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Lead Concierge Jobs (NOW HIRING)

Lead Concierge

Palm Beach, FL · On-site

$17 - $20/hr

The Lead Concierge is responsible for delivering an elevated, hospitality-driven experience for all residents, guests, and vendors while supporting daily front-of-house operations. This role serves ...

Lead Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis of Ballard is looking for a Lead Concierge to provide exceptional ...

Lead Concierge

Seattle, WA · On-site

$24/hr

Overview Lead Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis of Ballard is looking for a Lead Concierge to provide ...

Lead Concierge

Tampa, FL · On-site

$25/hr

POSITION OVERVIEW The Lead Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Lead Concierge will engage with residents ...

Lead Concierge

Seattle, WA · On-site

$23 - $24/hr

Overview Lead Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis of Ballard is looking for a Lead Concierge to provide ...

Lead Concierge

Tampa, FL · On-site

AU$25/hr

POSITION OVERVIEW The Lead Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Lead Concierge will engage with residents ...

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

The Lead Concierge is the first impression of the community and will provide superior customer service to our residents. Each day will be unique, requiring an ability to prioritize, multi-task, think ...

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Lead Concierge

Los Angeles, CA · On-site

$19 - $20/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Lead Concierge

Redmond, WA · On-site

$25 - $26/hr

Overview Lead Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis of Redmond is looking for a Concierge to provide exceptional ...

Lead Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis of Redmond is looking for a Concierge to provide exceptional customer ...

Lead Concierge

Redmond, WA · On-site

$26/hr

Overview Lead Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis of Redmond is looking for a Concierge to provide exceptional ...

Lead Concierge

Tulsa, OK · On-site

$13.25 - $17.25/hr

... lead will step in and cover the vacant shift. • Cover both IL & HC concierge lunch and breaks M-F. Security will assist in weekend coverage for lunch and breaks when the lead is not working. • ...

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Lead Concierge information

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$18

$25

How much do lead concierge jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for lead concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually include high-level executive roles such as CEOs, investment bankers, and hedge fund managers, often supplemented by bonuses, stock options, or profit sharing. Certain entrepreneurs, real estate developers, and top-tier professional athletes or entertainers also reach this income level, typically requiring specialized skills, extensive experience, and significant responsibility.

What are Lead Concierges?

Lead Concierges are hospitality professionals responsible for overseeing concierge services in hotels, luxury residences, or high-end offices. They manage a team of concierges, coordinate guest services, and ensure guests have exceptional experiences. Their duties often include making reservations, arranging transportation, providing information about local attractions, and resolving guest issues. Lead Concierges also train staff, maintain service standards, and act as the primary point of contact for VIP guests.

What are the key skills and qualifications needed to thrive as a Lead Concierge, and why are they important?

To thrive as a Lead Concierge, you need strong customer service abilities, organizational skills, and experience in hospitality or a related field, often supported by a high school diploma or relevant certification. Familiarity with property management software, reservation systems, and communication tools is typically required. Exceptional interpersonal skills, discretion, and problem-solving abilities help you stand out in this role. These skills ensure seamless guest experiences, efficient service coordination, and the ability to handle unique client needs in a high-demand environment.

How much does a head concierge make?

A lead concierge typically earns between $35,000 and $60,000 annually, depending on experience, location, and the size of the establishment. They often have strong customer service skills and may oversee a team of concierges in luxury hotels or high-end residences.

How does a Lead Concierge typically collaborate with hotel departments to enhance guest experiences?

A Lead Concierge works closely with various hotel departments, such as housekeeping, front desk, and food and beverage, to ensure seamless service for guests. They coordinate special requests, organize transportation, and communicate guest preferences to relevant teams. This collaborative approach helps anticipate guest needs, resolve issues promptly, and deliver personalized experiences. Effective communication and teamwork are essential, as the Lead Concierge often acts as a liaison, ensuring all departments contribute to a memorable stay.

What jobs pay 4000 a week without a degree?

A Lead Concierge role typically does not pay $4,000 a week without a degree, as it is often an entry-level or customer service position. High-paying jobs that can reach this level without a degree include sales roles, real estate agents, certain skilled trades, and entrepreneurial ventures, which rely more on experience, skills, and performance than formal education.

