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Hotel Receptionist Jobs (NOW HIRING)

Mittas at Mahwah

Hotel Receptionist

Mahwah, NJ · On-site

$17 - $18/hr

We are seeking a Hotel Receptionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and ...

Mittas at Mahwah

Hotel Receptionist

Mahwah, NJ · On-site

$17 - $18/hr

We are seeking a Hotel Receptionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and ...

Choice Hotels

Hotel Front Desk Receptionist

Emerson, GA

$13.25 - $17.25/hr

... hotel receptionist, or guest service specialist preferred • Must have graduated high school, received a GED or equivalent • Working knowledge of Microsoft Office and reservation management ...

Choice Hotels

Hotel Front Desk Receptionist

Dallas, TX

$15 - $19/hr

... hotel receptionist, or guest service specialist preferred • Has previous experience or working knowledge of Microsoft Office and reservation management systems • Must have graduated high school ...

Dolce by Wyndham

Hotel Front Desk Receptionist

Hollywood, FL · On-site

$13.75 - $17.75/hr

... agent, hotel receptionist, or guest service specialist preferred • Well-versed in taking telephone calls and handling stressful situations • Possesses strong customer service skills ...

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Hotel Receptionist information

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How much do hotel receptionist jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for hotel receptionist in the United States is $13.58, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $14.18 per hour, depending on experience, location, and employer.

What does a receptionist do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services and local attractions. They often use computer booking systems and must communicate effectively to ensure a positive guest experience.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What qualifications do you need to be a receptionist at a hotel?

To be a hotel receptionist, candidates typically need a high school diploma or equivalent. Strong communication, customer service skills, and proficiency with computer systems or booking software are also important qualifications for the role.

What are hotel receptionists?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

How much do receptionists make?

In North Carolina, hotel receptionists typically earn an average hourly wage of around $11 to $14, which translates to approximately $23,000 to $29,000 annually for full-time work. Wages can vary based on experience, location, and the specific hotel or establishment.

What are the key skills and qualifications needed to thrive as a Hotel Receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What Do Hotel Receptionists Do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000. Pay can vary based on experience, location, and the size of the hotel, and the role often requires strong customer service skills and familiarity with reservation systems.
More about Hotel Receptionist jobs
What cities are hiring for Hotel Receptionist jobs? Cities with the most Hotel Receptionist job openings:
What are the most commonly searched types of Hotel Receptionist jobs? The most popular types of Hotel Receptionist jobs are:
What states have the most Hotel Receptionist jobs? States with the most job openings for Hotel Receptionist jobs include:
What job categories do people searching Hotel Receptionist jobs look for? The top searched job categories for Hotel Receptionist jobs are:
What are popular job titles related to Hotel Receptionist jobs? For Hotel Receptionist jobs, the most frequently searched job titles are:
Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $28,252 per year, or $13.6 per hour.

Hotel Receptionist

Mittas at Mahwah

Mahwah, NJ • On-site

$17 - $18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

We are seeking a Hotel Receptionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

​Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

Company Description

About Us
At Hilton Doubletree, we pride ourselves on delivering world-class hospitality with warmth, professionalism, and efficiency. As part of the globally recognized Hilton brand, we are committed to offering exceptional guest experiences — every shift, every stay, every guest.