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Remote It Help Desk Jobs in Kansas (NOW HIRING)

Ntiva

Service Desk Technician III

Leawood, KS · On-site

... in advanced IT support, administration, and escalation-level troubleshooting * Experience ... Any remote work away from a team member's normal expected dedicated safe workspace must be ...

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Remote It Help Desk information

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How much do remote it help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote it help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Kansas?

The most popular types of It Help Desk jobs in Kansas are:

What are popular job titles related to Remote It Help Desk jobs in Kansas?

For Remote It Help Desk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Kansas look for?

The top searched job categories for Remote It Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Remote It Help Desk jobs?

Cities in Kansas with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Kansas as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

IT Data Architect

PROLIM Global Corporation

Topeka, KS • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

PROLIM Global Corporation (www.prolim.com) is currently seeking Data Architect for location Topeka, Kansas, United States for one of our Top clients
Job Description:
General Duties:
  • Oversee data collection, master data and databases.
  • Create models for new data warehouse development and/or changes to existing data stores.
  • Design and manage data warehouse development and any future improvement and growth projects.
  • Identify inefficiencies and gaps in current data systems and leverage solutions to ensure data standards.
  • Diagnose and resolve data system and/or data warehouse access and performance issues.
  • Oversee and enforce Data Governance policies.

Skills required:
  • Working technical experience with strategically designing and implementing data warehouses, data marts and data stores.
  • Strong understanding of relational database structures, theories, principles and practices.
  • Effective written and oral communications in order to establish and maintain good rapport with business and agency staff for effective and timely problem identification and resolution of problems.

Knowledge and ability to utilize the current version of the following products:
  • Microsoft Work, Excel and PowerPoint
  • .Net (Visual Basic, C#), Java or other modern development languages
  • SQL Database
  • Azure DevOps
  • Windows Server OS, functions/commands
  • SQL Management Studio
  • SQL (language)
  • Visual Studio

Experience required:
Eight (8) year's direct experience relative to the field of work, with at least five (5) years direct experience with data architecting, data mining, large-scale data modeling and business requirements gathering/analysis.
Education required:
  • Bachelor's degree in computer science, information technology, a related engineering field, or equivalent work experience.

Apply online for immediate consideration, please send your updated resume, and contact info via email praful.salunkey@prolim.com
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.

Apply