ZipRecruiter

Log In

1

Assistant Dell Help Desk Jobs (NOW HIRING)

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Temp to Perm Supporting Dell laptops, desktops, working in windows 7, and office 2010 Develops best ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Temp to Perm Supporting Dell laptops, desktops, working in windows 7, and office 2010 Develops best ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$55K - $60K/yr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

MetroSys

Help Desk Technician

Nashville, TN · Remote

MacBook and Dell endpoint devices * User account access and authentication * Basic endpoint and ... Support Microsoft Entra ID-connected environments and assist with identity-related troubleshooting.

MetroSys

Help Desk Technician

Nashville, TN · On-site

MacBook and Dell endpoint devices * User account access and authentication * Basic endpoint and ... Support Microsoft Entra ID-connected environments and assist with identity-related troubleshooting.

NVR Inc

Help Desk Technician

Reston, VA

$55K - $60K/yr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

STI

Help Desk Agent

Nashville, TN · On-site

$16.50 - $21/hr

OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only candidates in middle Tennessee and able to commute to Nashville, TN regularly will be considered.** The standard work week ...

Kestra Holdings

Senior Help Desk Engineer

Austin, TX · On-site

As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Hardware knowledge for Dell workstations/laptops (2+ years) * File manipulation, shared files ...

wistar

Help Desk Analyst

Institute, WI

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

TMS

Help Desk Analyst/ Desktop Support

Richmond, VA · On-site

$21.28 - $22.61/hr

Seeking an innovative Help Desk/Desktop Support Specialist in Richmond, Virginia. This position ... Dell certificationHighly desired1YearsA+ certificationHighly desired1Years

next page

Showing results 1-20

All JobsDell Help Desk JobsAssistant Dell Help Desk Jobs

Assistant Dell Help Desk information

See salary details

$10

$20

$33

How much do assistant dell help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for assistant dell help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

Is Dell laying off employees in 2026?

There is no publicly available information indicating that Dell is planning widespread layoffs in 2026. As an Assistant Dell Help Desk professional, employment stability depends on company performance and industry trends, but no official announcements have been made about layoffs for that year.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

How much does Dell pay an hour?

The hourly pay for an Assistant Dell Help Desk role typically ranges from $15 to $20 per hour, depending on experience, location, and specific responsibilities. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. The role often involves troubleshooting, customer support, and using diagnostic tools.

Does Dell have work from home?

For an Assistant Dell Help Desk role, Dell offers remote work options depending on the position and location. Many help desk jobs at Dell can be performed remotely, often requiring familiarity with remote support tools and a suitable home office setup. Availability of work-from-home arrangements may vary based on company policies and current operational needs.

Is getting a helpdesk job hard?

Getting an Assistant Dell Help Desk position can be competitive and typically requires basic technical knowledge, customer service skills, and relevant certifications such as CompTIA A+. Success depends on your ability to troubleshoot issues, communicate clearly, and demonstrate problem-solving skills, often with some prior experience or training. The role usually involves working in a fast-paced environment with regular schedules and the use of remote support tools.
More about Assistant Dell Help Desk jobs
What cities are hiring for Assistant Dell Help Desk jobs? Cities with the most Assistant Dell Help Desk job openings:
What are the most commonly searched types of Dell Help Desk jobs? The most popular types of Dell Help Desk jobs are:
What states have the most Assistant Dell Help Desk jobs? States with the most job openings for Assistant Dell Help Desk jobs include:
What job categories do people searching Assistant Dell Help Desk jobs look for? The top searched job categories for Assistant Dell Help Desk jobs are:
Assistant Dell Help Desk jobs near you
Infographic showing various Assistant Dell Help Desk job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Technician

Help Desk Technician

NVR, Inc.

Reston, VA • On-site

$20.75 - $28.25/hr

Full-time

Posted 12 days ago

NVR rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

14th of 80 rated construction

Job description

Job Summary:
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA. In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell/Lenovo hardware, and cloud-based solutions with exceptional customer service.
Responsibilities:
• Provide exceptional first-level technical support to NVR team members through the Help Desk
• Diagnose, troubleshoot, and resolve issues with Windows OS, Office, custom applications, and Dell/Lenovo hardware in a timely manner
• Manage ticket workflows by identifying, prioritizing, and escalating support requests from calls and Jira queues
• Monitor the network proactively to resolve issues and meet SLA targets
• Support the IT Services team with hardware and software deployments and upgrades
• Collaborate on IT initiatives that improve the end-user experience
Qualifications:
Required:
• 2+ years in technical support, IT help desk or similar technical roles
• Experience with a Help Desk technical support team
• Hardware experience with Dell and Lenovo
• Experience installing and supporting Microsoft Windows operating systems, Office 2016+ programs
• Strong oral and written communication skills
• Ability to meet deadlines and manage multiple projects
Preferred:
• Associate's or Bachelor’s degree in IT or a related field
• Microsoft Certification
Company:
NVR, Inc. is a Top 5 US Homebuilder and an industry leading company. Founded in 1979, the company is headquartered in Reston, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

What NVR employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply