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Concierge Supervisor Jobs (NOW HIRING)

Northeast Security, Inc.

Concierge Supervisor

Boston, MA · On-site

$24 - $26/hr

Security Officer and Supervisor Responsibilities include but are not limited to : * Must keep a professional appearance. * Must remain on post at all times. * Monitoring security Concierge personnel ...

Northeast Security

Concierge Supervisor

Boston, MA

$24/hr

Concierge Supervisor Northeast security is seeking vehicle and foot patrol Security Officers and Supervisors for Boston and surrounding areas. Pay Rate: Positions range from $24 Recruiters will call ...

Butcher & Bull

M- Club Concierge Attendant

Winston Salem, NC · On-site

$13.25 - $17.25/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

Marriott Winston - Salem

Concierge Attendant

Winston Salem, NC · On-site

$13.25 - $17.25/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

Hilton Knoxville

Concierge Attendant

Knoxville, TN · On-site

$14.75 - $19/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

Hilton Knoxville

Concierge Attendant

Knoxville, TN · On-site

$14.75 - $19/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

Marriott Winston - Salem

Concierge Attendant

Winston Salem, NC · On-site

$13.25 - $17.25/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

Hilton Knoxville

Concierge Attendant

Knoxville, TN · On-site

$14.75 - $19/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

Marriott Winston

Concierge Attendant

Winston Salem, NC · On-site

$13.25 - $17.25/hr

You will report to the Concierge Supervisor or Front Office Manager. * A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry, such as concierge ...

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Concierge Supervisor information

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$14

$23

$37

How much do concierge supervisor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for concierge supervisor in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What qualifications do I need to be a concierge supervisor?

To become a concierge supervisor, candidates typically need previous experience in customer service or hospitality, strong communication and organizational skills, and a good understanding of the local area and services. A high school diploma or equivalent is usually required, and some employers may prefer or require additional certifications in hospitality or management. Leadership abilities and proficiency with reservation or management software are also beneficial.

What are the main challenges a concierge supervisor faces when managing a team in a busy hotel environment?

A Concierge Supervisor often encounters challenges such as coordinating schedules to ensure adequate coverage during peak hours, maintaining high service standards under pressure, and effectively resolving guest concerns or escalations. Additionally, balancing administrative duties with hands-on team support can be demanding, especially during high-occupancy periods. Successful supervisors excel at communication, delegation, and fostering a positive team culture to deliver exceptional guest experiences.

What are the key skills and qualifications needed to thrive as a concierge supervisor, and why are they important?

To thrive as a Concierge Supervisor, you need strong hospitality experience, leadership skills, and a solid understanding of customer service principles, often supported by a background in hotel or guest services management. Familiarity with property management systems (PMS), booking software, and sometimes certifications in hospitality management are typical requirements. Exceptional communication, problem-solving, and team coordination abilities set top candidates apart in this role. These skills and qualities are crucial for ensuring seamless guest experiences, efficient team performance, and maintaining high service standards.

Is a concierge supervisor an entry level job?

A concierge supervisor is typically not an entry-level position; it usually requires prior experience in customer service or hospitality, along with supervisory skills. Candidates often need several years of relevant work experience and sometimes relevant certifications to qualify for this role.

What is the difference between Concierge Supervisor vs Front Desk Supervisor?

Concierge SupervisorFront Desk Supervisor
Focuses on guest services, personalized assistance, and concierge tasksOversees front desk operations, check-in/out processes, and administrative duties
Requires customer service skills, hospitality knowledge, and sometimes certifications in guest servicesRequires customer service skills, administrative experience, and hospitality industry familiarity
Works primarily in hotels, resorts, or luxury establishmentsWorks in hotels, office buildings, or similar environments

Both roles involve guest or customer interaction and require strong customer service skills. The Concierge Supervisor emphasizes personalized guest services and concierge duties, while the Front Desk Supervisor manages front desk operations and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is a concierge supervisor?

A Concierge Supervisor is a hospitality professional responsible for overseeing the daily operations of the concierge team in a hotel or residential building. They ensure that guests receive exceptional service, assist with guest requests, and manage staff schedules and training. The Concierge Supervisor also handles guest complaints, coordinates with other departments, and maintains knowledge of local attractions and services to provide recommendations. Their primary goal is to ensure a seamless and enjoyable guest experience.
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Concierge Supervisor jobs near you
Infographic showing various Concierge Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.

Concierge Supervisor

Northeast Security, Inc.

Boston, MA • On-site

$24 - $26/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Northeast Security Inc. rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

33rd of 116 rated security

Job description

Overview
Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.
Job Details
Northeast security is seeking vehicle and foot patrol Security Officers and Supervisors for Boston and surrounding areas.
Pay Rate: Positions range from $24
Recruiters will call to discuss preference upon applying.
Security Officer and Supervisor Responsibilities include but are not limited to:
  • Must keep a professional appearance.
  • Must remain on post at all times.
  • Monitoring security Concierge personnel to ensure guest services are satisfactory
  • Provide general admin support and respond to inquiries and anticipate customers needs.
  • Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
  • Review and approve all reports, duty logs, etc. submitted by security personnel.
  • Ensure timely notification of all serious incidents.
  • Basic computer knowledge
  • Maintain effective communications with all assigned security personnel.
  • Deliver a memorable and pleasant experience to all customers/vendors.
  • Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
  • Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
  • Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Assume other duties as required by either Client or Northeast Security, Inc
Security Officer and Supervisor Skills:
  • Excellent customer service skills and service delivery orientation
  • Answering phone calls
  • Monitoring security Concierge personnel to ensure guest services are satisfactory
  • Client Management Skills
  • Strong Leadership skills
  • Knowledge of supervisory practices, procedures, and security operations
  • Ability to provide positive direction and motivate performance.
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Ability to show responsibility and friendliness towards clients and residents.
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Must be knowledgeable of all company policies and procedures.
  • Maintain effective relationships with all levels of the company and client organizations

Security Officer and Supervisor Requirements:
  • Customer Service or military experience.
  • Receptionist or guest service experience required.
  • two to three years of Previous security Concierge and reception experience, or related field/education.
  • Neat and professional appearance
  • Dependable means of transportation

IND123
Education Requirements
  • High School Diploma

Additional Information / Benefits
  • 401K/403b Plan
  • Dental Insurance
  • Paid Vacation
  • Paid Sick Days
  • Vision Insurance
  • Medical Insurance
  • Life Insurance

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