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Overnight Dell Help Desk Jobs (NOW HIRING)

Skytron LLC

Help Desk Analyst

Grand Rapids, MI · On-site

$19 - $25.75/hr

Hybrid work arrangement What You'll Do As a Help Desk Analyst , you will be the first point of ... Dell laptop certification, preferred If you need assistance with the application process or would ...

SKYTRON, LLC

Help Desk Analyst

Grand Rapids, MI · Hybrid

$19 - $25.75/hr

Hybrid work arrangement What You'll Do As a Help Desk Analyst , you will be the first point of ... Dell laptop certification, preferred If you need assistance with the application process or would ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are seeking an Information Help Desk/Windows Support to provide high-quality customer support ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are looking for an Information Help Desk/Windows Support to assist customers in-person and ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

1 point system

Help Desk Analyst

Wilmington, DE · On-site

$20 - $27.25/hr

Hardware - Dell Laptops / desktops Software - MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important. Technical troubleshooting skills a must Ability to communicate both oral ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

... Dell desktops/laptops, Microsoft Surface devices, HP printers, Apple iOS devices, and Cisco VoIP ... experience in a help desk or IT support role. • Experience with Active Directory, Azure ...

Zones LLC.

Help Desk Analyst

Bowling Green, KY · On-site

$25 - $31/hr

Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst ... CompTIA A+ and Dell Parts Direct Warranty certification required within 1 year from hire or ...

Mvix

Help Desk Agent

Sterling, VA

$17.25 - $22/hr

... Help Desk Tech with a specialization in Linux. We offer flexible hours and are looking for both ... no weekend/overnight shifts) * gym membership reimbursement * company-funded professional ...

Zones LLC.

Help Desk Analyst

Bowling Green, KY · On-site

$25 - $31/wk

Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst ... CompTIA A+ and Dell Parts Direct Warranty certification required within 1 year from hire or ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

... Help Desk Tech with a specialization in Linux. We offer flexible hours and are looking for both ... no weekend/overnight shifts) * gym membership reimbursement * company-funded professional ...

ATI Restoration

Help Desk Technician

San Diego, CA · On-site

$21 - $28.25/hr

Support endpoint management and patching (PDQ Connect, Dell Command Update, or similar tools ... * 2-4 years of Helpdesk / IT Support experience * Strong knowledge of: * Windows OS and ...

New

Yancey Bros Co

Help Desk Technician

Austell, GA · On-site

$18 - $24.25/hr

As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...

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All JobsDell Help Desk JobsOvernight Dell Help Desk Jobs

Overnight Dell Help Desk information

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How much do overnight dell help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for overnight dell help desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Overnight Dell Help Desk vs Overnight IT Support Specialist?

AspectOvernight Dell Help DeskOvernight IT Support Specialist
CertificationsCompTIA A+, Dell certificationsCompTIA A+, Network+, Dell certifications (optional)
Work EnvironmentHelp desk, call center, remote supportHelp desk, remote or on-site support, varied industries
Industry UsagePrimarily in Dell product supportBroader IT support across multiple brands and systems

Overnight Dell Help Desk roles focus specifically on supporting Dell products and customers, often requiring Dell-specific certifications. Overnight IT Support Specialists handle a wider range of IT issues across various brands and systems, with a broader skill set. Both roles operate in remote or call center environments, but Dell Help Desk positions are more specialized in Dell hardware and software support.

What are some common challenges faced by overnight Dell Help Desk technicians, and how can they prepare for them?

Overnight Dell Help Desk technicians often encounter unique challenges such as troubleshooting complex issues with limited on-site support and managing high-priority incidents during reduced staffing hours. To prepare, it's helpful to develop strong problem-solving skills, become familiar with Dell's remote diagnostic tools, and maintain clear communication with both customers and day-shift colleagues for seamless issue handovers. Staying organized and proactive in documenting cases ensures consistent support and minimizes disruptions between shifts.

What is an overnight Dell Help Desk?

An Overnight Dell Help Desk is a technical support service that operates during nighttime hours to assist customers and employees with Dell products and services. Staffed by IT professionals, this help desk handles issues such as troubleshooting hardware and software, resolving connectivity problems, and providing guidance on Dell systems outside of regular business hours. The overnight shift ensures 24/7 support, vital for businesses or users who may encounter urgent problems during off-peak times. This role requires strong technical knowledge, effective communication skills, and the ability to work independently during overnight hours.

What are the key skills and qualifications needed to thrive as an overnight Dell Help Desk technician?

To thrive as an Overnight Dell Help Desk technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and Dell-specific diagnostic utilities is often required. Excellent communication, patience, and problem-solving skills are vital for effectively assisting users during overnight hours and handling escalations independently. These skills ensure timely resolution of technical issues, maintain high customer satisfaction, and support continuous IT operations outside of regular business hours.
More about Overnight Dell Help Desk jobs
What cities are hiring for Overnight Dell Help Desk jobs? Cities with the most Overnight Dell Help Desk job openings:
What are the most commonly searched types of Dell Help Desk jobs? The most popular types of Dell Help Desk jobs are:
What states have the most Overnight Dell Help Desk jobs? States with the most job openings for Overnight Dell Help Desk jobs include:
What job categories do people searching Overnight Dell Help Desk jobs look for? The top searched job categories for Overnight Dell Help Desk jobs are:
Overnight Dell Help Desk jobs near you
Infographic showing various Overnight Dell Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Help Desk Analyst

Skytron LLC

Grand Rapids, MI • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Join a team committed to advancing patient outcomes through adaptable healthcare solutions.
Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.
What We Offer
  • Comprehensive health benefits (medical, dental, vision) starting on day one
  • Annual Bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and profit sharing
  • Tuition reimbursement
  • Employee wellness program
  • Onsite gym
  • A supportive, family-owned work environment
  • Hybrid work arrangement

What You'll Do
As a Help Desk Analyst, you will be the first point of contact for resolving technical issues and keeping our systems, equipment, and users running smoothly. In this role, you will:
  • Provide exceptional Windows-based level 1-2 software, hardware, and network support
  • Format PCs and Laptops for lifecycle use
  • Restructure systems and user data migration
  • Configure older systems for training / decommission
  • Administer and control printing volume and fleet of PRESS / MFPS, order supplies and handle service calls
  • Provide support on all warehouse equipment and processes, including: label printers, scanners and UPS / FedEx terminal computers
  • Physical setup of computer system for users and office workstations
  • Document user requests and solutions in helpdesk software
  • One-on-one end-user training, as needed
  • Assist the Information Services manager with special projects, as assigned
  • Additional related duties, as assigned

What You'll Bring
We are looking for a customer-focused individual with the ability to clearly communicate technical solutions in user friendly, professional manner. The ideal candidate will:
  • Capably handle required administrative functions
  • Devise workable solutions
  • Demonstrate a desire to assist others, promoting positive behavior to internal and external customers
  • Be internally motivated and work well with minimal supervision
  • Listen to others, expressing ideas, both orally and in writing
  • Possess a strong attention to detail and excellent documentation practices

Qualifications
  • Associate's degree in related field and/or 1 - 3 years of work-related experience
  • Experience configuring and administering multiple software packages and server tools, including: Windows OS, VMware, vSphere and Cisco networking tools
  • Basic knowledge of Microsoft Office, Adobe Creative Cloud and Nitro Pro
  • Dell laptop certification, preferred

If you need assistance with the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.
We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other protected characteristic under the law.

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