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Assistant Dell Help Desk Jobs in Kansas (NOW HIRING)

Help Desk Technician

Topeka, KS · On-site

$18.75 - $25.50/hr

Help Desk Technician Department: Technology and Innovation Reports to: Help Desk Manager Location ... Assists in the installation of computer hardware and software * Assist in maintaining and updating ...

Help Desk Technician

Topeka, KS

$16.50 - $22.25/hr

Help Desk Technician Department: Technology and Innovation Reports to: Help Desk Manager Location ... Assists in the installation of computer hardware and software * Assist in maintaining and updating ...

Help Desk Specialist Barbaicum is seeking a Help Desk Specialist to provide first-line technical ... Document technical issues and solutions for future reference. * Assist with user onboarding and ...

Senior Help Desk Specialist Plateau GRP is seeking an experienced and customer-focused Senior Help ... issues * Assist with reporting, performance management, staffing coordination, and continuous ...

New

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Document technical issues and solutions for future reference. * Assist with user onboarding and ...

Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Troubleshoot common hardware, software, password, printer, and connectivity issues * Assist users ...

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Troubleshoot common hardware, software, password, printer, and connectivity issues * Assist users ...

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Troubleshoot common hardware, software, password, printer, and connectivity issues * Assist users ...

The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Job Duties: * Assist with supervision of day-to-day operations supporting regional IT service desk ...

The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Job Duties: * Assist with supervision of day-to-day operations supporting regional IT service desk ...

The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Job Duties: * Assist with supervision of day-to-day operations supporting regional IT service desk ...

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / I ... Support LAN/WAN connectivity, Wi-Fi, and communication systems * Assist with mobile device setup ...

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / I ... Support LAN/WAN connectivity, Wi-Fi, and communication systems * Assist with mobile device setup ...

... Assist with day-to-day IT operations including administrative procedures, asset management and ... S.) or professional training in network support or equivalent preferred, emphasis on helpdesk ...

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Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are the most commonly searched types of Dell Help Desk jobs in Kansas? The most popular types of Dell Help Desk jobs in Kansas are:
What are popular job titles related to Assistant Dell Help Desk jobs in Kansas? For Assistant Dell Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Kansas look for? The top searched job categories for Assistant Dell Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Assistant Dell Help Desk jobs? Cities in Kansas with the most Assistant Dell Help Desk job openings:
Help Desk Technician

Help Desk Technician

Advisors Excel

Topeka, KS • On-site

$18.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Position Title: Help Desk Technician
Department: Technology and Innovation
Reports to: Help Desk Manager
Location: Topeka, KS - onsite
Overview:
We are searching for a motivated self-starter to join our Help Desk Team. As a Help Desk Technician, you will provide technical assistance and resolutions to issues related to computer hardware, software, and general office equipment. If you enjoy helping people and learning about new technologies, this could be the perfect fit for you.
What you'll do:
  • Handle and resolve help desk tickets submitted by staff
  • Support corporate users in person, remotely, and via telephone
  • Assists in the installation of computer hardware and software
  • Assist in maintaining and updating hardware inventory
  • Effectively communicate with technical and non-technical staff on a regular basis
  • Work some nights and weekends as well as be on-call when necessary

Experience you'll bring:
  • Strong customer service and interpersonal skills
  • Solid understanding of Windows products; Windows Client OS's, Microsoft Office Suite, and Office 365 products
  • Aptitude for technology, embrace change, and willingness to learn
  • Strong organizational skills: capacity to manage a heavy workload while navigating a variety of competing, ever-changing priorities
  • Exceptional problem-solving skills with a high attention to detail

Bonus Points:
  • Microsoft and CompTIA certifications
  • Understanding of DHCP, DNS, IP, network traffic routing, WAN, LAN, VLAN, and internet connectivity

What you'll get:
  • Amazing benefits, including medical, dental, vision, and 401k (with matching options)
  • Generous PTO package from your start date
  • Access to an on-site café, gym, and primary care
  • Continuous personal and professional development opportunities
  • Recognition for hard work & exemplary performance
  • Employee-sponsored events...and more!

Who We Are:
Advisors Excel is a fast-paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions to sales and marketing, our end goal is to help continually grow advisors' businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team!
Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.
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