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Spa Concierge Jobs in Ohio (NOW HIRING)

The Woodhouse Day Spa - Cleveland

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

Woodhouse Spas

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

Woodhouse Spas

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

We are hiring for Full Time and Part Time Spa Concierge. Located in Pinecrest at 300 Park Ave. Suite 164 in Orange Village. At The Woodhouse, we value our team members and strive for excellence with ...

Woodhouse Spas

Spa Concierge

Rocky River, OH · On-site

$15 - $17/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...

The Woodhouse Day Spa - Cleveland

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

The Woodhouse Day Spa in Orange Village is currently hiring Spa Concierge for both full-time and part-time positions! Immediate training is available. Is The Woodhouse Day Spa the right place for you?

The Woodhouse Day Spa - Cleveland

Spa Concierge

Copley, OH · On-site

$16 - $18/hr

Spa Concierge Classification: Full-Time * Familiarity with Book4Time software preferred. In this position, you will: * Be a steward of the Woodhouse brand and Woodhouse standards. * Offer customized ...

The Woodhouse Day Spa - Cleveland

Spa Concierge

Akron, OH · On-site

$16 - $18/hr

Spa Concierge Classification: Full-Time * Familiarity with Book4Time software preferred. In this position, you will: * Be a steward of the Woodhouse brand and Woodhouse standards. * Offer customized ...

Woodhouse Spas

Spa Concierge

Rocky River, OH · On-site

$15 - $18/hr

Join The Woodhouse Day Spa - Cleveland as a Spa Concierge, where you'll be the first point of contact for our guests, ensuring they receive an exceptional experience from the moment they arrive. We ...

Woodhouse Spas

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

Replies within 24 hours The Woodhouse Day Spa in Orange Village is currently hiring Spa Concierge for both full-time and part-time positions! Immediate training is available. Is The Woodhouse Day Spa ...

hillcrest

$15.50/hr

Concierge - Hillcrest Highlands of Gretna Location: Hillcrest Highlands of Gretna Address: 10890 S ... Complete spa end-of-day checklist responsibilities * Assist with trash removal, laundry, and light ...

Aveda Institutes

Guest Care Concierge

Columbus, OH · On-site

$14.75 - $19/hr

The Guest Care Concierge must exhibit certain characteristics and perform specific duties during ... Demonstrate a strong understanding that the salon/spa industry is "high touch", meaning that it ...

Aveda Institutes

Guest Care Concierge

Columbus, OH · On-site

$14.50 - $18.75/hr

The Guest Care Concierge must exhibit certain characteristics and perform specific duties during ... Demonstrate a strong understanding that the salon/spa industry is "high touch", meaning that it ...

Aveda Institutes

Guest Care Concierge

Columbus, OH

$14.75 - $19/hr

The Guest Care Concierge must exhibit certain characteristics and perform specific duties during ... Demonstrate a strong understanding that the salon/spa industry is "high touch", meaning that it ...

KW Property Management LLC

Concierge

Columbus, OH

$15 - $19.25/hr

Conduct all concierge services for the association as an ambassador with integrity and in a ... Review calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets ...

KW Property Management

Concierge

Columbus, OH

$15 - $19.25/hr

Conduct all concierge services for the association as an ambassador with integrity and in a ... Review calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets ...

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Spa Concierge information

See Ohio salary details

$7

$14

$19

How much do spa concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spa concierge in Ohio is $14.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $15.77 per hour, depending on experience, location, and employer.

What is a spa concierge?

A spa concierge works in a hotel or day spa, offering services and performing similar day-to-day duties to that of a hotel concierge in terms of providing excellent customer service to guests. As a spa concierge, you work at the front desk answering phones, scheduling appointments, greeting each client, promoting spa services and products, and providing general information. You also lead guests to the locker room or appointment room, offer refreshments, organize towels, clean equipment, and coordinate special events like bachelorette parties. This job requires strong customer service and personal assistance skills. Career experience and a receptionist certification are helpful, but qualifications begin with a high school diploma.

How does a spa concierge typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

A Spa Concierge acts as a key liaison between guests and the spa team, working closely with massage therapists, estheticians, and management to coordinate appointments, address special requests, and resolve scheduling conflicts. They communicate guest preferences or concerns to therapists in advance and ensure timely updates on any changes. This collaborative approach helps create a smooth and personalized experience for each guest, reflecting well on the spa’s service standards.

What are the key skills and qualifications needed to thrive as a spa concierge, and why are they important?

To thrive as a Spa Concierge, strong customer service abilities, organizational skills, and experience in hospitality or a related field are essential. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, problem-solving skills, and a calm, welcoming demeanor help create a positive guest experience. These skills ensure efficient operations, client satisfaction, and a seamless flow between guests and spa staff.

What is the difference between Spa Concierge vs Spa Attendant?

AspectSpa ConciergeSpa Attendant
CredentialsCustomer service experience, possibly hospitality certificationsBasic knowledge of spa services, sometimes certifications
Work EnvironmentFront desk, reception area, guest interactionSpa treatment rooms, assisting therapists, maintaining cleanliness
Employer & Industry UsageLuxury spas, resorts, wellness centersSpas, hotels, resorts
Common Search & ComparisonCustomer service, guest experience, reservationsService support, cleanliness, spa maintenance

While both roles support the spa experience, a Spa Concierge primarily handles guest interactions, reservations, and providing information, focusing on customer service. A Spa Attendant assists with maintaining the spa environment, preparing treatment rooms, and supporting therapists. The roles often overlap but differ mainly in responsibilities and focus areas within the spa setting.

Do spa concierges make good money?

Spa concierges typically earn an hourly wage or salary that varies by location and experience, with average annual earnings ranging from $25,000 to $45,000. Tips can also significantly increase total income, especially in high-end establishments. Strong customer service skills and knowledge of spa services can enhance earning potential.
More about Spa Concierge jobs

What cities in Ohio are hiring for Spa Concierge jobs?

Cities in Ohio with the most Spa Concierge job openings:

Spa Concierge jobs near you
Infographic showing various Spa Concierge job openings in Ohio as of August 2026, with employment types broken down into 60% Full Time, 30% Part Time, and 10% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $29,966 per year, or $14.4 per hour.

Spa Concierge

The Woodhouse Day Spa - Cleveland

Cleveland, OH • On-site

$13.50 - $16.75/hr

Full-time

PTO

Re-posted 27 days ago

Job description

Want to work at America’s BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?

Come join The Woodhouse Day Spa who has once again been voted America's Favorite Day Spa for 2019!  We have also been awarded America's Favorite Multi-location Day Spa for 2019 by American Spa Magazine's Professional Choice Awards. 

We are hiring for Full Time and Part Time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous Spa Concierge:

  • Provides personal attention from the time the guest walks though the door
  • Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
  • Answers the phone with a smile each and every time
  • Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
  • Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
  • Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Woodhouse Perks include:

  • Competitive Pay and Incentive programs
  • Paid vacations for full time employees
  • Generous discounts and opportunities to enjoy services and products
  • “The Woodhouse Way” paid training program
  • Working in a new state of the art facility

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.