ZipRecruiter

Log In

1

It Help Desk Intern Jobs in Kansas (NOW HIRING)

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

Employment Type Intern (Fixed Term) (Trainee) Job Summary As an IT Intern for the City of Olathe, you will gain hands-on experience in a real-world professional environment. Our IT Service Desk ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

As an IT Intern for the City of Olathe, you will gain hands-on experience in a real-world professional environment. Our IT Service Desk Interns have exposure to various IT functions while learning ...

CybertronIT

IT Help Desk Tech

Wichita, KS

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so ...

CybertronIT

IT Help Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so ...

BG Products Inc.

IT Help Desk Technician

Wichita, KS · On-site

... IT Support Technician assists in achieving the goals of the IT Department in the operation and ... S.) or professional training in network support or equivalent preferred, emphasis on helpdesk ...

Navstar

Sr. Help Desk Specialist

Lenexa, KS · On-site

This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...

New

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

MSM Technology LLC

Senior Help Desk Specialist

Lenexa, KS · On-site

$70K - $85K/yr

Senior Help Desk Specialist (IV) MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced ...

MSM Technology

Senior Help Desk Specialist

Lenexa, KS · On-site

MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience. They are seeking a Senior Help Desk Specialist to oversee the day-to-day operations of the ...

next page

Showing results 1-20

People also search for

All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Kansas

It Help Desk Intern information

See Kansas salary details

$8

$15

$22

How much do it help desk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for it help desk intern in Kansas is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Kansas? The most popular types of It Help Desk jobs in Kansas are:
What are popular job titles related to It Help Desk Intern jobs in Kansas? For It Help Desk Intern jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Kansas look for? The top searched job categories for It Help Desk Intern jobs in Kansas are:
What cities in Kansas are hiring for It Help Desk Intern jobs? Cities in Kansas with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Kansas as of May 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,343 per year, or $15.5 per hour.
IT Help Desk Team Lead

IT Help Desk Team Lead

University of Kansas

Lawrence, KS

Other

Posted 6 days ago

University Of Kansas rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

106th of 528 rated colleges and universities

Job description

Training & Quality (60%)
  • Develop and maintain training programs and materials for student employees.
  • Evaluate training effectiveness and implement improvements based on feedback and observation.
  • Monitor support interactions to ensure adherence to policies, procedures, and service standards.
  • Coach student employees on technical troubleshooting and customer service skills.
  • Collaborate on training for new services, tools, and system changes.
Operations & Administration (35%)
  • Supervise student employment processes, including hiring, onboarding, coaching, and corrective action.
  • Manage student payroll, budget tracking, and related administrative records.
  • Monitor queues and staffing to meet service levels; provide direct support during high-volume periods.
  • Troubleshoot and resolve Tier I issues and escalated cases; document all work in the ticketing system.
Other Duties (5%)
  • Perform additional duties as assigned.
,The IT Help Desk Team Lead provides leadership for training strategy, service quality, and daily operations of the KU IT Help Desk. This role develops and delivers student employee training, monitors and improves service performance, and resolves escalated technical and customer service issues.
The position combines hands-on operational support with strategic oversight of training programs, documentation, and service delivery to ensure consistent, high-quality support across all channels. This role partners with the IT Help Desk Manager and Team Leads to identify and implement improvements that enhance training effectiveness and overall service outcomes.
KU is not able to provide H-1B sponsorship for this position.

What University Of Kansas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply