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Overnight Dell Help Desk Jobs (NOW HIRING)

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking ... Overnight travel to other company locations, as required. • Completion of assigned projects. • ...

Booz Allen Hamilton

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

This role demands flexibility, overnight schedules, technical competence, and a relentless drive for excellence. If this sounds like you, we want you to join our team as a round-the-clock Help Desk ...

The Wistar Institute

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

Booz Allen Hamilton

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

This role demands flexibility, overnight schedules, technical competence, and a relentless drive for excellence. If this sounds like you, we want you to join our team as a round-the-clock Help Desk ...

Dasco HME LLC

Help Desk Technician

Westerville, OH · On-site

$19.50 - $26.25/hr

The Help Desk Technician will support the Manager of Information Technology by assisting associates ... TRAVEL: Some travel is required for this position, with occasional overnight travel as needed.

Hudson Data LLC

Help Desk Manager 3

Trenton, NJ · On-site

Hudson Data LLC is seeking a Help Desk Manager 3 to assist with the distribution of End of Life ... skills. • Dell/Client PC hardware configuration and troubleshooting skills - 4 Years • MS ...

SBC Innovations LLC

Junior Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

... PRIME, Dell OpenManage Essentials, and customized SharePoint sites * Assist with hardware ... OR * 2 years of IT Help Desk support experience in a Windows Active Directory environment; OR * 2 ...

Dasco HME LLC

Help Desk Technician

Westerville, OH · On-site

$19.50 - $26.25/hr

The Help Desk Technician will support the Manager of Information Technology by assisting associates ... TRAVEL: Some travel is required for this position, with occasional overnight travel as needed.

Belcan

Help Desk Specialist

Cranberry Township, PA · On-site

$22.50/hr

Helpdesk Representative (French) Location: Cranberry Township, PA - Hybrid Duration: 4+ Months ... Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are looking for an Information Help Desk/Windows Support to assist customers in-person and ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are seeking an Information Help Desk/Windows Support to provide high-quality customer support ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

1 point system

Help Desk Analyst

Wilmington, DE · On-site

$20 - $27.25/hr

Hardware - Dell Laptops / desktops Software - MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important. Technical troubleshooting skills a must Ability to communicate both oral ...

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Overnight Dell Help Desk information

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How much do overnight dell help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight dell help desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is an overnight Dell Help Desk?

An Overnight Dell Help Desk is a technical support service that operates during nighttime hours to assist customers and employees with Dell products and services. Staffed by IT professionals, this help desk handles issues such as troubleshooting hardware and software, resolving connectivity problems, and providing guidance on Dell systems outside of regular business hours. The overnight shift ensures 24/7 support, vital for businesses or users who may encounter urgent problems during off-peak times. This role requires strong technical knowledge, effective communication skills, and the ability to work independently during overnight hours.

What are the key skills and qualifications needed to thrive as an overnight Dell Help Desk technician?

To thrive as an Overnight Dell Help Desk technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and Dell-specific diagnostic utilities is often required. Excellent communication, patience, and problem-solving skills are vital for effectively assisting users during overnight hours and handling escalations independently. These skills ensure timely resolution of technical issues, maintain high customer satisfaction, and support continuous IT operations outside of regular business hours.

What are some common challenges faced by overnight Dell Help Desk technicians, and how can they prepare for them?

Overnight Dell Help Desk technicians often encounter unique challenges such as troubleshooting complex issues with limited on-site support and managing high-priority incidents during reduced staffing hours. To prepare, it's helpful to develop strong problem-solving skills, become familiar with Dell's remote diagnostic tools, and maintain clear communication with both customers and day-shift colleagues for seamless issue handovers. Staying organized and proactive in documenting cases ensures consistent support and minimizes disruptions between shifts.

What is the difference between Overnight Dell Help Desk vs Overnight IT Support Specialist?

AspectOvernight Dell Help DeskOvernight IT Support Specialist
CertificationsCompTIA A+, Dell certificationsCompTIA A+, Network+, Dell certifications (optional)
Work EnvironmentHelp desk, call center, remote supportHelp desk, remote or on-site support, varied industries
Industry UsagePrimarily in Dell product supportBroader IT support across multiple brands and systems

Overnight Dell Help Desk roles focus specifically on supporting Dell products and customers, often requiring Dell-specific certifications. Overnight IT Support Specialists handle a wider range of IT issues across various brands and systems, with a broader skill set. Both roles operate in remote or call center environments, but Dell Help Desk positions are more specialized in Dell hardware and software support.

What cities are hiring for Overnight Dell Help Desk jobs?

Cities with the most Overnight Dell Help Desk job openings:

What are the most commonly searched types of Dell Help Desk jobs?

The most popular types of Dell Help Desk jobs are:

What states have the most Overnight Dell Help Desk jobs?

States with the most job openings for Overnight Dell Help Desk jobs include:

Overnight Dell Help Desk jobs near you
Infographic showing various Overnight Dell Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Help Desk Technician

Producers Dairy Foods Inc.

Fresno, CA • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 11 days ago

Producers Dairy rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 444 rated food and drinks producers

Job description

Job Summary:
Producers Dairy Foods is a leading supplier and distributor of high-quality dairy products, and they are seeking a dedicated Help Desk Technician to support their internal users. The role involves providing technical assistance for IT assets, troubleshooting issues, and maintaining communication with end-users to ensure timely resolution of support requests.
Responsibilities:
• The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all company-issued IT assets, including, PC, laptop, mobile phone, handheld devices, network connectivity, and applications.
• Communication: Must be able to effectively communicate with non-technical end-users, to gather details about reported issues, ensuring accurate and timely resolution of support issue.
• Provide timely updates to internal customers on ticket status. Maintain support ticket information.
• Must be able to effectively escalate unresolved issues to the next level of support personnel. Escalation will include passing all relevant details about the issue to the escalation resource.
• Must have ability to troubleshoot, diagnose, and resolve technical hardware and/or software issues efficiently.
• Document issue, troubleshooting steps, and final resolution in the ticketing system.
• Maintain technical documentation on installation of software, configuration of hardware and troubleshooting steps.
• Continuous improvement: Help identify areas for improvement in our services. Identify and communicate recurring issues to system administrators and/or managers.
• Work with external vendors, as needed, to ensure sufficient internal transfer of knowledge.
• Overnight travel to other company locations, as required.
• Completion of assigned projects.
• Provide accurate and timely reports to management on support ticket and project status.
• Other duties as assigned.
Qualifications:
Required:
• High School Diploma or GED.
• Six months to two years' experience in help desk support is preferred.
• Must have excellent communication and training skills.
• Must be humble, approachable and honest.
• Demonstrate good judgement, problem solving and decision-making skills as well as being an organized record keeper.
• Must be self-starter who can work independently and deliver accurate, timely results.
• Demonstrated organization and accuracy skills; self-motivated, detail oriented and able to handle multiple projects/tasks with competing deadlines.
• Must demonstrate the ability to solve problems, accept constructive feedback and show flexibility should priorities and/or deadlines change.
• Excellent verbal and written skills and a high degree of emotional intelligence. Must be able to build productive relationships across all levels of an organization.
Company:
Producers Dairy is a supplier and distributor of high-quality, multiple award-winning dairy products. Founded in 1932, the company is headquartered in Fresno, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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