ZipRecruiter

Log In

1

Spa Concierge Jobs in Hawaii (NOW HIRING)

prh

Spa Concierge (Full Time)

Kamuela, HI · On-site

$15.25 - $18.75/hr

The Spa Concierge is responsible for delivering exceptional, courteous, and efficient guest service from arrival through departure. This role manages spa check-in and checkout procedures, assists ...

Pacific Hospitality Group

Spa - Spa Concierge

Koloa, HI · On-site

$20.50/hr

Utilize spa computers with skill and proficiency. * Maintain a Spa Desk Bank. * Answer the phone promptly and use the guest's name throughout the phone conversation. * Actively promote the spa ...

One Spa World

Front Desk Concierge Mandara Spa

Honolulu, HI · On-site

$13.75 - $17/hr

MANDARA SPA Our journey began on the spiritual island of Bali, where we discovered a true reverence ... The Concierge is responsible for participating and monitoring front of house to ensure that all ...

OneSpaWorld

Front Desk Concierge Mandara Spa

Honolulu, HI · On-site

$13.75 - $17/hr

MANDARA SPA Our journey began on the spiritual island of Bali, where we discovered a true reverence ... The Concierge is responsible for participating and monitoring front of house to ensure that all ...

SPA BY THE SEA at 96707

Day Spa Receptionist

Kapolei, HI · On-site

$18 - $25/hr

As the receptionist/concierge for a day spa, you will be the first point of contact for our guests. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and ...

Auberge Collection

Concierge Manager

Kamuela, HI · On-site

$78K - $83K/yr

... signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for ... Join our team as Concierge Manager and become one of the authors of our story. As part of the ...

Auberge Collection

Concierge Manager

Kamuela, HI · On-site

$78K - $83K/yr

... signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for ... Join our team as Concierge Manager and become one of the authors of our story. As part of the ...

Mauna Lani

Concierge Manager

Kamuela, HI

... signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for ... Join our team as Concierge Manager and become one of the authors of our story. As part of the ...

Auberge Collection

Club Concierge

Kamuela, HI · On-site

$28.98/hr

... signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for ... Serve as the primary point of contact in the Club Lounge, providing concierge support and managing ...

Auberge Collection

Club Concierge

Kamuela, HI · On-site

$28.98/hr

... signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for ... Serve as the primary point of contact in the Club Lounge, providing concierge support and managing ...

Mauna Lani

Club Concierge

Kamuela, HI

... signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for ... Serve as the primary point of contact in the Club Lounge, providing concierge support and managing ...

next page

Showing results 1-20

All JobsSpa Concierge JobsSpa Concierge Jobs in Hawaii

Spa Concierge information

See Hawaii salary details

$8

$15

$20

How much do spa concierge jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for spa concierge in Hawaii is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.21 per hour, depending on experience, location, and employer.

What is a spa concierge?

A spa concierge works in a hotel or day spa, offering services and performing similar day-to-day duties to that of a hotel concierge in terms of providing excellent customer service to guests. As a spa concierge, you work at the front desk answering phones, scheduling appointments, greeting each client, promoting spa services and products, and providing general information. You also lead guests to the locker room or appointment room, offer refreshments, organize towels, clean equipment, and coordinate special events like bachelorette parties. This job requires strong customer service and personal assistance skills. Career experience and a receptionist certification are helpful, but qualifications begin with a high school diploma.

How does a spa concierge typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

A Spa Concierge acts as a key liaison between guests and the spa team, working closely with massage therapists, estheticians, and management to coordinate appointments, address special requests, and resolve scheduling conflicts. They communicate guest preferences or concerns to therapists in advance and ensure timely updates on any changes. This collaborative approach helps create a smooth and personalized experience for each guest, reflecting well on the spa’s service standards.

What are the key skills and qualifications needed to thrive as a spa concierge, and why are they important?

To thrive as a Spa Concierge, strong customer service abilities, organizational skills, and experience in hospitality or a related field are essential. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, problem-solving skills, and a calm, welcoming demeanor help create a positive guest experience. These skills ensure efficient operations, client satisfaction, and a seamless flow between guests and spa staff.

What is the difference between Spa Concierge vs Spa Attendant?

AspectSpa ConciergeSpa Attendant
CredentialsCustomer service experience, possibly hospitality certificationsBasic knowledge of spa services, sometimes certifications
Work EnvironmentFront desk, reception area, guest interactionSpa treatment rooms, assisting therapists, maintaining cleanliness
Employer & Industry UsageLuxury spas, resorts, wellness centersSpas, hotels, resorts
Common Search & ComparisonCustomer service, guest experience, reservationsService support, cleanliness, spa maintenance

While both roles support the spa experience, a Spa Concierge primarily handles guest interactions, reservations, and providing information, focusing on customer service. A Spa Attendant assists with maintaining the spa environment, preparing treatment rooms, and supporting therapists. The roles often overlap but differ mainly in responsibilities and focus areas within the spa setting.

