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Spa Concierge Jobs (NOW HIRING)

Napa Spa

Spa Concierge

Napa, CA · On-site

$22 - $24/hr

Pay Range: $22.00 - $24.00 per hour Join Archer Hotel Napa as a Spa Concierge in a part-time role and help create a calm, welcoming, and elevated spa experience for every guest. This position ...

The Woodhouse Spa - Odessa

Spa Concierge

Odessa, TX · On-site

$14.25 - $17.50/hr

We are hiring for a full-time and part-time spa concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

Woodhouse Spa

Spa Concierge

Rogers, AR · On-site

$17/hr

Training & development We are hiring for Part Time Spa Concierge and at Woodhouse Rogers, we value our team members and strive for excellence with every guest experience. Share with us your unique ...

Lodgeworks

Spa Concierge

Napa, CA

$22 - $24/hr

Pay Range: $22.00 - $24.00 per hour Join Archer Hotel Napa as a Spa Concierge in a part-time role and help create a calm, welcoming, and elevated spa experience for every guest. This position ...

Mystic Marriott Hotel & Spa

Spa Concierge

Groton, CT · On-site

$18/hr

Spa Concierge Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Lead Spa Concierge - Spa Operations ...

Mystic Marriott Hotel & Spa

Spa Concierge

Groton, CT · On-site

$14 - $17.25/hr

Spa Concierge Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Lead Spa Concierge - Spa Operations ...

Bella Sante Day Spas

Spa Concierge

Lexington, MA · On-site

$15.75 - $19.50/hr

SPA CONCIERGE Bella Santé is seeking a polished and service-driven Spa Concierge to join our team. At Bella Santé, the front desk sets the tone for the entire guest experience. We are looking for ...

The Woodhouse Spa

Spa Concierge

Manchester, MO · On-site

$16 - $20/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

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Spa Concierge information

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How much do spa concierge jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for spa concierge in the United States is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What qualifications do I need to be a concierge?

To be a spa concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and strong communication abilities. Previous experience in hospitality or customer service is often preferred, and knowledge of the spa's services and local area can be beneficial.

What is the difference between Spa Concierge vs Spa Attendant?

AspectSpa ConciergeSpa Attendant
CredentialsCustomer service experience, possibly hospitality certificationsBasic knowledge of spa services, sometimes certifications
Work EnvironmentFront desk, reception area, guest interactionSpa treatment rooms, assisting therapists, maintaining cleanliness
Employer & Industry UsageLuxury spas, resorts, wellness centersSpas, hotels, resorts
Common Search & ComparisonCustomer service, guest experience, reservationsService support, cleanliness, spa maintenance

While both roles support the spa experience, a Spa Concierge primarily handles guest interactions, reservations, and providing information, focusing on customer service. A Spa Attendant assists with maintaining the spa environment, preparing treatment rooms, and supporting therapists. The roles often overlap but differ mainly in responsibilities and focus areas within the spa setting.

Is spa reception a stressful job?

Spa reception is generally considered a customer service role that can involve handling multiple clients and managing reservations, which may lead to periods of stress during busy times. However, the job often includes a calm environment and requires good communication skills, with stress levels varying based on workload and management. Proper training and organization can help reduce stress for spa receptionists.

What are the duties of a spa concierge?

A spa concierge is responsible for greeting guests, scheduling appointments, providing information about treatments and services, and ensuring a positive guest experience. They may also handle reservations, answer inquiries, and coordinate with staff to meet guest needs, often using booking software and maintaining a professional appearance. Strong communication and customer service skills are essential for this role.

What Is a Spa Concierge?

A spa concierge works in a hotel or day spa, offering services and performing similar day-to-day duties to that of a hotel concierge in terms of providing excellent customer service to guests. As a spa concierge, you work at the front desk answering phones, scheduling appointments, greeting each client, promoting spa services and products, and providing general information. You also lead guests to the locker room or appointment room, offer refreshments, organize towels, clean equipment, and coordinate special events like bachelorette parties. This job requires strong customer service and personal assistance skills. Career experience and a receptionist certification are helpful, but qualifications begin with a high school diploma.

How does a Spa Concierge typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

A Spa Concierge acts as a key liaison between guests and the spa team, working closely with massage therapists, estheticians, and management to coordinate appointments, address special requests, and resolve scheduling conflicts. They communicate guest preferences or concerns to therapists in advance and ensure timely updates on any changes. This collaborative approach helps create a smooth and personalized experience for each guest, reflecting well on the spa’s service standards.

What are Spa Concierges?

Spa Concierges are hospitality professionals who serve as the first point of contact for guests in a spa setting. They handle reservations, greet clients, provide information about spa services and treatments, and ensure a smooth and relaxing experience from arrival to departure. Spa Concierges also coordinate with therapists and other staff to accommodate special requests and maintain a welcoming atmosphere. Their role is essential in delivering excellent customer service and maintaining the overall efficiency of the spa.

What are the key skills and qualifications needed to thrive as a Spa Concierge, and why are they important?

To thrive as a Spa Concierge, strong customer service abilities, organizational skills, and experience in hospitality or a related field are essential. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, problem-solving skills, and a calm, welcoming demeanor help create a positive guest experience. These skills ensure efficient operations, client satisfaction, and a seamless flow between guests and spa staff.

