Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 troubleshooting experience. * Excellent ...
Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 troubleshooting experience. * Excellent ...
Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 troubleshooting experience. * Excellent ...
Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 troubleshooting experience. * Excellent ...
IT Support Specialist
Detroit, MI · On-site
$16 - $18/hr
Provides desktop IT support including troubleshooting network, computers and printers. * Provides technical assistance to staff on the proper use of software and hardware. * Prepares computer ...
Quick apply
IT Support Specialist
Detroit, MI · On-site
$16 - $18/hr
Provides desktop IT support including troubleshooting network, computers and printers. * Provides technical assistance to staff on the proper use of software and hardware. * Prepares computer ...
What We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 ...
What We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 ...
IT Specialist/Desktop Support
Detroit, MI · On-site
$39/hr
Qualifications What We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong ...
IT Specialist/Desktop Support
Detroit, MI · On-site
$39/hr
Qualifications What We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong ...
MinMaxQualificationsWhat We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong ...
MinMaxQualificationsWhat We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong ...
IT Desktop Support Technician
Flint, MI · On-site
$22/hr
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
IT Desktop Support Technician
Flint, MI · On-site
$22/hr
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
New
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
New
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
New
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
New
IT Support Specialist
Detroit, MI · On-site
$39/hr
IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite ... Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.
Quick apply
IT Support Specialist
Detroit, MI · On-site
$39/hr
IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite ... Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.
IT Support Technician
Grand Rapids, MI · On-site
$20.75 - $28.25/hr
The IT Support Technician will provide Tier 1 technical support to employees, assist with ... Install, configure, maintain, and repair desktop computers, laptops, and related equipment.
IT Support Technician
Grand Rapids, MI · On-site
$20.75 - $28.25/hr
The IT Support Technician will provide Tier 1 technical support to employees, assist with ... Install, configure, maintain, and repair desktop computers, laptops, and related equipment.
... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...
... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...
... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...
... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...
... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...
... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...
IT Support Specialist
Rochester, MI · On-site
$25/hr
Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...
IT Support Specialist
Rochester, MI · On-site
$25/hr
Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...
Desktop It Support information
See Michigan salary details
$9.01 - $11.22
1% of jobs
$11.22 - $13.43
1% of jobs
$13.43 - $15.64
8% of jobs
$17.04 is the 25th percentile. Wages below this are outliers.
$15.64 - $17.85
23% of jobs
The median wage is $19.71 / hr.
$17.85 - $20.06
20% of jobs
$20.06 - $22.27
18% of jobs
$23.07 is the 75th percentile. Wages above this are outliers.
$22.27 - $24.48
11% of jobs
$24.48 - $26.69
8% of jobs
$26.69 - $28.89
4% of jobs
$28.89 - $31.10
3% of jobs
$31.10 - $33.31
2% of jobs
$9
$21
$33
How much do desktop it support jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for desktop it support in Michigan is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.65 per hour, depending on experience, location, and employer.
What is desktop IT support?
Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.
What are the key skills and qualifications needed to thrive as a desktop IT support specialist?
To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.
What is the difference between Desktop IT Support vs Help Desk Technician?
| Aspect | Desktop IT Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, troubleshooting hardware/software issues | Remote or on-site, customer support |
| Employer & Industry Usage | IT departments, corporate, small businesses | IT support centers, service providers |
| Common Search & Comparison | Yes | Yes |
Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.
What are some common challenges faced by desktop IT support professionals, and how can they be overcome?
Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What are popular job titles related to Desktop It Support jobs in Michigan? For Desktop It Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Michigan look for? The top searched job categories for Desktop It Support jobs in Michigan are:
What cities in Michigan are hiring for Desktop It Support jobs? Cities in Michigan with the most Desktop It Support job openings:
Contractor
Posted 24 days ago
Job description
IntroductionBe part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.
Overview
We are seeking an experienced IT Support Specialist to join a well-established nonprofit organization serving the senior healthcare community in Detroit. This is an excellent opportunity for a customer-focused IT professional who enjoys supporting end users in a collaborative environment while making a meaningful impact. You'll provide day-to-day technical support for approximately 150 users, helping maintain business continuity during a period of increased IT demand.
Responsibilities
- Serve as the primary point of contact for end-user technical support requests.
- Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.
- Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
- Prepare, image, configure, and deploy laptops, desktops, and mobile devices.
- Perform onboarding and offboarding tasks, including user account administration and password resets.
- Assist with Microsoft 365 administration, mailbox access, and group memberships.
- Coordinate hardware repairs with vendors and maintain accurate inventory records.
- Follow security best practices and support compliance within a HIPAA-regulated environment.
- Escalate complex technical issues when appropriate and maintain thorough documentation of support activities.
Requirements
- 3+ years of IT Support, Help Desk, or Desktop Support experience.
- Experience supporting Windows 10/11 environments.
- Strong Microsoft 365 troubleshooting experience.
- Excellent hardware and software troubleshooting skills.
- Security-minded approach with cybersecurity awareness.
- Outstanding customer service and communication skills.
- Ability to work independently with minimal supervision.
Preferred Qualifications
- Active Directory and/or Microsoft Entra ID experience.
- Exchange Online administration.
- Basic networking knowledge.
- Experience supporting a HIPAA-regulated environment.
- PowerShell familiarity.
Additional Information
- 100% onsite in Detroit, MI.
- Standard business hours: Monday through Friday, 8:30 AM – 5:00 PM.
- Very minimal local travel, if any.
- Occasional laptop deployments requiring lifting of equipment up to 20 lbs.
- Contract position expected to begin ASAP with a strong possibility of extension based on business needs.
This role is ideal for an IT professional who enjoys providing hands-on technical support, thrives in a service-oriented environment, and wants to contribute to an organization that supports older adults and the surrounding community.
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."