Do spa concierges make good money?

Spa concierges typically earn an hourly wage or salary that varies by location and experience, with average annual earnings ranging from $25,000 to $45,000. Tips can also significantly increase total income, especially in high-end establishments. Strong customer service skills and knowledge of spa services can enhance earning potential.
More about Spa Concierge jobs

What cities in Hawaii are hiring for Spa Concierge jobs?

Cities in Hawaii with the most Spa Concierge job openings:

Spa Concierge jobs near you
Infographic showing various Spa Concierge job openings in Hawaii as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,748 per year, or $15.7 per hour.

Spa Concierge (Full Time)

prh

Kamuela, HI • On-site

$15.25 - $18.75/hr

Full-time

Posted 5 days ago

Job description

Division:  Management & Non-Union (MAN010)

Band 1

Spa Concierge


Primary Responsibilities: 

The Spa Concierge is responsible for delivering exceptional, courteous, and efficient guest service from arrival through departure. This role manages spa check-in and checkout procedures, assists with reservations, promotes spa services and retail products, and maintains the cleanliness and organization of spa, locker room and relaxation facilities.

Essential Duties:

  • Greet all guests with warmth and Aloha, creating a welcoming, professional, and secure environment.
  • Provide accurate information on spa services, treatments, and retail products; recommend and upsell offerings based on guest needs and preferences.
  • Manage spa reservations and requests, changes, and cancellations via phone, email, and in person.
  • Complete all opening and closing procedures in accordance with established checklists.
  • Support daily spa operations across all functional areas.
  • Process billing, payments, and retail transactions accurately.
  • Maintain thorough knowledge of hotel facilities, services, and hours of operation.
  • Check in spa guests, issue lockers, and provide detailed tours of locker room and spa facilities.
  • Stay engaged with guests and ensure they are where they need to be in time for their services.
  • Maintain exceptional cleanliness, organization, and presentation of the spa desk, relaxation areas, locker rooms, restrooms, showers, and spa facilities.
  • Ensure all spa areas are fully stocked with guest amenities and supplies at all times.
  • Report any damaged, malfunctioning, or hazardous equipment to Spa Leadership immediately.
  • Enforce spa rules, policies, and procedures with tact, professionalism, and discretion.
  • Take ownership of guest concerns and complaints, demonstrating initiative to resolve issues promptly and effectively.
  • Participate in training sessions, departmental communications, planning meetings, and associate engagement activities.
  • Support associate and community relations initiatives as needed
  • Perform other related duties as assigned or required.

Other Duties:

  • Strong guest-service orientation with excellent interpersonal and communication skills.
  • Ability to remain calm, professional, and courteous in fast-paced or challenging situations.
  • Outgoing, energetic, and enthusiastic with a positive attitude.
  • Detail-oriented, organized, and self-motivated.
  • Ability to prioritize tasks and work independently without direct supervision.
  • Strong problem-solving and decision-making skills with a guest-first mindset.
  • Proficient in basic math, including percentages and fractions.
  • Skilled in POS systems, inventory management software, and computerized spreadsheets.
  • Ability to read, interpret, and prepare operational documents, reservation reports, and safety procedures.
  • Ability to maintain confidentiality and discretion regarding guest and spa information.
  • Comfortable working collaboratively with cross-functional teams and departments.

Working Conditions:

  • Primarily an indoor work environment with extended periods of standing and walking.
  • Occasional outdoor exposure to hot, humid, or windy conditions.
  • Ability to lift up to 30 pounds.

Work Hours:

  • Must be able to work shifts and days determined by the Manager.
  • Must be able to work more than 40 hours per week, when needed.
  • Non-exempt position requiring flexibility to work weekends, holidays, evenings, and variable schedules based on business needs

Equipment Use:

  • Skilled in POS systems, inventory management software, and computerized spreadsheets.

Mental and Physical Demands:

  • Ability to lift up to 30 pounds

Communication Demands:

  • Ability to read, interpret, and prepare operational documents, reservation reports, and safety procedures.

Minimum Qualification:

  • High school diploma or equivalent combination of education and relevant experience.
  • Must obtain CPR/AED and First Aid certification within 60 days of hire.
  • Previous experience in hospitality, spa or wellness, customer service, sales, guest relations, or administrative support preferred.

Apply