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Virtual Desk Jobs in Michigan (NOW HIRING)

TEKsystems

Service Desk Representative

Detroit, MI · On-site

$22/hr

Seeking Service Desk Representatives for a major healthcare client, supporting devices and technologies including but not limited to: desktops and laptops, virtual machines, tablets, desk phones ...

TEKsystems

Service Desk Representative

Detroit, MI · On-site +1

$22/hr

Support for these devices and technologies include but not limited to: desktops and laptops, virtual machines, tablets, desk phones, mobile phones, printers, wired and wireless networks, VPNs ...

dbi

Welcome Desk Receptionist

Novi, MI · On-site

$14 - $18.50/hr

The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Fidelity Investments

Active Trader Strategy Desk

Troy, MI · On-site

$79K - $153K/yr

Engage with customers via one-on-one appointments, lead virtual webinars, recorded sessions, and ... The Trading Strategy Desk team engages clients in deep trading strategy discussions that combine ...

New

Fidelity Investments

Active Trader Strategy Desk

Novi, MI · On-site

$79K - $153K/yr

Engage with customers via one-on-one appointments, lead virtual webinars, recorded sessions, and ... The Trading Strategy Desk team engages clients in deep trading strategy discussions that combine ...

New

EPIC Health System LLC

Medical Receptionist

Detroit, MI · On-site

$14.50 - $17.50/hr

Front Desk Operations * Perform all opening and closing tasks for the front desk and lobby ... Manually check in patients unable to use virtual systems, ensuring everyone feels supported.

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Virtual Desk information

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How much do virtual desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual desk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What are the most commonly searched types of Desk jobs in Michigan?

The most popular types of Desk jobs in Michigan are:

What are popular job titles related to Virtual Desk jobs in Michigan?

For Virtual Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Desk jobs in Michigan look for?

The top searched job categories for Virtual Desk jobs in Michigan are:

What cities in Michigan are hiring for Virtual Desk jobs?

Cities in Michigan with the most Virtual Desk job openings:

Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Michigan as of August 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $41,971 per year, or $20.2 per hour.

Senior Service Desk Analyst

Coretek Services

Farmington Hills, MI • On-site

$20.25 - $27.50/hr

Full-time

Posted 15 days ago

Job description

Coretek is searching for a highly motivated Senior Service Desk Analyst to join as a key member of our Service Desk Team. The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient operation of IT services, resolving escalated incidents, and improving Service Desk processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients.
Responsibilities
  • Provide more advanced Service Desk support for client IT incidents and requests, to include but not limited to:
    • M365 and O365 Administration
    • Resolve basic virtual client issues including virtual and physical endpoints - ie. Citrix
    • PC hardware and software errors and issues
    • Desktop or related client hardware peripherals
    • Microsoft Azure related incidents and requests
  • Research, resolve, and respond to complicated technical Incidents received via phone calls, emails, and submitted requests in a timely manner following Standard Operating Procedures
  • Act as an escalation point for technical problems from junior analysts
  • Accept and log external and internal client calls
  • First Call Resolution - Execute first attempt to resolve the client call on first call
  • Perform administration and support of virtual and physical endpoints and systems using available system tools
  • Escalate incidents and requests to the appropriate technical team for additional troubleshooting and resolution
  • Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement
  • Communicate, internally and externally, the status of the call directly with the client
  • Contribute to the Knowledge Base with updates to existing articles and generation of new articles
  • Assist with cross training of Service Desk team members as needed

Requirements
  • 3-4 years working at a Service Desk in a medium-to-large operational environment supporting multiple clients and systems
  • Advanced understanding of the following operating systems:
        1. Windows
        2. Mac
  • Proficient knowledge of Active Directory tools and processes
  • Basic knowledge of networking frameworks
  • Network+, A+, or Security+, required
  • MS900, AZ900, AI900/01 certifications are preferred
  • ITIL v4 Foundations certification preferred

Shift - Hours
7 a.m. - 7 p.m. - Alternating Weeks
  • Wednesday, Thursday, Friday
  • Wednesday, Thursday, Friday Saturday

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