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Hotel Receptionist Jobs in Michigan (NOW HIRING)

Method Products

Front Desk Concierge - Part Time

Detroit, MI · On-site

$14.25 - $18.25/hr

This is a blended position that includes responsibilities as both concierge and hotel receptionist. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect ...

Best Western Hotel

Hotel Front Desk Receptionist

Romulus, MI · On-site

$14.50 - $18.50/hr

Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they ...

Capital Area Opco LLC

Receptionist

Lansing, MI

$16 - $21/hr

Receptionist Facility: MediLodge of Capital Area We invite you to apply and be part of a team that ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

Wyoming Opco LLC

Receptionist

Wyoming, MI · On-site

$14 - $18.50/hr

Receptionist Facility: MediLodge of Wyoming We invite you to apply and be part of a team that truly ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

Milford Opco LLC

Receptionist

Milford, MI

$13.75 - $18.25/hr

Receptionist Facility: MediLodge of Milford We invite you to apply and be part of a team that truly ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

New

Holland Opco LLC

Receptionist

Holland, MI

$14.75 - $19.25/hr

Receptionist Facility: MediLodge of Holland Shifts Available : 1 Full-Time and 1 Part-Time (Every ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

Westwood Opco LLC

Part-Time Receptionist

Kalamazoo, MI

$15 - $19.75/hr

Receptionist - Part Time Facility: MediLodge of Westwood We invite you to apply and be part of a ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

New

Medilodge of Wyoming

Receptionist

Grandville, MI · On-site

$14 - $18.50/hr

Receptionist Facility: MediLodge of Wyoming We invite you to apply and be part of a team that truly ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

Medilodge

Receptionist

Grandville, MI · On-site

$14 - $18.50/hr

Receptionist Facility: MediLodge of Wyoming We invite you to apply and be part of a team that truly ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

Medilodge

Receptionist

Holland, MI · On-site

$14.75 - $19.25/hr

Receptionist Facility: MediLodge of Holland Shifts Available : 1 Full-Time and 1 Part-Time (Every ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

Prestige

Receptionist

Milford, MI · On-site

$13.75 - $18.25/hr

Receptionist Facility: MediLodge of Milford We invite you to apply and be part of a team that truly ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

New

Medilodge of Capital Area

Receptionist

Lansing, MI · On-site

$16 - $21/hr

Receptionist Facility: MediLodge of Capital Area We invite you to apply and be part of a team that ... Special projects and overflow work as needed. * Assist with travel arrangements and hotel ...

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Hotel Receptionist information

See Michigan salary details

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How much do hotel receptionist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for hotel receptionist in Michigan is $11.84, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $12.36 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.
More about Hotel Receptionist jobs

What are the most commonly searched types of Hotel Receptionist jobs in Michigan?

The most popular types of Hotel Receptionist jobs in Michigan are:

What are popular job titles related to Hotel Receptionist jobs in Michigan?

For Hotel Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Hotel Receptionist jobs in Michigan look for?

The top searched job categories for Hotel Receptionist jobs in Michigan are:

What cities in Michigan are hiring for Hotel Receptionist jobs?

Cities in Michigan with the most Hotel Receptionist job openings:

What are popular job titles related to Hotel Receptionist jobs in MI?

For Hotel Receptionist jobs in MI, the most frequently searched job titles are:

Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $24,624 per year, or $11.8 per hour.

Hotel Front Desk Receptionist

Skyline Hotel Detroit Airport, SureStay Collection by BW

Romulus, MI • On-site

$14.50 - $18.50/hr

Full-time

Re-posted 24 days ago

Job description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities:
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Qualifications:
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • High school diploma, GED, or equivalent

About Company

The Skyline Hotel Detroit Airport, SureStay Collection by BW offers 271 rooms and over 12,000 sq ft of event space.