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Help Desk System Administrator Jobs in Kansas (NOW HIRING)

The City of Topeka

IT Help Desk Technician

Topeka, KS · On-site

$26.14 - $28.28/hr

Respond to and process requests obtained through the IT service desk system. * Install, configure ... MCA Modern Desktop Administrator certification is desirable with MCP desktop certification ...

City of Topeka

IT Help Desk Technician

Topeka, KS

$26.14 - $28.28/hr

Respond to and process requests obtained through the IT service desk system. * Install, configure ... MCA Modern Desktop Administrator certification is desirable with MCP desktop certification ...

Actalent

Help Desk Analyst

Topeka, KS

$22 - $24.67/hr

Working knowledge or experience supporting Windows 10 and Windows 11 operating systems ... It is unlawful in Massachusetts to require or administer a lie detector test as acondition of ...

GDH

Help Desk Analyst

Topeka, KS · On-site

$20 - $23/hr

Diagnose, troubleshoot, and resolve issues related to Windows operating systems, Microsoft 365 ... A minimum of two (2) years of experience in a Service Desk, Help Desk, or desktop support role.

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

Install, configure, and update operating systems, software, and applications. * Diagnose and ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

... systems and information. * Collaborate with Service Desk teammates and otherIT support teams to ... We help organizations modernise complex technology landscapes, harness the power of data, and build ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

... systems and information. Collaborate with Service Desk teammates and other IT support teams to ... We help organizations modernise complex technology landscapes, harness the power of data, and build ...

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Help Desk System Administrator information

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Kansas?

For Help Desk System Administrator jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Help Desk System Administrator jobs in Kansas look for?

The top searched job categories for Help Desk System Administrator jobs in Kansas are:

What cities in Kansas are hiring for Help Desk System Administrator jobs?

Cities in Kansas with the most Help Desk System Administrator job openings:

Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Help Desk Administrator

Arkansas City, KS • On-site

Creekstone Farms Premium Beef
See more jobs at Creekstone Farms Premium Beefexternal

Full-time

Re-posted 5 days ago

Job description

Job Description
The Network & Systems Support position is responsible for assisting with overall IT issues. Provide front line support for end user computing and addressing help desk tickets. Assist with troubleshooting applications, systems and network. Install and maintain a variety of systems and technologies.


Responsibilities
• Assist in daily tasks, with emphasis on addressing help desk tickets.
• Perform software and hardware improvements, upgrades, and patches.
• Create required reports in response to business user needs.
• Document, and maintain policies, procedures and associated training plans for system administration and appropriate use.


Position Requirements
Formal Education & Certification
• College degree in the field of computer science or related is preferred and/or 3 years equivalent work experience.
• Certifications in CCNA, MCSE, preferred


Knowledge & Experience
• Working technical knowledge of network, including Firewalls, Routers, Layer 3 switching, and Vlans. Windows Server 2019, Windows 10, VMware.
• Application support experience with Office 365, Active Directory, Terminal Services, etc.
• Knowledge of local area network, and wide area network administration.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining information.


Personal Attributes
• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to conduct research into hardware and software issues and products as required.
• Ability to present ideas and solutions in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Skilled at working within a team-oriented, collaborative environment.


Work Conditions
• 40+ hour on-site work week with on-call availability.
• Sitting for extended periods of time.
• Standing for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
• Occasional inspection of cables, scanners, systems, etc.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.


Creekstone Farms Premium Beef LLC is an Equal Employment Opportunity (EEO) Employer.

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