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Spa Concierge Jobs (NOW HIRING)

The Woodhouse Day Spa - The Woodlands

Spa Concierge

Spring, TX · On-site

$12.75 - $15.75/hr

We are hiring for Full Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and ...

The Woodhouse Day Spa - Cleveland

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

Radiance Holdings

Spa Concierge

Littleton, CO · On-site

$18 - $20/hr

Spa Concierge About Woodhouse Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care and modern luxury. Offering signature massages, facials, body treatments, and ...

Woodhouse Spa

Spa Concierge

Rogers, AR · On-site

$17/hr

Training & development We are hiring for Part Time Spa Concierge and at Woodhouse Rogers, we value our team members and strive for excellence with every guest experience. Share with us your unique ...

The Woodhouse Spa - Oak Brook

Spa Concierge

Oak Brook, IL · On-site

$18/hr

As a Spa Concierge, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ...

New

Arch Amenities Group

Spa Concierge

Nashville, TN · On-site

$13.50 - $16.75/hr

Spa Concierge Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. R+R Wellness - one of the fastest growing and innovative spas in Downtown ...

Bella Sante Day Spas

Spa Concierge

Lexington, MA · On-site

$15.75 - $19.50/hr

SPA CONCIERGE Bella Santé is seeking a polished and service-driven Spa Concierge to join our team. At Bella Santé, the front desk sets the tone for the entire guest experience. We are looking for ...

Career Site

Spa Concierge

Nashville, TN

$13.50 - $16.75/hr

Spa Concierge Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. R+R Wellness - one of the fastest growing and innovative spas in Downtown ...

The Woodhouse Spa

Spa Concierge

Manchester, MO · On-site

$16 - $20/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

HHM Hotels

Spa Concierge

Philadelphia, PA

$19 - $24.70/hr

Spa Concierge Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Lead Spa Concierge - Spa Operations ...

Woodhouse Spas

Spa Concierge

Lexington, KY · On-site

$12.25 - $15/hr

We are hiring for Full-Time Spa Concierge ( 30+ hours are available ) and Part-Time Spa Concierge (20-30 hours per week). Please note, this position entails an in-depth training program and a 90 day ...

The Woodhouse Day Spa - Vintage

Spa Concierge

Houston, TX · On-site

$11.75 - $14.50/hr

Spa Concierge - The Woodhouse Spa, Vintage Park Responsibilities * Provide exceptional customer service and create a warm, welcoming guest experience. * Answer calls, schedule appointments, recommend ...

Woodhouse Spas

Spa Concierge

Centennial, CO · On-site

$14.50 - $17.75/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

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How much do spa concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for spa concierge in the United States is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What is a spa concierge?

A spa concierge works in a hotel or day spa, offering services and performing similar day-to-day duties to that of a hotel concierge in terms of providing excellent customer service to guests. As a spa concierge, you work at the front desk answering phones, scheduling appointments, greeting each client, promoting spa services and products, and providing general information. You also lead guests to the locker room or appointment room, offer refreshments, organize towels, clean equipment, and coordinate special events like bachelorette parties. This job requires strong customer service and personal assistance skills. Career experience and a receptionist certification are helpful, but qualifications begin with a high school diploma.

How does a spa concierge typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

A Spa Concierge acts as a key liaison between guests and the spa team, working closely with massage therapists, estheticians, and management to coordinate appointments, address special requests, and resolve scheduling conflicts. They communicate guest preferences or concerns to therapists in advance and ensure timely updates on any changes. This collaborative approach helps create a smooth and personalized experience for each guest, reflecting well on the spa’s service standards.

What are the key skills and qualifications needed to thrive as a spa concierge, and why are they important?

To thrive as a Spa Concierge, strong customer service abilities, organizational skills, and experience in hospitality or a related field are essential. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, problem-solving skills, and a calm, welcoming demeanor help create a positive guest experience. These skills ensure efficient operations, client satisfaction, and a seamless flow between guests and spa staff.

What is the difference between Spa Concierge vs Spa Attendant?

AspectSpa ConciergeSpa Attendant
CredentialsCustomer service experience, possibly hospitality certificationsBasic knowledge of spa services, sometimes certifications
Work EnvironmentFront desk, reception area, guest interactionSpa treatment rooms, assisting therapists, maintaining cleanliness
Employer & Industry UsageLuxury spas, resorts, wellness centersSpas, hotels, resorts
Common Search & ComparisonCustomer service, guest experience, reservationsService support, cleanliness, spa maintenance

While both roles support the spa experience, a Spa Concierge primarily handles guest interactions, reservations, and providing information, focusing on customer service. A Spa Attendant assists with maintaining the spa environment, preparing treatment rooms, and supporting therapists. The roles often overlap but differ mainly in responsibilities and focus areas within the spa setting.

