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Entry Level It Help Desk Jobs in Kansas (NOW HIRING)

LTC

IT Help Desk Technician

Wichita, KS · On-site

Job Title: IT Help Desk Technician Location: On-Site Position Summary: We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization ...

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees ... Up to 2 years of help desk, customer service, or technical support experience (including ...

Schomp

IT Help Desk Technician Level I

Ford, KS · On-site

$22 - $27/hr

... on IT systems and infrastructure. * Install, configure, and update software and hardware as required. Requirements: * High School Diploma or equivalent work experience. * 0-2 years Helpdesk ...

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

Responsibilities : • Manage the help desk/desktop team. • Oversee Active Directory, user ... IT Project Management methodology, ensuring projects come in on time and within budget. • ...

LinTech Global

Help Desk Specialist I

Lenexa, KS · On-site

The Help Desk Specialist I provides first-level technical support to EPA Region 7 users by ... This role supports daily IT operations by troubleshooting hardware, software, mobile devices ...

RETAIL SUCCESS LLC

Help Desk Specialist

Overland Park, KS · Hybrid

$50K - $65K/yr

Retail Success is seeking a Help Desk Specialist to join our team in Overland Park, KS . This ... Associate's degree or higher in Information Technology, Computer Science, Computer Information ...

Retail Success LLC

Help Desk Specialist

Overland Park, KS · On-site

$50K - $65K/yr

Retail Success is seeking a Help Desk Specialist to join our team in Overland Park, KS . This ... Associate's degree or higher in Information Technology, Computer Science, Computer Information ...

TERRACON

IT Service Desk Support Staff I

Olathe, KS

Up to 1-year help desk related experience. * Associate's degree in Information Systems or related ... Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ...

TERRACON

IT Service Desk Support Staff I

Olathe, KS · On-site

Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ... Up to 1-year help desk related experience. * Associate's degree in Information Systems or related ...

EnerSys

IT Administrator

Hays, KS · On-site

Logs all support requests and resolutions in corporate IT help desk ticketing system. * Coordinates repairs for equipment with outside contracted vendors. * Assists in the administration and ...

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Entry Level It Help Desk information

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How much do entry level it help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Kansas? The most popular types of It Help Desk jobs in Kansas are:
What are popular job titles related to Entry Level It Help Desk jobs in Kansas? For Entry Level It Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Kansas look for? The top searched job categories for Entry Level It Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Entry Level It Help Desk jobs? Cities in Kansas with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Kansas as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

IT Help Desk Technician

LTC

Wichita, KS • On-site

Full-time

Posted 19 days ago

Job description

Job Title: IT Help Desk Technician
Location: On-Site
Position Summary:
We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization's IT systems and users. This on-site role involves installing, maintaining, and troubleshooting hardware and software systems, assisting with printer and workstation issues, managing service desk tickets, and supporting various corporate IT operations.
Key Responsibilities:
  • Install, configure, and update Windows operating systems and standard corporate software applications.
  • Set up and troubleshoot network and local printers; order and manage printer supplies as needed.
  • Troubleshoot hardware and software issues on desktops, laptops, and other peripheral devices.
  • Manage and resolve service desk tickets in a timely and professional manner, documenting actions and resolutions accurately.
  • Monitor and review audit logs and SIEM (Security Information and Event Management) tools to assist in identifying potential issues or security incidents.
  • Provide end-user support and training, including clear communication with non-technical users.
  • Perform new hire onboarding tasks such as setting up user accounts, email, and workstation hardware.
  • Support inventory tracking and asset management of IT equipment.
  • Escalate complex issues to senior IT staff when necessary.
  • Follow IT policies and procedures to ensure security, compliance, and operational standards are maintained.
  • Assist with IT projects, system upgrades, and maintenance tasks as assigned.

Requirements:
  • Proven experience in a help desk or IT support role.
  • Strong knowledge of Windows OS and Microsoft Office Suite.
  • Working Knowledge of Power Apps and Power BI
  • Familiarity with Active Directory, basic networking, and remote support tools.
  • Excellent troubleshooting skills and attention to detail.
  • Strong verbal and written communication skills; ability to communicate technical issues clearly to end-users.
  • Ability to prioritize tasks and work independently or as part of a team.
  • Experience working with ticketing systems and IT asset management is a plus.
  • Must be able to lift and move IT equipment as needed.

Work Environment:
  • This is a full-time, HOURLY, on-site position.
  • May require occasional after-hours support during critical incidents or maintenance windows.

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