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It Help Desk Intern Jobs in Kansas (NOW HIRING)

BHS Construction

IT Intern

Manhattan, KS · On-site

$12.75 - $17/hr

IT Office Internship The IT Intern - Office engages in a hands-on, immersive technology internship ... Helpdesk and Ticketing * Team Collaboration * Safety and Compliance

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

Under general supervision, serve as the first point of contact for information technology incidents ... Help Desk, Desktop Support, or similar technical support environment. Experience supporting ...

New

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

Responsibilities : • Manage the help desk/desktop team. • Oversee Active Directory, user ... IT Project Management methodology, ensuring projects come in on time and within budget. • ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst I HELP ... Under general supervision, serve as the first point of contact for information technology incidents ...

New

Actalent

Help Desk Analyst

Topeka, KS

$22 - $24.67/hr

Job Title: Help Desk Analyst As a Help Desk Analyst, you will be responsible for diagnosing ... Collaborate with Service Desk teammates and other IT support teams to resolve incidents, fulfill ...

New

TERRACON

IT Service Desk Support Staff I

Olathe, KS · On-site

Up to 1-year help desk related experience. * Associate's degree in Information Systems or related ... Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ...

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It Help Desk Intern information

See Kansas salary details

$8

$15

$22

How much do it help desk intern jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it help desk intern in Kansas is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.16 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Kansas?

The most popular types of It Help Desk jobs in Kansas are:

What are popular job titles related to It Help Desk Intern jobs in Kansas?

For It Help Desk Intern jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Kansas look for?

The top searched job categories for It Help Desk Intern jobs in Kansas are:

What cities in Kansas are hiring for It Help Desk Intern jobs?

Cities in Kansas with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $32,343 per year, or $15.5 per hour.

IT Tier II - Help Desk

Saint Francis Ministries

Salina, KS • On-site

Full-time

Re-posted 5 hours ago

Saint Francis Ministries rating

6.7

Company rating: 6.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

65th of 242 rated social care providers

Job description

The Tier II Help Desk Technician is responsible for the full range of remote support to the SFM end user. Support includes software, hardware, handheld devices and provides on-site support to end users on a variety of issues. Responds to tickets escalated from Tier I. Successfully manage assigned ticket to closure, diagnoses and troubleshoots end user desktop application issues and provides appropriate solution, follow-up with end users to provide status updates. Identifying tickets that need to be escalated to higher level technicians in other IT departments or vendor support.
  • Help mentor and train Tier 1 position.
  • Maintain accurate documentation with all interactions with end users.
  • Efficiently schedule technical resources when on-site work is required.
  • Manage on-site technical resources' schedule and set proper client expectations.
  • Serve as gatekeeper between Help Desk team and other IT technical teams.
  • Troubleshoot escalated issues from Tier I and guide to appropriate departments.
  • Improve customer service, perception, and satisfaction.
  • Efficient turnaround times of customer requests.
  • Ability to work in a team and communicate effectively.
  • Work with the IT Help Desk Manager to ensure requests are routed to the proper resource.
  • Answer Helpdesk service tickets and emails.
  • Responsible for entering time and notes accurately.
  • Implements Saint Francis Ministries policies and follow directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.
  • Knowledgeable of and follows all safety procedures.
  • Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
  • Ensures clients' rights are protected.
  • Troubleshoot various VPN issues.

Work Environment:
  • This position operates in a hybrid work environment, combining on-site and remote work.

  • Associate or bachelor's Degree or related technical experience
  • IT based certificates preferred (Microsoft, A+, ITIL)
  • 2 years as a Tier II Help Desk position or related IT Experience
  • Required 21 years of age
  • Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry Check
  • FBI Fingerprint check
  • Lifting requirement of 25 lbs.
  • Must have a valid driver's license, acceptable driving record and reliable transportation

What Saint Francis Ministries employees say

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