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Wake Up Call Jobs in Michigan (NOW HIRING)

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Verify the status of all wake-up call requests and ensure they are properly handled. * Balance all cash receipts and work performed during the audit shift. Make deposits of cash. * Prepare the front ...

Front Desk Clerk

Petoskey, MI

$13.75 - $17/hr

Accept and record wake-up call requests. Monitor, send and distribute guest faxes. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, maintenance ...

Guest Service Representative

Romulus, MI · On-site

$13 - $16/hr

Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs ...

Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs ...

Guest Service Representative

Detroit, MI · On-site

$13.25 - $16.25/hr

Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs ...

Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs ...

Guest Services Representative

Wixom, MI · On-site

$16 - $16.50/hr

... guest wake-up requestsCash Handling & RecordsProcess credit card authorizations and cash transactionsMaintain accurate shift paperwork including call logs, cash logs, and Night Audit ...

Manage special requests, provide wake-up calls to all guests. * Greet all customers on phone and transfer call to appropriate department. * Perform housekeeping duties such as cleaning room suites.

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Wake Up Call information

What are some typical challenges faced by wake up call staff, and how can they be addressed?

Wake Up Call staff often face challenges such as managing high call volumes during peak periods and ensuring that every guest receives their call exactly on time. Maintaining accuracy in scheduling, avoiding missed calls, and handling requests with varying time zones can also be demanding. To address these challenges, staff use reliable scheduling tools, double-check call orders, and maintain strong communication with the front desk team. Adaptability and a proactive approach help create a smooth and positive experience for both guests and colleagues.

What are the key skills and qualifications needed to thrive in the wake up call position, and why are they important?

To succeed as a Wake Up Call staff member, you need excellent time management, clear communication skills, and reliability, often supported by experience in customer service or hospitality. Familiarity with hotel phone systems and scheduling software is commonly required, though formal certifications are not usually necessary. Exceptional attention to detail, professionalism, and a friendly phone manner set top performers apart. These skills are crucial to ensuring guests receive timely, accurate wake-up calls that enhance their overall experience and satisfaction.

What is a wake up call?

A Wake Up Call job involves contacting individuals at a scheduled time to wake them up, usually via phone. This service is commonly used by hotels, businesses, or individuals who need a reliable way to start their day on time. Responsibilities may include making multiple attempts to reach the person, confirming they are awake, and sometimes offering a polite greeting or reminder. Some positions may be automated, while others require a live caller.

What are the most commonly searched types of Wake Up Call jobs in Michigan? The most popular types of Wake Up Call jobs in Michigan are:
What job categories do people searching Wake Up Call jobs in Michigan look for? The top searched job categories for Wake Up Call jobs in Michigan are:
Infographic showing various Wake Up Call job openings in Michigan as of August 2026, with employment types broken down into 29% Full Time, 65% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution.

$14.25 - $19/hr

Part-time

Re-posted 26 days ago


Spark by Hilton rating

4.5

Company rating: 4.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

96th of 108 rated hotels


Job description

Night Auditor:
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports.
Job Responsibilities:
  1. Night Auditor shifts occur from 11pm-7am.
  2. Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
  3. Verify the status of all wake-up call requests and ensure they are properly handled.
  4. Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
  5. Prepare the front office for the 'A' shift and reset day's business.
  6. Act as a Guest Service representative and manager on duty during the nighttime hours.
  7. Act as PBX operator during the audit shift.
  8. Attend and actively participate in all front office meetings.
  9. Participate in all training and cross training programs.
  10. Take the initiative to greet guests in a friendly and warm manner.
  11. Other duties as assigned.

Job Skills:
  1. Understand and use math concepts in order to design a financial or economic system.
  2. Work math problems quickly and accurately.
  3. Understand and use computers and related equipment.
  4. Speak and write clearly to report financial information.

Job Qualifications:
Experience
None required.

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