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Entry Level It Help Desk Jobs in Kansas (NOW HIRING)

CybertronIT

IT Help Desk Tech

Wichita, KS

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so ...

CybertronIT

IT Help Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so ...

BG Products Inc.

IT Help Desk Technician

Wichita, KS · On-site

... IT Support Technician assists in achieving the goals of the IT Department in the operation and ... S.) or professional training in network support or equivalent preferred, emphasis on helpdesk ...

Navstar

Sr. Help Desk Specialist

Lenexa, KS · On-site

This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...

New

Huyett

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

MSM Technology LLC

Senior Help Desk Specialist

Lenexa, KS · On-site

$70K - $85K/yr

Senior Help Desk Specialist (IV) MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced ...

MSM Technology

Senior Help Desk Specialist

Lenexa, KS · On-site

MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience. They are seeking a Senior Help Desk Specialist to oversee the day-to-day operations of the ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... our IT team and provide first-level technical support to employees and users across the ...

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Entry Level It Help Desk information

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How much do entry level it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

Is helpdesk a good entry-level job?

An entry-level IT Help Desk position is considered a good starting point for those interested in IT careers, as it provides foundational technical skills, customer service experience, and exposure to troubleshooting hardware and software issues. It often requires basic knowledge of operating systems, networking, and common tools like ticketing systems, making it accessible for beginners. This role can lead to more advanced IT positions with experience and additional certifications.

What is the easiest entry-level IT job to get?

An entry-level IT help desk position is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical knowledge, good communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and the role involves troubleshooting hardware and software issues in a support environment. These jobs usually have lower experience requirements and serve as a stepping stone into the IT field.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

What are the most commonly searched types of It Help Desk jobs in Kansas? The most popular types of It Help Desk jobs in Kansas are:
What are popular job titles related to Entry Level It Help Desk jobs in Kansas? For Entry Level It Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Kansas look for? The top searched job categories for Entry Level It Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Entry Level It Help Desk jobs? Cities in Kansas with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Kansas as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.
IT Help Desk Team Lead

IT Help Desk Team Lead

University of Kansas

Lawrence, KS

Other

Posted 6 days ago

University Of Kansas rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

106th of 528 rated colleges and universities

Job description

Training & Quality (60%)
  • Develop and maintain training programs and materials for student employees.
  • Evaluate training effectiveness and implement improvements based on feedback and observation.
  • Monitor support interactions to ensure adherence to policies, procedures, and service standards.
  • Coach student employees on technical troubleshooting and customer service skills.
  • Collaborate on training for new services, tools, and system changes.
Operations & Administration (35%)
  • Supervise student employment processes, including hiring, onboarding, coaching, and corrective action.
  • Manage student payroll, budget tracking, and related administrative records.
  • Monitor queues and staffing to meet service levels; provide direct support during high-volume periods.
  • Troubleshoot and resolve Tier I issues and escalated cases; document all work in the ticketing system.
Other Duties (5%)
  • Perform additional duties as assigned.
,The IT Help Desk Team Lead provides leadership for training strategy, service quality, and daily operations of the KU IT Help Desk. This role develops and delivers student employee training, monitors and improves service performance, and resolves escalated technical and customer service issues.
The position combines hands-on operational support with strategic oversight of training programs, documentation, and service delivery to ensure consistent, high-quality support across all channels. This role partners with the IT Help Desk Manager and Team Leads to identify and implement improvements that enhance training effectiveness and overall service outcomes.
KU is not able to provide H-1B sponsorship for this position.

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