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Hotel Concierge Jobs (NOW HIRING)

LIVunLtd

Hotel Concierge

New York, NY · On-site

$55K - $70K/yr

A Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Hotel Concierge possesses an in-depth knowledge of local businesses ...

LIVunLtd

Hotel Concierge

New York, NY · On-site

$55K - $70K/yr

A Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Hotel Concierge possesses an in-depth knowledge of local businesses ...

All Guest Services

Hotel Concierge

Orlando, FL · On-site

$14 - $25/hr

The Hotel Concierge plays a pivotal role in enhancing the guest experience by providing exceptional service and personalized assistance. This position is responsible for anticipating guests' needs ...

Hyatt House

Hotel Concierge

King Of Prussia, PA · On-site

Concierge | LodgeWorks is actively hiring for a Hotel Concierge. Who we are LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our ...

Lodgeworks

Hotel Concierge

King Of Prussia, PA

Concierge | LodgeWorks is actively hiring for a Hotel Concierge. Who we are LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our ...

New

Turning Stone Enterprises

Hotel Concierge

Verona, NY · On-site

$18/hr

Job Requirements Starting Rate: $18.00 hourly Turning Stone Enterprises is looking for a Hotel Concierge that possesses excellent interpersonal and guest services skills. In this role, you will be ...

Jamul Casino

Hotel Concierge

Jamul, CA

The Hotel Concierge plays a key role in delivering exceptional guest experiences by providing personalized service, expert knowledge in property amenities and local offerings, and proactively ...

Jamul Casino

Hotel Concierge

Jamul, CA · On-site

The Hotel Concierge plays a key role in delivering exceptional guest experiences by providing personalized service, expert knowledge in property amenities and local offerings, and proactively ...

Four Seasons Hotels Limited

Hotel Concierge

Houston, TX · On-site

The Concierge responds to a wide variety of guest requests by accurately assessing the guest needs ... Resolves customer complaints; assists customers in all inquiries in connection with hotel services ...

Kalispel

Hotel Concierge

Airway Heights, WA · On-site

Minimum of two years hotel front office experience and/or one year concierge experience. * Experience in a four star/four diamond hotel preferred. Skills & Abilities * Must be computer literate with ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

Turning Stone Enterprises

Hotel Concierge

Verona, NY · On-site

$18/hr

Job Requirements Starting Rate: $18.00 hourly Turning Stone Enterprises is looking for a Hotel Concierge that possesses excellent interpersonal and guest services skills. In this role, you will be ...

Pier Sixty Six

Hotel Concierge

Fort Lauderdale, FL

... Concierge to join our Pier Sixty-Six Resort team! Responsibilities * Respond promptly and accurately to all customer inquiries regarding hotel services, hours of operation, key personnel, in-house ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

San Manuel Casino

Hotel Concierge

Highland, CA · On-site

Under the direction of the Supervisor Front Desk, the Concierge consistently elevates guest ... Designs and coordinates experiences pertaining to dining, hotel, entertainment, transportation, and ...

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Hotel Concierge information

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How much do hotel concierge jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hotel concierge in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Hotel Concierge vs Hotel Front Desk Agent?

AspectHotel ConciergeHotel Front Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsAll types of hotels, motels, inns
ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, reservations, guest inquiries

While both roles involve guest interaction, hotel concierges focus on personalized services and local guidance, often in luxury settings. Hotel front desk agents handle check-in/out and reservations across various hotel types. The roles overlap in customer service skills and hospitality experience, but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Hotel Concierge, and why are they important?

To thrive as a Hotel Concierge, you need excellent customer service skills, local knowledge, and often a background in hospitality or related training. Familiarity with reservation systems, point-of-sale software, and guest management tools is highly valuable. Outstanding communication, problem-solving abilities, and discretion help concierges exceed guest expectations and manage requests smoothly. These skills ensure guests receive personalized experiences, enhancing satisfaction and loyalty to the hotel.

