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Senior Desktop Support Jobs in Michigan (NOW HIRING)

Marencor

Desktop Support

Madison Heights, MI · On-site

$18.75 - $23.75/hr

Desktop Support IV * START / END : 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. * Location : Madison WI REQUIRED SKILLS: (Need Majority; 2+ Years) * 2 years of ...

Artech Information System LLC

Desktop support

Kalamazoo, MI · On-site

$19 - $24.25/hr

Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 Skills Overview Deskside Support Tech. Must be ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

Desktop Support

Southfield, MI

$18.50 - $23.50/hr

Desktop Support : SOUTHFIELD,MI:1+ year End client :AT&T Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install ...

Artech Information System LLC

Desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

Artech Information System LLC

DESKTOP SUPPORT

Southfield, MI

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

TriOptus LLC

Desktop Support

Southfield, MI · On-site

Job Title - Desktop Support Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075 Duration - 3 year contract Description : Tier 2/3 helpdesk support for field technicians using wireless ...

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months) Position Overview We are seeking an experienced Desktop Support Analyst to join our IT Support team in Big Rapids, MI.

TEKsystems

Desktop Support

Ann Arbor, MI

$16 - $17/hr

Description We are currently looking for great technicians to help support a life cycle refresh ... Skills Troubleshooting, Hardware, Imaging, Desktop Top Skills Details Troubleshooting,Hardware ...

Barcodes, Inc.

Desktop Support Technician

Holland, MI

$19.25 - $24.50/hr

We are seeking a Desktop Support Technician to work as part of a team of IT professionals who provide in-house technical PC hardware and software support. They work with a variety of equipment and ...

Levata

Desktop Support Technician

Holland, MI · On-site

$18.50 - $23.50/hr

We are seeking a Desktop Support Technician to work as part of a team of IT professionals who provide in-house technical PC hardware and software support. They work with a variety of equipment and ...

Levata

Desktop Support Technician

Holland, MI · On-site

$19.25 - $24.50/hr

Description We are seeking a Desktop Support Technician to work as part of a team of IT professionals who provide in-house technical PC hardware and software support. They work with a variety of ...

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Senior Desktop Support information

See Michigan salary details

$12

$31

$52

How much do senior desktop support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for senior desktop support in Michigan is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $41.92 per hour, depending on experience, location, and employer.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Michigan? The most popular types of Desktop Support jobs in Michigan are:
What are popular job titles related to Senior Desktop Support jobs in Michigan? For Senior Desktop Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Michigan look for? The top searched job categories for Senior Desktop Support jobs in Michigan are:
What cities in Michigan are hiring for Senior Desktop Support jobs? Cities in Michigan with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Michigan as of July 2026, with employment types broken down into 72% Full Time, 14% Part Time, 1% Temporary, and 13% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $65,578 per year, or $31.5 per hour.

Desktop Support

Marencor

Madison Heights, MI • On-site

$18.75 - $23.75/hr

Contractor

Re-posted 10 days ago

Job description

CONTRACT OVERVIEW

  • ROLE TITLE: Desktop Support IV
  • START / END: 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. 
  • Location: Madison WI

REQUIRED SKILLS: (Need Majority; 2+ Years)

  • 2 years of experience in remote troubleshooting
  • 2 years of experience in customer service and user interaction during device setup
  • 2 years of experience with imaging devices

NICE TO HAVE SKILLS:

  • AV integration experience
  • Ability to work independently in a team environment
  • Ability to meet deadlines
  • Ability to multitask and manage workday efficiently

INTERVIEW PROCESS:

  • In-person interview required

EQUIPMENT:

  • No specific equipment details provided; however, the technician may be offered a state vehicle for travel to other DOC facilities if they maintain a good driving record.

DESCRIPTION OF ROLE:

The Department requires Desktop Support staff to maintain a working knowledge of internal computer systems. The technician will be responsible for repairing and maintaining thousands of desktops, laptops, and other PC devices. Responsibilities include:

    • Installing new PCs and laptops to replace end-of-life cycle equipment
    • Maintaining inventory and properly disposing of outdated equipment by recycling according to policies
    • Maintaining and closing work orders in the ticketing system
    • Receiving oversight from the Field Tech Manager to ensure that policy, procedure, and methodology are followed

This position is focused on desktop troubleshooting and customer service. The ideal candidate will have strong technical skills as well as the ability to interact with end users.

Travel occurs about once every few weeks.

Travel compensation includes:

    • $0.51 per mile reimbursement
    • Hourly wage for travel time
    • Option to drive a state vehicle (if the candidate has a good driving record)
    • When working at CO, they are not paid for mileage and travel time.

Work schedule options include:

    • 4 ten-hour days with Fridays off
    • 5 eight-hour days
    • 9 days of 9 hours over two weeks with one Friday off per period

Physical requirements:

    • Ability to carry up to 50 pounds
    • Ability to stand for up to 8 hours (may not be required daily)