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Entry Level It Help Desk Jobs in Michigan (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Holland, MI · On-site

$27.71 - $32.09/hr

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a ... Set up employee work areas by installing IT hardware, mounting monitors, and arranging cabling ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Help educate users on best practices for computer usage and security. Required Skills and ...

Ask IT consulting

Help Desk Technician

Allegan, MI · On-site

$17.50 - $23.75/hr

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Services include performing the duties of a Telephony ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Help educate users on best practices for computer usage and security. Required Skills and ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Help educate users on best practices for computer usage and security. Required Skills and ...

OHM Advisors

IT Service Desk Technician

Ann Arbor, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...

OHM Advisors

IT Service Desk Technician

Ann Arbor, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...

Zoller, Inc.

IT Helpdesk Level 1/2

Ann Arbor, MI · On-site

Currently ZOLLER Inc. is seeking a qualified IT Helpdesk Level 1/2 for our corporate headquarters in Ann Arbor, MI. IT Helpdesk Level 1/2 - Ann Arbor, MI Introduction: We are seeking a dedicated ...

Robert Half

Help Desk/Desktop Support Analyst

Taylor, MI · On-site

$60K - $65K/yr

... IT support roles. * Hands-on experience with Microsoft Windows environments, including Windows 10 support and troubleshooting. * Working knowledge of Active Directory for common user and account ...

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Entry Level It Help Desk information

See Michigan salary details

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How much do entry level it help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level it help desk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Michigan?

The most popular types of It Help Desk jobs in Michigan are:

What are popular job titles related to Entry Level It Help Desk jobs in Michigan?

For Entry Level It Help Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Michigan look for?

The top searched job categories for Entry Level It Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Entry Level It Help Desk jobs?

Cities in Michigan with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,971 per year, or $20.2 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Holland, MI • On-site

$27.71 - $32.09/hr

Temporary

Posted 24 days ago

Job description

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a manufacturing environment in Holland, Michigan. This Long-term Contract position focuses on preparing end-user equipment, supporting workstation readiness, and resolving common desktop issues so employees can work efficiently. The role is well suited to someone who enjoys hands-on technical work, organized asset handling, and responsive user support in a fast-paced setting.
Responsibilities:
• Prepare laptops for deployment by imaging or building devices and verifying that required company applications are installed and ready for use.
• Receive newly delivered hardware, organize equipment into inventory, and distribute assigned assets to employees as needed.
• Process returned devices by evaluating condition, identifying technical issues, cleaning equipment for redeployment, or coordinating disposal when items are no longer usable.
• Set up employee work areas by installing IT hardware, mounting monitors, and arranging cabling neatly to support a functional workspace.
• Provide front-line support for endpoint problems, including diagnosing and resolving issues related to Windows 10 and Microsoft Office applications.
• Track and update support activity through service desk tickets to maintain accurate records and timely resolution of requests.
• Assist with basic account and access-related tasks within Active Directory as part of end-user support activities.• Hands-on experience in help desk, desktop support, or a similar end-user support role.
• Working knowledge of Microsoft Windows 10 and general Microsoft Windows environments.
• Familiarity with Microsoft Office Suite troubleshooting and common desktop application support.
• Basic troubleshooting skills for laptops, monitors, peripherals, and other endpoint devices.
• Experience using ticketing or service desk systems to document and manage support requests.
• Understanding of Active Directory for routine support tasks such as user and device administration.
• Ability to handle hardware setup, asset coordination, and workspace equipment installation with attention to detail.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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