What Does a Hotel Concierge Do?

A hotel concierge is ultimately responsible for ensuring that hotel guests have an excellent experience during their stay. This means making sure guests have everything they need in their rooms, making arrangements for transportation, and booking entertainment or making reservations in the city's finest restaurants and venues. As a hotel concierge, you work with a variety of people from around the country and the world. During the day, you may work in the lobby to guide guests with directions, requests, and recommendations. In the evening, the job may revolve around making reservations, booking entertainment, or coordinating transportation for guests.

What are some typical challenges a Hotel Concierge faces, and how can they effectively address them?

Hotel Concierges often encounter challenges such as managing multiple guest requests simultaneously, handling last-minute changes, and ensuring personalized service under time constraints. To address these, concierges rely on strong organizational skills, a deep knowledge of local resources, and excellent communication abilities. Building relationships with local vendors and maintaining a calm, solutions-oriented approach helps them provide exceptional service even during busy periods. Collaborating closely with front desk staff and housekeeping is also crucial for seamless guest experiences.

What are hotel concierges?

Hotel concierges are hospitality professionals who assist guests with a wide range of services during their stay, such as making dinner reservations, booking transportation, recommending local attractions, and handling special requests. They act as knowledgeable guides to help guests have a comfortable and enjoyable experience. Concierges often have extensive local knowledge and strong connections with local businesses, making them valuable resources for travelers.
More about Hotel Concierge jobs
What cities are hiring for Hotel Concierge jobs? Cities with the most Hotel Concierge job openings:
What states have the most Hotel Concierge jobs? States with the most job openings for Hotel Concierge jobs include:
What job categories do people searching Hotel Concierge jobs look for? The top searched job categories for Hotel Concierge jobs are:
What are popular job titles related to Hotel Concierge jobs? For Hotel Concierge jobs, the most frequently searched job titles are:
Hotel Concierge jobs near you
Infographic showing various Hotel Concierge job openings in the United States as of June 2026, with employment types broken down into 6% Locum Tenens, 3% As Needed, 67% Full Time, 15% Part Time, 2% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,185 per year, or $17.9 per hour.
Hotel Concierge

Hotel Concierge

LIVunLtd

New York, NY • On-site

$55K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

LIVunLtd partners with five star hotels and is looking to bring on a high end concierge to join our team to offer high end concierge services in a hotel setting. A Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Hotel Concierge possesses an in-depth knowledge of local businesses, entertainment venues and travel options. LIVunLtd's standards for our Hotel Concierge's are that this individual understands the value of excellence in customer service and can provide 5 star-level service to all guests at all times. Hotel experience is preferred. There are both part-time and full-time hours available.
ESSENTIAL RESPONSIBILITIES
  • Welcome guests upon entrance and confirm reservations.
  • Arrange premium tickets to in demand shows, sporting events and concerts.
  • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements, including but not limited to; events, excursions, transportation, dining etc.
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
  • Answer phone calls, make reservations, take and distribute messages or mail and redirect calls.
  • Respond to complaints and strategize to find an adequate solution.
  • Perform other additional duties and responsibilities specific to the location and upon the request of your manager.

SKILLS AND QUALIFICATIONS.
  • Qualified candidates must have 1-3 years of concierge experience.
  • In-depth knowledge of local businesses, entertainment venues and travel options.
  • Great instincts and excellent communications skills.
  • Genuine desire to provide amazing customer service.
  • Ability to speak foreign language(s) is a plus.

BENEFITS
As a Member of the LIVunLtd Team you can expect:
  • Growth opportunities
  • A fun, friendly, professional working environment
  • Competitive compensation within industry standards
  • Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance

COMPENSATION
The Hotel Concierge position with LIVunLtd pays $55,000-$70,000 per annum. Being the third party nature of LIVunLtd, salaries are dependent on the relevant experience and the location of the position.
LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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