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Overnight Dell Help Desk Jobs (NOW HIRING)

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Temp to Perm Supporting Dell laptops, desktops, working in windows 7, and office 2010 Develops best ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Temp to Perm Supporting Dell laptops, desktops, working in windows 7, and office 2010 Develops best ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Ampcus Inc

Help Desk Specialist

Washington, DC · On-site

... Dell Devices • Provide Apple training to the end users • Provide expert-level Audio/Video (AV ... and administer help desk software • Track and route problems and requests, and document ...

MetroSys

Help Desk Technician

Nashville, TN · Remote

MacBook and Dell endpoint devices * User account access and authentication * Basic endpoint and ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

MetroSys

Help Desk Technician

Nashville, TN · On-site

MacBook and Dell endpoint devices * User account access and authentication * Basic endpoint and ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

Specialy Care

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ... Dell, and Lenovolaptop/desktop repair A+,Network+, Microsoft, or other industry specific ...

Specialtycare

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ... Dell, and Lenovo laptop/desktop repair A+, Network+, Microsoft, or other industry specific ...

Indigo IT

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning ... A+ Certification preferred, Dell Certified Technician Certification preferred * Must be able to ...

Indigo IT LLC

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning ... A+ Certification preferred, Dell Certified Technician Certification preferred * Must be able to ...

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Help Desk TechnicianJoin Our Team at Sinai Residences! Schedule ... Monday-Friday | 8:30 AM-5:00 PM Occasional evenings, weekends, or overnight work may be required.

wistar

Help Desk Analyst

Institute, WI · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Help Desk TechnicianJoin Our Team at Sinai Residences! Schedule ... Monday-Friday | 8:30 AM-5:00 PM Occasional evenings, weekends, or overnight work may be required.

wistar

Help Desk Analyst

Institute, WI

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking ... Overnight travel to other company locations, as required. • Completion of assigned projects. • ...

SKYTRON, LLC

Help Desk Analyst

Grand Rapids, MI · Hybrid

$19 - $25.75/hr

Hybrid work arrangement What You'll Do As a Help Desk Analyst , you will be the first point of ... Dell laptop certification, preferred If you need assistance with the application process or would ...

Booz Allen Hamilton

Help Desk Specialist

Rome, NY

$52K - $108K/yr

This role demands flexibility, overnight schedules, technical competence, and a relentless drive for excellence. If this sounds like you, we want you to join our team as a round-the-clock Help Desk ...

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Overnight Dell Help Desk information

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How much do overnight dell help desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for overnight dell help desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is an overnight Dell Help Desk?

An Overnight Dell Help Desk is a technical support service that operates during nighttime hours to assist customers and employees with Dell products and services. Staffed by IT professionals, this help desk handles issues such as troubleshooting hardware and software, resolving connectivity problems, and providing guidance on Dell systems outside of regular business hours. The overnight shift ensures 24/7 support, vital for businesses or users who may encounter urgent problems during off-peak times. This role requires strong technical knowledge, effective communication skills, and the ability to work independently during overnight hours.

What are the key skills and qualifications needed to thrive as an overnight Dell Help Desk technician?

To thrive as an Overnight Dell Help Desk technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and Dell-specific diagnostic utilities is often required. Excellent communication, patience, and problem-solving skills are vital for effectively assisting users during overnight hours and handling escalations independently. These skills ensure timely resolution of technical issues, maintain high customer satisfaction, and support continuous IT operations outside of regular business hours.

What are some common challenges faced by overnight Dell Help Desk technicians, and how can they prepare for them?

Overnight Dell Help Desk technicians often encounter unique challenges such as troubleshooting complex issues with limited on-site support and managing high-priority incidents during reduced staffing hours. To prepare, it's helpful to develop strong problem-solving skills, become familiar with Dell's remote diagnostic tools, and maintain clear communication with both customers and day-shift colleagues for seamless issue handovers. Staying organized and proactive in documenting cases ensures consistent support and minimizes disruptions between shifts.

What is the difference between Overnight Dell Help Desk vs Overnight IT Support Specialist?

AspectOvernight Dell Help DeskOvernight IT Support Specialist
CertificationsCompTIA A+, Dell certificationsCompTIA A+, Network+, Dell certifications (optional)
Work EnvironmentHelp desk, call center, remote supportHelp desk, remote or on-site support, varied industries
Industry UsagePrimarily in Dell product supportBroader IT support across multiple brands and systems

Overnight Dell Help Desk roles focus specifically on supporting Dell products and customers, often requiring Dell-specific certifications. Overnight IT Support Specialists handle a wider range of IT issues across various brands and systems, with a broader skill set. Both roles operate in remote or call center environments, but Dell Help Desk positions are more specialized in Dell hardware and software support.

What cities are hiring for Overnight Dell Help Desk jobs?

Cities with the most Overnight Dell Help Desk job openings:

What are the most commonly searched types of Dell Help Desk jobs?

The most popular types of Dell Help Desk jobs are:

What states have the most Overnight Dell Help Desk jobs?

States with the most job openings for Overnight Dell Help Desk jobs include:

Overnight Dell Help Desk jobs near you
Infographic showing various Overnight Dell Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Help Desk

Audacia Solutions

Washington, DC

$22.75 - $30.50/hr

Full-time

Re-posted 7 days ago

Job description

Company Description

5 immediate Help Desk and Desktop Support openings with Securities Exchange Commission in D.C. Seeking candidates from entry level to five years experience. Provide technical support for 140+ users in-person and by telephone, as part of the help desk services team.

Title: Help Desk Specialist or Desktop Services

Openings: 5

Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro

Duration: Temp to Perm

Job Description

Supporting Dell laptops, desktops, working in windows 7, and office 2010

Develops best practices for processes and procedures (ITIL process environment).; Supports Operating Systems: Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS Office Suite 2000/2003 (including MS Publisher and MS Access); Provides support on complex hardware and operating system software.

Resolves software and hardware desktop issues.; Assists users by utilizing experience with multicase media, wireless networking, port security, remote access, and VPN port security.; Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports equipment moves/adds/changes. Stages/configures/installs desktop equipment. Maintains desktop firmware and performs memory upgrades.; Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily basis. Opens, tracks, and closes trouble tickets. Ensures problem ownership and promotes end-user satisfaction. Tracks activities of technical support specialists to whom tickets were assigned.; Provides end user training instruction.

Qualifications

- Successful candidates must be dependable and punctual. 

- Eligible to work in the U.S. for any employer. Sponsorship is not offered for this position.

Additional Information

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: https://audacia.workable.com/j/FBFEAB0B69

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