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Overnight Dell Help Desk Jobs (NOW HIRING)

DR Horton

Help Desk Specialist I

Arlington, TX · On-site

Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ... Ability to travel overnight Qualifications Education and/or Experience * High school diploma or ...

DR Horton, Inc.

Help Desk Specialist I

Arlington, TX · On-site

Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ... Ability to travel overnight Education and/or Experience * High school diploma or general education ...

Infojini Inc

Helpdesk Support

Washington, DC · On-site

$23.25 - $31.75/hr

... Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be ... help desk support with previous experience opening and maintaining help desk cases via CA Service ...

ITW

IT Help Desk Supervisor

Glenview, IL · Hybrid

$93K - $123K/yr

Purpose of the Role The Help Desk Supervisor is a hybrid player-coach responsible for leading the ... Ability to travel approximately 10%, including occasional overnight travel. Preferred ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

Dell certification or equivalent experience in hardware support. * Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure, Microsoft Intune, and Office 365 ...

Republic Finance

IT Help Desk Analyst

Plano, TX

Dell certification or equivalent experience in hardware support. * Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure, Microsoft Intune, and Office 365 ...

Tecta America

IT Help Desk

Des Plaines, IL

$80K - $90K/yr

Help Desk Ticket Management (Manage Engine ServiceDesk Plus ... Dell Desktops and Laptops * Multi-Function Printers (Xerox, Canon, Toshiba, etc.) Key Competencies:

Westlake Financial

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Rental Car Discounts, Dell Member Purchase Program * UKG Wallet ACKNOWLEDGMENTS We will consider ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Rental Car Discounts, Dell Member Purchase Program * UKG Wallet ACKNOWLEDGMENTS We will consider ...

Tecta Corporate

IT Help Desk

Rosemont, IL · On-site

$80K - $90K/yr

Help Desk Ticket Management (Manage Engine ServiceDesk Plus ... Dell Desktops and Laptops * Multi-Function Printers (Xerox, Canon, Toshiba, etc.) Key Competencies:

Tecta Corporate

IT Help Desk

Rosemont, IL · On-site

$80K - $90K/yr

Help Desk Ticket Management (Manage Engine ServiceDesk Plus ... Dell Desktops and Laptops * Multi-Function Printers (Xerox, Canon, Toshiba, etc.) Key Competencies:

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Overnight Dell Help Desk information

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How much do overnight dell help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for overnight dell help desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Overnight Dell Help Desk vs Overnight IT Support Specialist?

AspectOvernight Dell Help DeskOvernight IT Support Specialist
CertificationsCompTIA A+, Dell certificationsCompTIA A+, Network+, Dell certifications (optional)
Work EnvironmentHelp desk, call center, remote supportHelp desk, remote or on-site support, varied industries
Industry UsagePrimarily in Dell product supportBroader IT support across multiple brands and systems

Overnight Dell Help Desk roles focus specifically on supporting Dell products and customers, often requiring Dell-specific certifications. Overnight IT Support Specialists handle a wider range of IT issues across various brands and systems, with a broader skill set. Both roles operate in remote or call center environments, but Dell Help Desk positions are more specialized in Dell hardware and software support.

What are some common challenges faced by overnight Dell Help Desk technicians, and how can they prepare for them?

Overnight Dell Help Desk technicians often encounter unique challenges such as troubleshooting complex issues with limited on-site support and managing high-priority incidents during reduced staffing hours. To prepare, it's helpful to develop strong problem-solving skills, become familiar with Dell's remote diagnostic tools, and maintain clear communication with both customers and day-shift colleagues for seamless issue handovers. Staying organized and proactive in documenting cases ensures consistent support and minimizes disruptions between shifts.

What is an overnight Dell Help Desk?

An Overnight Dell Help Desk is a technical support service that operates during nighttime hours to assist customers and employees with Dell products and services. Staffed by IT professionals, this help desk handles issues such as troubleshooting hardware and software, resolving connectivity problems, and providing guidance on Dell systems outside of regular business hours. The overnight shift ensures 24/7 support, vital for businesses or users who may encounter urgent problems during off-peak times. This role requires strong technical knowledge, effective communication skills, and the ability to work independently during overnight hours.

What are the key skills and qualifications needed to thrive as an overnight Dell Help Desk technician?

To thrive as an Overnight Dell Help Desk technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and Dell-specific diagnostic utilities is often required. Excellent communication, patience, and problem-solving skills are vital for effectively assisting users during overnight hours and handling escalations independently. These skills ensure timely resolution of technical issues, maintain high customer satisfaction, and support continuous IT operations outside of regular business hours.
More about Overnight Dell Help Desk jobs
What cities are hiring for Overnight Dell Help Desk jobs? Cities with the most Overnight Dell Help Desk job openings:
What are the most commonly searched types of Dell Help Desk jobs? The most popular types of Dell Help Desk jobs are:
What states have the most Overnight Dell Help Desk jobs? States with the most job openings for Overnight Dell Help Desk jobs include:
What job categories do people searching Overnight Dell Help Desk jobs look for? The top searched job categories for Overnight Dell Help Desk jobs are:
Overnight Dell Help Desk jobs near you
Infographic showing various Overnight Dell Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Help Desk Specialist I

DR Horton

Arlington, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issues
  • Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues
  • Document and track the details of the issue, status and resolution, using the help desk tracking application
  • Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue
  • Perform end user computer refreshes
  • Complete work orders, fully documenting each step of the troubleshooting process
  • Aid with division office moves
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work on-call rotation
  • Ability to work overtime
  • Ability to travel overnight

Qualifications
Education and/or Experience
  • High school diploma or general education degree (GED)
  • Two to four years related experience and/or training in an IT support environment
  • Must have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current version
  • Experience replacing basic components of various makes and models of system and printer hardware
  • Must be able to troubleshoot all aspects of computer components
  • Ability to adapt to a constantly changing environment
  • Possess strong interpersonal, written and verbal communication skills
  • Proficiency with MS Office and email
  • The employee must frequently lift and/or move up to 50 pounds

Preferred Qualifications
  • Windows/Android/Apple phone support experience a plus
  • Experience with VNC, Cisco AnyConnect, or other remote connectivity software a plus
  • CompTIA A+ or similar certification a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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