What is the difference between Lead Concierge vs Concierge?

AspectLead ConciergeConcierge
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises staff; manages guest relations; coordinates servicesAssists guests; provides information; handles requests
Employer & IndustryHotels, resorts, luxury residencesHotels, hospitality industry
Search & ComparisonOften compared for leadership roles in guest servicesEntry to mid-level customer service role

The main difference between a Lead Concierge and a Concierge is that the Lead Concierge supervises staff, manages guest relations, and coordinates services, while the Concierge primarily assists guests and handles requests. The Lead Concierge typically has more experience and leadership responsibilities, making it a step above the standard Concierge role in the hospitality industry.

What jobs in the US pay 300,000 a year?

For a Lead Concierge, high annual salaries of $300,000 or more are uncommon and typically found in executive-level roles or specialized industries. Most concierge positions offer lower compensation, but those in luxury or corporate settings with extensive experience and management responsibilities may approach higher six-figure earnings. Generally, achieving such income levels requires advanced skills, certifications, or leadership roles beyond standard concierge duties.
More about Lead Concierge jobs
What cities are hiring for Lead Concierge jobs? Cities with the most Lead Concierge job openings:
What states have the most Lead Concierge jobs? States with the most job openings for Lead Concierge jobs include:
What job categories do people searching Lead Concierge jobs look for? The top searched job categories for Lead Concierge jobs are:
Infographic showing various Lead Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Lead Concierge

Lead Concierge

Radkin LLC

Palm Beach, FL • On-site

$17 - $20/hr

Full-time

Posted 22 days ago


Job description

Description:

The Lead Concierge is responsible for delivering an elevated, hospitality-driven experience for all residents, guests, and vendors while supporting daily front-of-house operations. This role serves as the on-site point of contact for the concierge team, ensuring service excellence, smooth building operations, high-quality communication, and adherence to Radkin standards and property SOPs.


The Lead Concierge acts as a working supervisor—actively performing concierge duties while providing guidance, coaching, and leadership to the team.


Essential Duties & Responsibilities

  • Resident & Guest Service
  • Deliver five-star hospitality and personalized service in every interaction.
  • Greet residents, guests, and vendors; provide assistance with packages, access control, amenity reservations, and general inquires.
  • Resolve issues quickly and professionally, escalating to management only when appropriate.
  • Maintain lobby appearance, ensuring it is always clean, organized, and welcoming.


  • Operational Oversight
  • Serve as the first point of contact for concierge staff during assigned shifts.
  • Ensure all daily logs, passdowns, visitor entries, contractor notifications, and vendor check-ins are accurately documented.
  • Monitor BuildingLink, ConciergeLink, TekControl, and other designated systems.
  • Perform shift audits, key inventory checks, and access control reviews.


  • Team Leadership
  • Assist with onboarding/training new concierges to Radkin standards.
  • Provide coaching, guidance, and real-time correction to maintain excellent performance.
  • Ensure team compliance with uniform standards, communication etiquette, and SOP adherence.
  • Support scheduling needs, including coverage coordination when necessary.


  • Safety, Security & Compliance
  • Maintain awareness of all building access points and follow security protocols.
  • Respond to emergency situations following building and Radkin guidelines.
  • Complete incident reports with accuracy and professionalism.
  • Work collaboratively with property management, security vendors, and maintenance staff


  • Communication
  • Maintain exceptional communication with property management and Radkin leadership.
  • Complete end-of-shift passdowns with detailed accuracy.
  • Participate in staff meetings, trainings, and performance discussions.


Qualifications & Skills

  • Minimum 1–2 years of concierge, front desk, hospitality, or customer service experience in a luxury or high-volume environment.
  • Prior supervisory or lead experience preferred but not required.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to stay calm and professional under pressure.
  • Proficiency with BuildingLink, TekControl, or similar property technology systems preferred.
  • Ability to stand and walk for extended periods; lift up to 30 lbs as needed.
  • Professional appearance and demeanor aligned with Radkin standards.


Salary Description / Pay Range

  • $17.00 – $20.00 per hour, based on experience and property requirements (customize per location).
  • Eligible for overtime based on FLSA guidelines.
  • Eligible for Radkin performance programs where applicable.
Requirements: