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Concierge Supervisor Jobs (NOW HIRING)

Timbers Kiawah

Concierge Supervisor

Kiawah Island, SC

$22 - $25/hr

Timbers Kiawah is seeking a highly motivated individual to take on the role of the Concierge Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively ...

Timbers Kiawah

Concierge Supervisor

Kiawah Island, SC · On-site

$22/hr

Timbers Kiawah is seeking a highly motivated individual to take on the role of the Concierge Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively ...

Caruso

Concierge Supervisor

Palisades, TX

$23 - $26/hr

The Concierge Supervisor is a guest-facing position who leads a team of Concierge Ambassadors to deliver a white glove, five-star experience for our valued residents and guests. This role is ...

Caruso

Concierge Supervisor

Glendale, CA

$23 - $26/hr

The Concierge Supervisor, Americana at Brand, plays a pivotal role in overseeing the Concierge team, ensuring the delivery of exceptional service, and maintaining a seamless experience for residents ...

Timbers Resorts

Concierge Supervisor

Kiawah Island, SC · On-site

$22 - $25/hr

Timbers Kiawah is seeking a highly motivated individual to take on the role of the Concierge Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively ...

Northeast Security

Concierge Supervisor

Boston, MA

$24/hr

Concierge Supervisor Northeast security is seeking vehicle and foot patrol Security Officers and Supervisors for Boston and surrounding areas. Pay Rate: Positions range from $24 Recruiters will call ...

Northeast Security, Inc.

Concierge Supervisor

Boston, MA · On-site

$24 - $26/hr

Security Officer and Supervisor Responsibilities include but are not limited to : * Must keep a professional appearance. * Must remain on post at all times. * Monitoring security Concierge personnel ...

Hebrew SeniorLife

Senior Supervisor, Concierge

Canton, MA · On-site

$50K - $71K/yr

By overseeing the concierge team, the Senior Concierge Supervisor guarantees that all initial inquiries and requests are handled efficiently, providing every resident, family member, staff member ...

Four Seasons

Concierge Supervisor

Miami Beach, FL

About the role Concierge Supervisor will respond to a variety of requests in a timely and efficient manner by accurately assessing the guest needs and requests and then adding personal ...

Hebrew SeniorLife

Senior Supervisor, Concierge

Canton, MA · On-site

$50K - $71K/yr

By overseeing the concierge team, the Senior Concierge Supervisor guarantees that all initial inquiries and requests are handled efficiently, providing every resident, family member, staff member ...

Equum Medical

Senior Supervisor, Concierge

Canton, MA

$50K - $71K/yr

By overseeing the concierge team, the Senior Concierge Supervisor guarantees that all initial inquiries and requests are handled efficiently, providing every resident, family member, staff member ...

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How much do concierge supervisor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for concierge supervisor in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What are the main challenges a Concierge Supervisor faces when managing a team in a busy hotel environment?

A Concierge Supervisor often encounters challenges such as coordinating schedules to ensure adequate coverage during peak hours, maintaining high service standards under pressure, and effectively resolving guest concerns or escalations. Additionally, balancing administrative duties with hands-on team support can be demanding, especially during high-occupancy periods. Successful supervisors excel at communication, delegation, and fostering a positive team culture to deliver exceptional guest experiences.

What are the key skills and qualifications needed to thrive as a Concierge Supervisor, and why are they important?

To thrive as a Concierge Supervisor, you need strong hospitality experience, leadership skills, and a solid understanding of customer service principles, often supported by a background in hotel or guest services management. Familiarity with property management systems (PMS), booking software, and sometimes certifications in hospitality management are typical requirements. Exceptional communication, problem-solving, and team coordination abilities set top candidates apart in this role. These skills and qualities are crucial for ensuring seamless guest experiences, efficient team performance, and maintaining high service standards.

What is the difference between Concierge Supervisor vs Front Desk Supervisor?

Concierge SupervisorFront Desk Supervisor
Focuses on guest services, personalized assistance, and concierge tasksOversees front desk operations, check-in/out processes, and administrative duties
Requires customer service skills, hospitality knowledge, and sometimes certifications in guest servicesRequires customer service skills, administrative experience, and hospitality industry familiarity
Works primarily in hotels, resorts, or luxury establishmentsWorks in hotels, office buildings, or similar environments

Both roles involve guest or customer interaction and require strong customer service skills. The Concierge Supervisor emphasizes personalized guest services and concierge duties, while the Front Desk Supervisor manages front desk operations and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is a Concierge Supervisor?

A Concierge Supervisor is a hospitality professional responsible for overseeing the daily operations of the concierge team in a hotel or residential building. They ensure that guests receive exceptional service, assist with guest requests, and manage staff schedules and training. The Concierge Supervisor also handles guest complaints, coordinates with other departments, and maintains knowledge of local attractions and services to provide recommendations. Their primary goal is to ensure a seamless and enjoyable guest experience.
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Concierge Supervisor jobs near you
Infographic showing various Concierge Supervisor job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 1% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.

Concierge Supervisor

Hotel Terra & Teton Mountain Lodge, by Noble House

Teton Village, WY • On-site

Full-time

Medical, Retirement

Posted 29 days ago

Job description

Job Type
Full-time
Description
Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team!
The Job
The Concierge Supervisor position handles supervision of the Concierge Staff under the Front Office Manager and will also be responsible for maintaining correspondence with local vendors. In addition, as Lead Concierge, the Candidate will provide training, create literature, and handle day to day activities of the Concierge Desk by communicating and arranging third party activities, transportation, and dining requests, among other duties.
The Offer
In return we offer our new Concierge Supervisor:
  • Competitive Medical Benefits Package and 401(k)
  • Competitive Wages and Flexible Schedules
  • Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
  • Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
  • Discounts on Noble House Hotels & Resorts Room Rates
  • Discounts on Ski Passes
  • Shared Transferable Ski Pass
  • Onsite Ski-in, Ski-out, and Ski Storage

Requirements
Requirements
To be successful as our new Concierge Supervisor you:
  • Extensive knowledge of local businesses, area attractions, and community events.
  • Are eager to learn and take pride in your work.
  • Are reliable, have a flexible mind-set and like to smile.
  • Have prior administrative experience.

Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.
Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!
Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.

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