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Full Time Sap Help Desk Support Jobs in Michigan

Collabera

Help Desk Support

Ann Arbor, MI

$17 - $22/hr

Provide exemplary client support and technical issue resolution via email as needed Maintain strong knowledge on supported products Meet performance objectives in call quality, customer satisfaction ...

ODL, Inc.

Help Desk Support Technician

Zeeland, MI · On-site

$18.50 - $24.75/hr

T. user support issues. You will be a member of a team whose responsibilities include processing support tickets with priority-based responses and routing to appropriate groups where necessary.

ODL

Help Desk Support Technician

Zeeland, MI

$18.50 - $24.75/hr

T. user support issues. You will be a member of a team whose responsibilities include processing support tickets with priority-based responses and routing to appropriate groups where necessary.

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix (1+ years) * 2+ years of experience in ANY of the following: * Microsoft Office * Microsoft Azure ...

FastTek

Help Desk

Detroit, MI

$19.75 - $26.75/hr

Help Desk #1062285 Position Summary: As a significant member of the Technology Division's Client ... This role is responsible for providing efficient, professional, and effective IT support by ...

Ilitch

Help Desk Representative

Detroit, MI · On-site

$17.25 - $22.25/hr

Provide first-level technical support and troubleshooting assistance related to Caesar Vision POS ... Minimum one (1) year of experience in customer service, technical support, help desk support, call ...

SKYTRON, LLC

Help Desk Analyst

Grand Rapids, MI · Hybrid

$19 - $25.75/hr

As a family-owned company, we believe in supporting our people, driving innovation, and creating ... Hybrid work arrangement What You'll Do As a Help Desk Analyst , you will be the first point of ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI

$15.75 - $20/hr

Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am ... support services. Based out of Rochester Hills, Michigan, we continuously strive to provide ...

Skytron LLC

Help Desk Analyst

Grand Rapids, MI · On-site

$19 - $25.75/hr

As a family-owned company, we believe in supporting our people, driving innovation, and creating ... Help Desk Analyst, you will be the first point of contact for resolving technical issues and ...

Skytron LLC

Help Desk Analyst

Grand Rapids, MI · On-site

$19 - $25.75/hr

As a family-owned company, we believe in supporting our people, driving innovation, and creating ... Hybrid work arrangement What You'll Do As a Help Desk Analyst , you will be the first point of ...

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Full Time Sap Help Desk Support information

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

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Full Time Sap Help Desk Support jobs near you

Help Desk Support Specailist

Big Rapids, MI

NexForm, Inc.
See more jobs at NexForm, Inc.external

$65K - $80K/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Help Desk Support Specialist
Reports to: IT Support Supervisor
Location: Battle Creek, MI
The Help Desk Support Specialist is responsible for providing first-level technical support to employees at the facility. This position ensures the efficient operation of computer systems, hardware, software, printers, mobile devices, and other technology resources by troubleshooting issues, resolving service requests, and coordinating with corporate IT and third-party vendors when necessary. The ideal candidate is customer-focused, organized, and enjoys solving technical problems in a fast-paced manufacturing environment.
RESPONSIBILITIES:
  • Serve as the primary IT support contact for all employees at the facility.
  • Respond to help desk tickets, phone calls, emails, and walk-up requests in a timely manner.
  • Troubleshoot hardware, software, network connectivity, printer, and peripheral issues.
  • Install, configure, and maintain desktop computers, laptops, monitors, printers, scanners, and mobile devices.
  • Set up technology for new hires, including computers, user accounts, phones, and system access.
  • Assist with employee onboarding and offboarding by provisioning and recovering IT equipment.
  • Perform routine hardware replacements, software installations, and system updates.
  • Maintain inventory of IT equipment and technology assets.
  • Document support requests, resolutions, and recurring issues within the help desk system.
  • Coordinate with corporate IT and external vendors to escalate complex technical issues.
  • Support conference room technology, audiovisual equipment, and meeting setup.
  • Assist with basic network troubleshooting and connectivity issues.
  • Ensure compliance with company cybersecurity policies and assist with security best practices.
  • Maintain confidentiality of company information and employee data.
  • Participate in disaster recovery and business continuity activities as needed.
  • Perform other duties as assigned.
REQUIREMENTS:
  • Associate degree in Information Technology, Computer Science, or related field preferred
  • 2-5 Years of help desk or desktop support experience
  • Experience supporting Windows operating systems and Microsoft Office applications
  • Experience in a manufacturing environment preferred
  • Experience with Active Directory, Microsoft 365, and ticketing systems is preferred
Who we are
NexForm, headquartered in Battle Creek, Michigan, is a vertically integrated manufacturer of engineered fiber solutions for automotive thermal and noise, vibration, and harshness (NVH) applications. We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with operations in the U.S. and Mexico. Backed by Crest Rock, NexForm is focused on growth through innovation, expanded capabilities, and operational excellence.
NexForm offers competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and company match, paid holidays, tuition reimbursement eligibility, etc.)
NexForm is an Equal Opportunity Employer
At NexForm, we take pride in our diverse team. Our organization is made up of individuals from a wide range of backgrounds, races, beliefs, and experiences, all united by a shared goal of making a positive impact. We’ve seen firsthand the strength that equity brings and believe everyone should have equal opportunities to grow, succeed, and live with purpose.
Unsolicited Resumes from Third-Party Recruiters
Please note that, in accordance with NexForm Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any agency, individual, or entity that submits a resume without prior authorization does so with the understanding that Motus reserves the right to hire the candidate at its discretion without any obligation to pay a fee.

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