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Entry Level Desktop Support Jobs in Michigan (NOW HIRING)

UBX Cloud

Level 1 IT Support Technician

Madison Heights, MI · On-site

$36K - $40K/yr

This is an entry-level position focused on desktop support, client service, and troubleshooting common hardware and software issues. The technician will work closely with senior engineers and receive ...

Priority Waste

... support to our employees across our Detroit-area operations. This is an on-site, entry-level role ... Image, configure, and deploy desktops, laptops, and peripherals. * Perform user-account tasks under ...

Glanbia

Jr. IT Systems Administrator

Saint Johns, MI · On-site

This person will focus on the administration of desktop PC's, servers, network equipment, telephony ... support to resolve problems in a timely and accurate manner Career Framework Level: Entry Level, ...

Glanbia

Jr. IT Systems Administrator

Saint Johns, MI

This person will focus on the administration of desktop PC's, servers, network equipment, telephony ... support to resolve problems in a timely and accurate manner Career Framework Level: Entry Level, ...

Evolution

Recruiter (High Volume)

Southfield, MI

Our services, which allow licensees' players on desktop, tablet, and smartphone to play Live Casino ... We are looking for a high-energy Recruiter to support high-volume hiring for our Southfield ...

Evolution

Recruiter (High Volume)

Southfield, MI · On-site

Our services, which allow licensees' players on desktop, tablet, and smartphone to play Live Casino ... We are looking for a high-energy Recruiter to support high-volume hiring for our Southfield ...

The 20

IT Regional Service Technician

Novi, MI

... and entry-level server support. * Provide customer support both onsite and remotely using ... Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware ...

The 20

IT Regional Service Technician

Troy, MI

... and entry-level server support. * Provide customer support both onsite and remotely using ... Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware ...

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Entry Level Desktop Support information

See Michigan salary details

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$23

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How much do entry level desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level desktop support in Michigan is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.83 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Michigan?

The most popular types of Desktop Support jobs in Michigan are:

What are popular job titles related to Entry Level Desktop Support jobs in Michigan?

For Entry Level Desktop Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Michigan look for?

The top searched job categories for Entry Level Desktop Support jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Desktop Support jobs?

Cities in Michigan with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,941 per year, or $23.5 per hour.

Level 1 IT Support Technician

UBX Cloud

Madison Heights, MI • On-site

$36K/yr

Full-time

PTO

Posted 19 days ago

Job description

About the Position

UBX Cloud is looking for a Level 1 IT Support Technician to join our technical support team. This is an entry-level position focused on desktop support, client service, and troubleshooting common hardware and software issues.

The technician will work closely with senior engineers and receive hands-on experience with cloud infrastructure, virtualization, backups, and other advanced technologies. This position offers opportunities for technical training, professional development, and advancement into a Systems Engineer role.

Responsibilities

  • Provide remote and in-person desktop support for client users.
  • Respond to support requests and provide timely updates through our ticketing system.
  • Set up and configure desktops, laptops, monitors, printers, scanners, and other equipment.
  • Install, update, and troubleshoot Windows operating systems and business applications.
  • Troubleshoot hardware, software, connectivity, printing, scanning, email, and user-access issues.
  • Support users working in Microsoft 365, Citrix, Remote Desktop Services, and cloud-hosted environments.
  • Create and manage user accounts, passwords, permissions, and security groups.
  • Assist with employee onboarding and offboarding, including workstation setup and account access.
  • Perform basic Active Directory and Microsoft 365 administrative tasks.
  • Assist senior engineers with server updates, maintenance, migrations, and infrastructure projects.
  • Help monitor backups and participate in scheduled backup and disaster-recovery testing.
  • Gain experience with Veeam, VMware, Hyper-V, OpenStack, and other cloud technologies.
  • Participate in client calls, internal meetings, and technical training.
  • Document troubleshooting steps and procedures in the company’s internal knowledge base.
  • Escalate complex technical issues to senior engineers when appropriate.
  • Follow UBX Cloud’s security, documentation, and customer-service standards.

Required Qualifications

  • High school diploma or equivalent.
  • Basic understanding of Windows computers, common business applications, and computer hardware.
  • Basic knowledge of Microsoft 365 applications.
  • Strong troubleshooting and problem-solving skills.
  • Strong written and verbal communication skills.
  • Customer-focused attitude and willingness to help.
  • Ability to manage multiple support requests and follow established procedures.
  • Ability to document work clearly and accurately.
  • Willingness to learn new technologies and accept coaching from senior engineers.

Preferred Qualifications

  • Up to one year of experience in desktop support, help desk, IT support, or a related position.
  • Technical education, training, internship, or hands-on IT experience.
  • Basic familiarity with Active Directory, networking, VPNs, or remote-support tools.
  • Familiarity with Citrix, VMware, Hyper-V, Veeam, or cloud-hosted environments.
  • CompTIA A+, Network+, Microsoft, or similar certifications are preferred but not required.

What We Are Looking For

  • Dependable and professional.
  • Strong attention to detail and follow-through.
  • Comfortable communicating with clients and coworkers.
  • Able to work independently and as part of a technical team.
  • Interested in building a long-term career in IT and cloud technology.

Compensation and Benefits

  • $36,000–$40,000 annually, based on experience and qualifications.
  • Employee benefits package.
  • Paid time off (PTO).
  • Technical training and professional development.
  • Opportunities for advancement into a Systems Engineer role.