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Desktop Support Jobs in Michigan (NOW HIRING)

Marencor

Desktop Support

Madison Heights, MI · On-site

$18.75 - $23.75/hr

Desktop Support IV * START / END : 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. * Location : Madison WI REQUIRED SKILLS: (Need Majority; 2+ Years) * 2 years of ...

Artech Information System LLC

Desktop support

Kalamazoo, MI · On-site

$19 - $24.25/hr

Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 Skills Overview Deskside Support Tech. Must be ...

Artech Information System LLC

desktop support

Southfield, MI

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

Desktop Support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support : SOUTHFIELD,MI:1+ year End client :AT&T Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Onsite Support Job ID # S2LCKF Duration: 1+ Years (Possible Extension) Location: Southfield, MI (Onsite) Candidates should be able to diagnose and remedy complex ...

Artech Information System LLC

Desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

Artech Information System LLC

DESKTOP SUPPORT

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

TriOptus LLC

Desktop Support

Southfield, MI · On-site

Job Title - Desktop Support Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075 Duration - 3 year contract Description : Tier 2/3 helpdesk support for field technicians using wireless ...

Raas Info Solutions Pvt Ltd

Desktop Support

Detroit, MI

$18.25 - $23.25/hr

Desktop support Technician Location : Detroit Michigan (onsite) Mode: Contract Node:- Candidate should have own transportation and comfortable for Vaccination/ DT. As an Onsite Support Technician ...

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months) Position Overview We are seeking an experienced Desktop Support Analyst to join our IT Support team in Big Rapids, MI.

Cayman

Desktop Support Technician

Ann Arbor, MI · On-site

$20.25 - $25.50/hr

Currently, we are looking to add a Desktop Support Technician to the team: Responsibilities and Duties: * Responsible for helpdesk support, resolving tickets for on-site and remote users. * Oversee ...

HPTech Inc.

Desktop support Technician

Detroit, MI · On-site

$18.50 - $23.50/hr

... desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite ...

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Desktop Support information

See Michigan salary details

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How much do desktop support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for desktop support in Michigan is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles like freelance software developers, sales managers, or specialized trades such as electricians or plumbers with experience. Success in these fields typically depends on skills, certifications, or building a strong client base rather than formal education.

What jobs pay $2000 a day?

Most jobs that pay $2000 a day typically require specialized skills, extensive experience, or high-level certifications. Examples include certain consulting roles, senior executive positions, specialized medical practitioners, or high-end freelance professionals in fields like law, finance, or technology. These roles often involve complex responsibilities and may require long hours or significant expertise.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Michigan? The most popular types of Desktop Support jobs in Michigan are:
What are popular job titles related to Desktop Support jobs in Michigan? For Desktop Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Michigan look for? The top searched job categories for Desktop Support jobs in Michigan are:
What cities in Michigan are hiring for Desktop Support jobs? Cities in Michigan with the most Desktop Support job openings:
Desktop Support jobs near you

Desktop Support

Marencor

Madison Heights, MI • On-site

$18.75 - $23.75/hr

Contractor

Posted 20 days ago

Job description

CONTRACT OVERVIEW

  • ROLE TITLE: Desktop Support IV
  • START / END: 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. 
  • Location: Madison WI

REQUIRED SKILLS: (Need Majority; 2+ Years)

  • 2 years of experience in remote troubleshooting
  • 2 years of experience in customer service and user interaction during device setup
  • 2 years of experience with imaging devices

NICE TO HAVE SKILLS:

  • AV integration experience
  • Ability to work independently in a team environment
  • Ability to meet deadlines
  • Ability to multitask and manage workday efficiently

INTERVIEW PROCESS:

  • In-person interview required

EQUIPMENT:

  • No specific equipment details provided; however, the technician may be offered a state vehicle for travel to other DOC facilities if they maintain a good driving record.

DESCRIPTION OF ROLE:

The Department requires Desktop Support staff to maintain a working knowledge of internal computer systems. The technician will be responsible for repairing and maintaining thousands of desktops, laptops, and other PC devices. Responsibilities include:

    • Installing new PCs and laptops to replace end-of-life cycle equipment
    • Maintaining inventory and properly disposing of outdated equipment by recycling according to policies
    • Maintaining and closing work orders in the ticketing system
    • Receiving oversight from the Field Tech Manager to ensure that policy, procedure, and methodology are followed

This position is focused on desktop troubleshooting and customer service. The ideal candidate will have strong technical skills as well as the ability to interact with end users.

Travel occurs about once every few weeks.

Travel compensation includes:

    • $0.51 per mile reimbursement
    • Hourly wage for travel time
    • Option to drive a state vehicle (if the candidate has a good driving record)
    • When working at CO, they are not paid for mileage and travel time.

Work schedule options include:

    • 4 ten-hour days with Fridays off
    • 5 eight-hour days
    • 9 days of 9 hours over two weeks with one Friday off per period

Physical requirements:

    • Ability to carry up to 50 pounds
    • Ability to stand for up to 8 hours (may not be required daily)