ZipRecruiter

Log In

1

Assistant Dell Help Desk Jobs in Michigan (NOW HIRING)

SKYTRON, LLC

Help Desk Analyst

Grand Rapids, MI · Hybrid

$19 - $25.75/hr

One-on-one end-user training, as needed * Assist the Information Services manager with special ... Dell laptop certification, preferred If you need assistance with the application process or would ...

FastTek

Help Desk

Detroit, MI

$19.75 - $26.75/hr

Help Desk #1062285 Position Summary: As a significant member of the Technology Division's Client ... The Technical Client Service Specialist will assist in managing service requests, troubleshooting ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

The Technical Client Service Specialist will assist in managing service requests, troubleshooting ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

The Technical Client Service Specialist will assist in managing service requests, troubleshooting ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...

Robert Half

Help Desk/Desktop Support Analyst

Holland, MI · On-site

$27.71 - $32.09/hr

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a ... resolution of requests. * Assist with basic account and access-related tasks within Active ...

Robert Half

Help Desk/Desktop Support Analyst

Dearborn, MI · On-site

$26.60 - $30.80/hr

We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced ... The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users ...

Trilon Group

Help desk Technician

Canton, MI

$23 - $30/hr

The Helpdesk Technician plays a key role in making that vision real by providing frontline support ... * Assist with monitoring system alerts and performing routine maintenance checks * Support updates ...

Collabera

Help Desk Support

Ann Arbor, MI

$17 - $22/hr

... assist in resolving client issues Facilitate general web-based sessions to aid new customers in implementing CS software Assist with Customer Service queues and Service Reception as needed Strong ...

ODL

Help Desk Support Technician

Zeeland, MI

$18.50 - $24.75/hr

Additional Notes This position will be included in the department on-call rotation to assist with high priority calls. Shift First Shift (United States of America)

ODL, Inc.

Help Desk Support Technician

Zeeland, MI · On-site

$18.50 - $24.75/hr

Additional Notes This position will be included in the department on-call rotation to assist with high priority calls. Shift First Shift (United States of America)

next page

Showing results 1-20

All JobsDell Help Desk JobsAssistant Dell Help Desk JobsAssistant Dell Help Desk Jobs in Michigan

Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What are the most commonly searched types of Dell Help Desk jobs in Michigan?

The most popular types of Dell Help Desk jobs in Michigan are:

What are popular job titles related to Assistant Dell Help Desk jobs in Michigan?

For Assistant Dell Help Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Assistant Dell Help Desk jobs in Michigan look for?

The top searched job categories for Assistant Dell Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Assistant Dell Help Desk jobs?

Cities in Michigan with the most Assistant Dell Help Desk job openings:

Assistant Dell Help Desk jobs near you

Help Desk Analyst

SKYTRON, LLC

Grand Rapids, MI • Hybrid

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Join a team committed to advancing patient outcomes through adaptable healthcare solutions.

Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.

What We Offer

  • Comprehensive health benefits (medical, dental, vision) starting on day one
  • Annual Bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and profit sharing
  • Tuition reimbursement
  • Employee wellness program
  • Onsite gym
  • A supportive, family-owned work environment
  • Hybrid work arrangement

What You'll Do

As a Help Desk Analyst, you will be the first point of contact for resolving technical issues and keeping our systems, equipment, and users running smoothly. In this role, you will:

  • Provide exceptional Windows-based level 1-2 software, hardware, and network support
  • Format PCs and Laptops for lifecycle use
  • Restructure systems and user data migration
  • Configure older systems for training / decommission
  • Administer and control printing volume and fleet of PRESS / MFPS, order supplies and handle service calls
  • Provide support on all warehouse equipment and processes, including: label printers, scanners and UPS / FedEx terminal computers
  • Physical setup of computer system for users and office workstations
  • Document user requests and solutions in helpdesk software
  • One-on-one end-user training, as needed
  • Assist the Information Services manager with special projects, as assigned
  • Additional related duties, as assigned

What You'll Bring

We are looking for a customer-focused individual with the ability to clearly communicate technical solutions in user friendly, professional manner. The ideal candidate will:

  • Capably handle required administrative functions
  • Devise workable solutions
  • Demonstrate a desire to assist others, promoting positive behavior to internal and external customers
  • Be internally motivated and work well with minimal supervision
  • Listen to others, expressing ideas, both orally and in writing
  • Possess a strong attention to detail and excellent documentation practices

Qualifications

  • Associate's degree in related field and/or 1 – 3 years of work-related experience
  • Experience configuring and administering multiple software packages and server tools, including: Windows OS, VMware, vSphere and Cisco networking tools
  • Basic knowledge of Microsoft Office, Adobe Creative Cloud and Nitro Pro
  • Dell laptop certification, preferred

If you need assistance with the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.

We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other protected characteristic under the law.

Apply