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Assistant Dell Help Desk Jobs in Kansas (NOW HIRING)

Help Desk Analyst

Topeka, KS · On-site

$20 - $23/hr

... * Assist with user onboarding, access provisioning, password resets, and Multi-Factor ... A minimum of two (2) years of experience in a Service Desk, Help Desk, or desktop support role.

New

Escalate complex technical issues to the appropriate IT team when required. * Assist with employee ... At least 1 year of experience in IT support, help desk, desktop support, or a related role.

New

Escalate complex technical issues to the appropriate IT team when required. * Assist with employee ... At least 1 year of experience in IT support, help desk, desktop support, or a related role.

New

Manages and oversees inventory * Assist General Manager with all desk operations, which include ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Under the guidance of senior Trade Desk staff, this role supports the day-to-day operational ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Overland Park, KS · On-site

$17.50 - $23.75/hr

Under the guidance of senior Trade Desk staff, this role supports the day-to-day operational ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Under the guidance of senior Trade Desk staff, this role supports the day-to-day operational ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

... Assist users inquiring how to use specific software, electronic mail, or operating systems. Use existing processes and tools (e.g., problem management database and help desk systems) to proactively ...

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Showing results 1-20

Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What are popular job titles related to Assistant Dell Help Desk jobs in Kansas?

For Assistant Dell Help Desk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Assistant Dell Help Desk jobs in Kansas look for?

The top searched job categories for Assistant Dell Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Assistant Dell Help Desk jobs?

Cities in Kansas with the most Assistant Dell Help Desk job openings:

Help Desk Administrator

Creekstone Farms Premium Beef

Arkansas City, KS • On-site

Full-time

Posted 27 days ago


Job description

Job Description
The Network & Systems Support position is responsible for assisting with overall IT issues. Provide front line support for end user computing and addressing help desk tickets. Assist with troubleshooting applications, systems and network. Install and maintain a variety of systems and technologies.


Responsibilities
• Assist in daily tasks, with emphasis on addressing help desk tickets.
• Perform software and hardware improvements, upgrades, and patches.
• Create required reports in response to business user needs.
• Document, and maintain policies, procedures and associated training plans for system administration and appropriate use.


Position Requirements
Formal Education & Certification
• College degree in the field of computer science or related is preferred and/or 3 years equivalent work experience.
• Certifications in CCNA, MCSE, preferred


Knowledge & Experience
• Working technical knowledge of network, including Firewalls, Routers, Layer 3 switching, and Vlans. Windows Server 2019, Windows 10, VMware.
• Application support experience with Office 365, Active Directory, Terminal Services, etc.
• Knowledge of local area network, and wide area network administration.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining information.


Personal Attributes
• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to conduct research into hardware and software issues and products as required.
• Ability to present ideas and solutions in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Skilled at working within a team-oriented, collaborative environment.


Work Conditions
• 40+ hour on-site work week with on-call availability.
• Sitting for extended periods of time.
• Standing for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
• Occasional inspection of cables, scanners, systems, etc.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.


Creekstone Farms Premium Beef LLC is an Equal Employment Opportunity (EEO) Employer.