidents, fulfill requests, and improveservice delivery.
  • Participate in projects, testing, documentationupdates, and continuous improvement initiatives as assigned.
  • Support adoption and troubleshooting of approvedproductivity, collaboration, and emerging workplace technologies.
  • Participatein a rotating after-hours on-call schedule to provide support outside ofcore business hours.

QUALIFICATIONS AND EXPERIENCE
  • Requires a minimum of two (2) years of experiencesupporting end users in a Service Desk, Help Desk, Desktop Support, orsimilar technical support environment.
  • Experience supporting enterprise technologies in alarge corporate environment or utility organization is preferred.
  • Industry certifications such as CompTIA A+,Network+, Security+, Microsoft Certifications, or ITIL Foundations arepreferred.

About Us
OTSI is a global technology partner providing enterprise IT consulting, digital solutions, and managed services. We help organizations modernise complex technology landscapes, harness the power of data, and build scalable AI-led ecosystems to accelerate innovation and business growth. With over 26 years of experience, we consistently turn complex challenges into success stories through our strong technical capabilities and deep industry knowledge. Our global team of 1,800+ professionals, spread across 6 countries, delivers cutting-edge solutions for customers across Banking, Financial Services, Insurance, Transportation & Logistics, Energy & Utilities, Healthcare & Life Sciences, Government, Hi-Tech, Telecom & Media, Manufacturing, and more.
Our focused technologies are:
• Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
• Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)
• QA & Automation (Manual Testing, Non-functional testing, Test Automation, Digital Testing)
• Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)
• Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)