Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
IT Help Desk Technician
Kalamazoo, MI · On-site
IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to ...
IT Help Desk Technician
Kalamazoo, MI · On-site
IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to ...
IT Help Desk Technician
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
IT Help Desk Technician
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
IT Help Desk Technician
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI . In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Quick apply
IT Help Desk Technician
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI . In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
IT Help Desk Technician
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Quick apply
IT Help Desk Technician
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
IT Help Desk Technician
Wixom, MI · On-site
Overview IT Help Desk Technician The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and ...
IT Help Desk Technician
Wixom, MI · On-site
Overview IT Help Desk Technician The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and ...
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
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IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
Quick apply
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
IT Help Desk Technician
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage helpdesk systems, and support staff with hardware and software issues. Responsibilities : • ...
IT Help Desk Technician
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage helpdesk systems, and support staff with hardware and software issues. Responsibilities : • ...
IT Help Desk Technician
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.
IT Help Desk Technician
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.
IT Help Desk Intern
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology ... help desk, customer service, or technical support role - or equivalent hands-on experience.
This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology ... help desk, customer service, or technical support role - or equivalent hands-on experience.
This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology ... help desk, customer service, or technical support role - or equivalent hands-on experience.
This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology ... help desk, customer service, or technical support role - or equivalent hands-on experience.
IT Help Desk Technician
Wixom, MI · On-site
Escalate issues/tickets to upper level Help Desk * Provide support in person, over the phone, and using remote control helpdesk software. * Install, configure, deploy, and troubleshoot PC's. * Other ...
IT Help Desk Technician
Wixom, MI · On-site
Escalate issues/tickets to upper level Help Desk * Provide support in person, over the phone, and using remote control helpdesk software. * Install, configure, deploy, and troubleshoot PC's. * Other ...
IT- Help Desk Ticket Assistant
Grand Rapids, MI · On-site
$18 - $23/hr
Job Title: IT Help Desk Assistant Job Category: Coordinator Department: Business Services Location: Main Office - Grand Rapids Team: TB4 Reports to: Business Services Manager, Director of Operations ...
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IT- Help Desk Ticket Assistant
Grand Rapids, MI · On-site
$18 - $23/hr
Job Title: IT Help Desk Assistant Job Category: Coordinator Department: Business Services Location: Main Office - Grand Rapids Team: TB4 Reports to: Business Services Manager, Director of Operations ...
Entry Level It Help Desk information
See Michigan salary details
$11.10 - $12.78
2% of jobs
$12.78 - $14.46
6% of jobs
$14.46 - $16.13
12% of jobs
$16.60 is the 25th percentile. Wages below this are outliers.
$16.13 - $17.81
17% of jobs
The median wage is $19.15 / hr.
$17.81 - $19.49
16% of jobs
$19.49 - $21.16
16% of jobs
$22 is the 75th percentile. Wages above this are outliers.
$21.16 - $22.84
12% of jobs
$22.84 - $24.51
7% of jobs
$24.51 - $26.19
6% of jobs
$26.19 - $27.87
3% of jobs
$27.87 - $29.54
2% of jobs
$11
$20
$29
How much do entry level it help desk jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for entry level it help desk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.
What is an entry level IT help desk job?
Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.
What is the difference between Entry Level It Help Desk vs Help Desk Technician?
| Aspect | Entry Level It Help Desk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ (preferred) |
| Work Environment | Help desk support, remote or on-site, basic troubleshooting | Technical support, troubleshooting hardware/software issues |
| Employer Usage | IT departments, MSPs, corporate support | IT support teams, service providers, corporate environments |
Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.
Can you do an entry level IT help desk with no experience?
Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.
What skills and qualifications are needed for an entry level IT help desk professional?
To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.
How do I start an entry level IT help desk career?
To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.
What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?
Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Michigan? The most popular types of It Help Desk jobs in Michigan are:
What are popular job titles related to Entry Level It Help Desk jobs in Michigan? For Entry Level It Help Desk jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Michigan look for? The top searched job categories for Entry Level It Help Desk jobs in Michigan are:
What cities in Michigan are hiring for Entry Level It Help Desk jobs? Cities in Michigan with the most Entry Level It Help Desk job openings:
Full-time
Posted 23 days ago
Job description
Job description
Job Title: Contract IT Help Desk
Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided
required
- Associate degree or higher
- Help Desk Support (2+ years)
- Microsoft Windows (2+ years)
- Active Directory (1+ years)
- Citrix (1+ years)
- 2+ years of experience in ANY of the following:
- Microsoft Office
- Microsoft Azure
Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.
Key Responsibilities:
- Provide first-level technical support and troubleshooting for IT-related issues
- Respond to incoming calls, emails, and tickets in a timely and professional manner
- Identify, diagnose, and resolve technical problems for clients
- Escalate complex issues to the appropriate teams for further resolution
- Document all support activities and resolutions in our ticketing system
- Collaborate with team members to continuously improve processes and procedures
- Participate in on-call rotation for off-hours support as needed
- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients
Requirements:
- Associate degree or higher in a related field
- Minimum of 2 year of experience in help desk support
- Proficiency in Microsoft Windows operating systems
- Experience with Active Directory and Citrix
- Familiarity with Microsoft Office applications
- Available for off-hours support on a rotating basis
- Knowledge of Microsoft Azure is a plus
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong problem-solving and troubleshooting skills