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Desk Assistant Jobs in Michigan (NOW HIRING)

squiresgc1936

Customer Service Desk - Assistant

Garden, MI · On-site

$15.50 - $21.25/hr

Your primary responsibility will be to provide a professional support to the Customer Service Desk. Working closely with the Garden Centre Manager to help the department to succeed. Rota: Alternate ...

Method Products

Assistant Front Desk Manager

Detroit, MI · On-site

$16 - $20.25/hr

The ideal Assistant Front Desk Manager for this opportunity will match the ROOST style, be an "out of the box" thinker, exhibit great leadership skills, and have a passion for an entrepreneurial ...

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Desk Assistant information

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How much do desk assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for desk assistant in Michigan is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.10 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Michigan?

The most popular types of Desk jobs in Michigan are:

What are popular job titles related to Desk Assistant jobs in Michigan?

For Desk Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Michigan look for?

The top searched job categories for Desk Assistant jobs in Michigan are:

What cities in Michigan are hiring for Desk Assistant jobs?

Cities in Michigan with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,789 per year, or $18.2 per hour.

DOSO Front Desk Assistant

Detroit, MI • On-site

Wayne State University
Colleges, Universities, and Professional Schools • 5 - 10K employees

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

291st of 625 rated colleges and universities

People enjoy working here

Good employer

Recommended by parents

Learn more about Wayne State Universityexternal

Full-time

Posted 8 days ago

Job description

DOSO Front Desk Assistant
Wayne State University is searching for an experienced DOSO Front Desk Assistant at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
General Purpose:
Support the Dean of Students Office by managing front deskoperations, assisting students, faculty, and staff, and maintaining a welcomingand organized office environment. This role also includes overseeing theMakerspace, ensuring safety and positive interactions of guests and cleanlinessof the space. This position requires excellent customer service skills,attention to detail, and the ability to multitask in a fast-paced environment.
Specific Duties:
  • Greet and assist students, faculty, staff, and visitors both in person and over the phone in a courteous and professional manner.
  • Answer phone calls, take messages, and transfer calls to the appropriate staff members or departments.
  • Provide information and assistance to students regarding office services, campus resources, and university policies and procedures.
  • Process incoming and outgoing mail, packages, and deliveries.
  • Distribute packages to Registered Student Organizations (RSOs) upon delivery.
  • Maintain cleanliness and organization of the Dean of Students Office front desk area and lobby.
  • Assist with special projects and events as assigned by the Warrior Life Coordinator.
  • Handle ticket sales and the distribution of blue/green books and Scantrons.
  • Oversee the pick-up process for the Warrior Rewards program.
  • Maintain confidentiality of sensitive information in accordance with university policies.
  • Arrive to shifts on time in appropriate attire.
  • Maintain open communication with the Warrior Life Coordinator regarding work-related issues.
  • Make necessary arrangements to attend all mandatory training sessions.
  • Serve as a positive role model for other students by complying with and supporting University policies and procedures.
  • Act as a role model of inclusion by providing equitable treatment and customer service to all guests.
  • Possess strong communication, teamwork, and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Seek answers to questions that are not known through research materials or by asking professional staff members.
  • Proficiency in Microsoft Office Suite (Word, Excel, Teams, Teams Shifts, Outlook).

Unique duties:
Qualifications:
Education:
High school diploma or equivalent combination of education and/or experience required; previous relevant experience is desirable. Bachelor's degree preferred.
Preferred qualifications:
School/College/Division:
Generic Division
Primary department:
H9208
Employment type:
  • Temporary Employee
  • Job type: Full Time
  • Job category: Staff/Administrative
Funding/salary information:
  • Compensation type: Hourly Wage
  • Hourly rate:
  • Salary minimum:
  • Salary hire maximum:
Working conditions:
Normal working conditions.
Job openings:
  • Number of openings: 1
  • Reposted position: No
  • Reposted reason: None (New Requisition)
  • Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

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