ZipRecruiter

Log In

1

Mac Help Desk Jobs in Michigan (NOW HIRING)

TEKsystems

Service Desk Representative

Detroit, MI · On-site

$22/hr

Skills service desk, emr, Help desk, vpn, servicenow, epic, Help desk support, Outlook, Sharepoint ... Experience supporting the following: -ServiceNow ITSM tool usage -Apple/Mac products -Windows OS ...

TEKsystems

Service Desk Representative

Detroit, MI

$22/hr

Skills service desk, emr, Help desk, vpn, servicenow, epic, Help desk support, Outlook, Sharepoint ... Experience supporting the following: -ServiceNow ITSM tool usage -Apple/Mac products -Windows OS ...

Auxiom

Service Desk Technician Level 2

Rochester, MI · On-site

$55K - $70K/yr

... Mac systems. * Support client environments, including VPNs, firewalls, backups, and restores ... Minimum two years' experience on a service desk/help desk team with ticketing systems. * Strong ...

Stefanini Group

Helpdesk Technician II

Troy, MI · On-site

$18.75 - $25.50/hr

... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... MAC Troubleshooting * 0-1 year"s relevant experience * Requires excellent customer service skills

Stefanini Group

Helpdesk Technician II

Troy, MI

$18.75 - $25.50/hr

... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... MAC Troubleshooting * 0-1 year"s relevant experience * Requires excellent customer service skills

Stefanini Group

Helpdesk Technician II

Troy, MI · On-site

$18.75 - $25.50/hr

... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... MAC Troubleshooting * 0-1 year"s relevant experience * Requires excellent customer service skills

Computech Corporation

Sr. System Admin

Detroit, MI · On-site

$85K - $115K/yr

... Mac OS, & Linux platforms Maintain file shares and computers connected to the college's network; Respond to IT help desk issues. Work with faculty and staff to Perform and maintain server backups ...

Adna Technologies

Level II Helpdesk Technician

Lansing, MI · On-site

$20.25 - $27.25/hr

... help businesses stay connected in everypossible sense. So,Whatdoes a Level 2 Support Technician Do ... and Mac environments, as well as virtual environments built on Microsoft and VMware * Support ...

Adna Technologies

Level II Helpdesk Technician

Lansing, MI · On-site

$20.25 - $27.25/hr

... we help businesses stay connected in every possible sense. So, What does a Level 2 Support ... Mac environments, as well as virtual environments built on Microsoft and VMware  * Support ...

Adna Technologies

Level II Helpdesk Technician

Lansing, MI

$20.25 - $27.25/hr

... help businesses stay connected in everypossible sense. So,Whatdoes a Level 2 Support Technician Do ... and Mac environments, as well as virtual environments built on Microsoft and VMware * Support ...

Kettering University

IT Support Technician

Flint, MI · On-site

$21 - $28.75/hr

... p Desk experience; - Experience maintaining operational documentation; -Associates Degree or ... OS and Apple Mac OS; - Ability to work collaboratively with IT staff for issue resolution ...

New

next page

Showing results 1-20

All JobsMac Help Desk JobsMac Help Desk Jobs in Michigan

Mac Help Desk information

What is a Mac Help Desk?

A Mac Help Desk is a support service that assists users with technical issues related to Apple Mac computers and software. These help desks typically provide troubleshooting for hardware problems, software installations, operating system updates, network connectivity, and general usage questions. Support can be offered in person, over the phone, or online via chat or email. Mac Help Desk staff are knowledgeable about macOS and Apple hardware, aiming to resolve issues quickly and efficiently to minimize downtime for users.

How does a Mac Help Desk specialist typically collaborate with other IT team members to resolve complex technical issues?

A Mac Help Desk specialist regularly works alongside network administrators, security teams, and other IT professionals to address complex or escalated technical problems. When issues go beyond standard troubleshooting, collaboration is key—this might involve joint diagnostic sessions, sharing system logs, or coordinating software updates. Effective communication and documentation are essential, ensuring that solutions are consistent and knowledge is shared within the team. This collaborative approach helps maintain smooth IT operations and supports ongoing professional development.

What is the difference between Mac Help Desk vs Mac Support Specialist?

AspectMac Help DeskMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentHelp desks, call centers, on-site supportOn-site, remote support, enterprise environments
ResponsibilitiesBasic troubleshooting, user assistance, ticket managementAdvanced troubleshooting, hardware repairs, system configuration

The Mac Help Desk typically handles initial user inquiries, basic troubleshooting, and support ticket management, often in help desk or call center settings. Mac Support Specialists usually possess advanced certifications, perform more complex troubleshooting, hardware repairs, and work directly with users or in enterprise environments. While both roles support Mac users, the Mac Support Specialist role involves a higher level of technical expertise and responsibilities.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as skilled trades like electricians, plumbers, or HVAC technicians, which require technical training or apprenticeships. Sales positions, such as real estate agents or insurance brokers, can also offer high earnings with experience and strong performance. Additionally, certain freelance or contract work in fields like web development or digital marketing may generate this income level, especially with specialized skills and a solid client base.

Can you work from home on a Mac?

A Mac Help Desk technician can often work from home if the employer allows remote support and provides necessary tools such as remote access software. Strong communication skills and familiarity with remote troubleshooting are essential for effective remote work in this role.

What are the key skills and qualifications needed to thrive as a Mac Help Desk professional, and why are they important?

To thrive as a Mac Help Desk professional, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with remote desktop tools, ticketing systems, and Apple-specific utilities such as Apple Remote Desktop is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills and qualities are crucial for delivering timely, effective support and ensuring user satisfaction in environments reliant on Apple technology.

Are help desk jobs still in demand?

Help desk roles, including Mac Help Desk positions, remain in demand as organizations continue to require technical support for hardware, software, and network issues. These jobs often require strong troubleshooting skills and familiarity with remote support tools, and demand is expected to grow with increasing reliance on technology in workplaces.

How difficult is IT to get hired at Apple?

Getting hired as a Mac Help Desk technician at Apple can be competitive, often requiring relevant technical skills, customer service experience, and certifications such as Apple Certified Support Professional. The hiring process typically involves multiple interviews and assessments to evaluate technical knowledge and communication abilities.
What are popular job titles related to Mac Help Desk jobs in Michigan? For Mac Help Desk jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Mac Help Desk jobs in Michigan look for? The top searched job categories for Mac Help Desk jobs in Michigan are:
What cities in Michigan are hiring for Mac Help Desk jobs? Cities in Michigan with the most Mac Help Desk job openings:
Mac Help Desk jobs near you
Infographic showing various Mac Help Desk job openings in Michigan as of July 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution.

Desk side Support

Artech Information System LLC

Ann Arbor, MI

$20 - $27.50/hr

Other

Re-posted 9 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desk side Support Representative Distributed Client Services
Location: ANN ARBOR,MI 48108
Duration: 1 Year (with possible extension)

  • Prior experience supporting Thomson Reuters customer strongly preferred.
  • Mac OS support in enterprise environment strongly preferred.
  • Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation
  • Experience working with multiple groups Excellent communication and interpersonal skills
Qualifications

share resume 

Additional Information

If you are interested, Please contact

Shubham 

973-295-4595

shubham.s(at)artechinfo.com

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

View All Artech Jobs

Apply