Is being a concierge worth it?

Being a spa concierge can be a rewarding job for those who enjoy customer service and hospitality, often involving tasks like scheduling appointments and providing guest assistance. It typically requires strong communication skills and a professional appearance, with work hours that may include evenings and weekends. Compensation varies by location and experience but can offer opportunities for tips and advancement in the hospitality industry.
More about Spa Concierge jobs
What cities are hiring for Spa Concierge jobs? Cities with the most Spa Concierge job openings:
Who are the top companies hiring for Spa Concierge jobs? The top employers for Spa Concierge jobs are:
What states have the most Spa Concierge jobs? States with the most job openings for Spa Concierge jobs include:
Spa Concierge jobs near you
Infographic showing various Spa Concierge job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,520 per year, or $15.2 per hour.

Spa Concierge

Napa Spa

Napa, CA • On-site

$22 - $24/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Pay Range: $22.00 - $24.00 per hour
Join Archer Hotel Napa as a Spa Concierge in a part-time role and help create a calm, welcoming, and elevated spa experience for every guest. This position supports daily spa operations and ensures guests receive attentive, seamless service aligned with our luxury hospitality standards.
Open availability on weekends and holidays is required. Preferred qualifications include one year of experience in spa or luxury hospitality, with a strong ability to support a serene spa environment and deliver exceptional guest service.
A distinctive boutique hotel nestled in downtown Napa, Archer Hotel Napa offers guests an indulgent experience with 183 luxurious rooms and suites, many featuring private balconies. Our amenities include the vibrant Sky & Vine Rooftop Bar, Water Deck, Rooftop Spa, Fitness Studio, and over 22,000 sq. ft. of versatile indoor and outdoor event spaces. As a AAA Four Diamond, Forbes Travel Guide Recommended property, we pride ourselves on thoughtful touches and local discoveries, consistently earning top rankings on trusted review sites.
Spa Concierge| JOB DESCRIPTION
LodgeWorks is actively hiring for a Spa Concierge
Who We Are:
LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels - including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We're thrilled to be considered indusry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job Overview:
The Spa Concierge is responsible for assisting the Spa Manager and Spa Supervisor overseeing the day-to-day operations of the spa. This includes but is not limited to greeting and checking in guests, scheduling guests, working with Spa Providers, and ensuring spa cleanliness and orderliness. The Spa Concierge performs a daily account of scheduling accuracy.
Your Day-to Day:
  • Ability to read, write, and speak conversantly in English using correct pronunciation and grammar.
  • Assist the Spa Manager in overseeing and supervising the day-to-day operations of the spa and the spa staff, ensuring a smooth flow of business.
  • Work daily with the Spa Provider team to assist with treatment preparation as needed.
  • Open and close the spa daily following the opening and closing procedures.
  • Efficiently and accurately schedule spa services in Meevo to maximize the schedule. Add providers to the schedule as needed and directed.
  • Respond to emails and phone calls in a timely way following spa standards.
  • Be able to answer guest questions regarding the spa menu, promoting health and wellness benefits of each treatment.
  • Review future appointments and detect any problems with spa scheduling. Oversee that lunches and blocks are scheduled accurately.
  • Clean the locker rooms regularly after guests depart and strictly adhere to all sanitation, cleaning and disinfecting guidelines before, during and after each shift.
  • Maintain a professional image at all times with a clean outfit, groomed nails, and proper hygiene. Always demonstrate a positive attitude, excellent communication skills, and appropriate speech and behavior with guests, hotel staff, and co-workers.
  • Reconcile treatment and billing discrepancies which occur during each shift, ensuring that Meevo and Lightspeed revenue numbers match 100%.
  • Work with other departments in the hotel to ensure accurate information is provided regarding the spa, spa menu and availability of appointments. Communicate with the Front Desk Manager and Concierge on various guest issues as needed.
  • Follow-up with the Spa Manager on all comments, suggestions and/or issues that arise.
  • Attend all spa meetings and training sessions as scheduled.
  • Perform other duties as directed or assigned.

Who you are:
  • A team player with a heart for hospitality.
  • You bring 1-3 years of concierge or guest experience in a spa, wellness, or boutique hospitality setting.
  • You're naturally service-minded and take pride in creating thoughtful guest moments.
  • You're comfortable with technology and move easily between Microsoft Office and Google Workspace.
  • You have a confident, warm approach to retail support and guest recommendations.
  • You stay composed and adaptable in a fast-paced, ever-evolving environment.
  • You're highly organized, detail-oriented, and steady in how you manage priorities.
  • You're available for a flexible schedule, including evenings, weekends, and holidays.
  • You communicate with clarity, care, and awareness of both guests and team needs.

Benefits:
We are proud to offer competitive wages and the following benefits for full-time employees:
  • PTO
  • Hotel & Restaurant discounts available at select LodgeWorks properties
  • Health, vision + dental benefits
  • 401K plans with matching contributions
  • Paid holidays
  • Short Term - Long Term Disability (company sponsored)
  • Referral bonuses
  • Flexible Spending Accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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