Do spa concierges make good money?

Spa concierges typically earn an hourly wage or salary that varies by location and experience, with average annual earnings ranging from $25,000 to $45,000. Tips can also significantly increase total income, especially in high-end establishments. Strong customer service skills and knowledge of spa services can enhance earning potential.
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Spa Concierge jobs near you
Infographic showing various Spa Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 16% Part Time, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,520 per year, or $15.2 per hour.

Spa Concierge

Rancho Valencia Resort & Spa

Rancho Santa Fe, CA • On-site

$22/hr

Part-time

Re-posted 3 days ago

Job description

Job Type
Part-time
Description
Position Title: Spa Concierge
Location: Rancho Santa Fe
Department: Spa
FLSA Status: Non-Exempt
Reports To: Assistant Spa Manager, Spa Director
Revised Date: October 2019
SUMMARY
The Spa Concierge is responsible for the guest's over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.
ESSENTIAL FUNCTIONS
  1. Schedules spa services using Spa Soft booking software and follows all procedures as outlined in the Spa Concierge training manual.
  2. Explain and promote all spa and fitness facilities, services and activities in a positive manner
  3. Follow all resort procedures as dictated by Rancho Valencia Spa and Rancho Valencia Resort and Spa.
  4. Detect and prevent any problems with spa scheduling. Review following day's appointment schedule.
  5. Confirm spa services for following business day with confirmation calls and/or email confirmations.
  6. Consistently check and follow up with email inquiries on Spa Reservations email
  7. Complete online, phone, or walk-in retail purchase orders via UPS or Fed Ex.
  8. Must be able to demonstrate initiative and make decisions in the best interest of our guests and overall operation
  9. Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times
  10. Proactively working to increase revenues and booking Spa potentials by increasing room utilization and shift coverage to maximize revenues per room
  11. Daily walk-through of the spa to ensure a clean, organized, safe, and well-maintained facility, paying special attention to cleanliness, service delivery, and member interaction
  12. Reconcile treatments, billing discrepancies, gift card inquires and purchases accurately and timely which occur during shift
  13. Follow-up with Director of the Spa and/or the Spa Manager on all comments, concerns and suggestions made by Rancho Valencia guests, members and staff members.
  14. Able to address complaints and resolve guest problems in the absence of the Director of the Spa and/or the Spa Manager.
  15. Supports all aspects of retail including guest assistance, product education, suggestive up-selling, monthly inventory, receiving, pricing and display of merchandise as needed.
  16. Continually strives to improve the procedures at the spa reception desk.
  17. Maintains helpful, cooperative relationships with co-workers.
  18. Maintains standards of excellence in a professional image and service.
  19. Monitors all front desk supplies and equipment and advises appropriate personnel if stock is low.
  20. Attend all spa meetings and training sessions as scheduled
  21. Able to work holidays, weekends, mornings and evenings as needed.
  22. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements.
  23. Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives
  24. Performs other duties as directed, developed or assigned

Requirements
QUALIFICATIONS
  1. One to two years experience in a customer service-related field.
  2. High School Diploma or GED equivalent
  3. Intermediate level skills with Microsoft Office including Word and Excel.
  4. Excellent eye for detail, ability to multi-task and work in a fast-paced environment.
  5. Experience in retail preferred
  6. Able to work holidays, weekends, mornings and evenings as needed.
  7. Ability to communicate in English with vendors, guests and staff to their understanding

Essential :
  1. Maintain a professional appearance & demeanor
  2. Ability to maintain discretion and confidentiality of all guests and hotel information
  3. Good in math and able to process cash and bill for transactions.
  4. Able to make decisions and is solution oriented
  5. Strong client/guest service skills
  6. Excellent writing, speaking, and organizational skills
  7. Ability to remain calm under pressure.
  8. Ability to work as a team or work independently.

Desirable :
  1. Knowledge of Spa Soft
  2. Previous spa or hotel experience
  3. Previous experience in a 5-star environment

PHYSICAL DEMANDS
  1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
  2. Constant need to perform the following physical activities: grasping, turning, finger dexterity.
  3. Frequently needs to stand for long periods of time.
  4. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
  5. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.
  6. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

NOTE : A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor.
Salary Description
$22.00 /hour

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