ZipRecruiter

Log In

1

Lead Concierge Jobs (NOW HIRING)

Stratton Amenities

Lead Concierge

Charleston, SC · On-site

$21/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Philadelphia, PA · On-site

$18/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Seattle, WA · On-site

$22 - $24/hr

The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team ...

Stratton Amenities

Lead Concierge

Oakland, CA · On-site

$24 - $25/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Sunriseseniorliving

Lead Concierge

Columbia, MD · On-site

$15.50 - $19.75/hr

As a Lead Front Desk Concierge, you serve as the primary front desk leader ensuring exceptional customer service, smooth daily operations, and regulatory compliance across the community.What You'll ...

LIVunLtd

LIV- Lead Concierge

New York, NY · On-site

$17 - $19/hr

As a Lead Concierge you will work at one of LIVunLtds luxury residential or commercial buildings to oversee the concierge services the residents or tenants receive. The Lead Concierge will oversee ...

LIVunLtd

LIV- Lead Concierge

New York, NY · On-site

$17 - $19/hr

As a Lead Concierge you will work at one of LIVunLtd's luxury residential or commercial buildings to oversee the concierge services the residents or tenants receive. The Lead Concierge will oversee ...

Planned Companies

Lead Concierge

Boston, MA · On-site

$22/hr

Requirements: * 4+ years of Lead Concierge or Front Desk experience. * Desire and passion to provide a warm and welcoming hello to everyone. * Excellent written and verbal communication and basic ...

Beztak Senior Living

Lead Concierge

Ann Arbor, MI · On-site

$21/hr

Beztak is looking to hire a Lead Concierge to join our team. The position is responsible for creating the first impression of the community, supervising and training supporting concierge positions ...

The Claiborne at Johns Creek

Lead Concierge

Cumming, GA

$13.75 - $18/hr

Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This ...

Westmont Living

Lead Concierge

Nipomo, CA · On-site

$19 - $22/hr

We are looking for compassionate and committed Lead Concierge for our front desk team. The Oaks at Nipomo is an Assisted Living and Memory Care senior living community that offers our employees and ...

The Oaks at Nipomo

Lead Concierge

Nipomo, CA · On-site

$19 - $22/hr

We are looking for compassionate and committed Lead Concierge for our front desk team. The Oaks at Nipomo is an Assisted Living and Memory Care senior living community that offers our employees and ...

The Claiborne at Johns Creek

Lead Concierge

Cumming, GA · On-site

$13.75 - $18/hr

Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This ...

The Claiborne at Johns Creek

Lead Concierge

Cumming, GA · On-site

$13.75 - $17.75/hr

Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This ...

The Claiborne at Johns Creek

Lead Concierge

Cumming, GA · On-site

$13.75 - $17.75/hr

Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This ...

Stratton Amenities

Lead Concierge

Austin, TX · On-site

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to ...

Harmony Senior Services

Lead Concierge

Virginia Beach, VA · On-site

$14 - $18/hr

Independence Boulevard, Virginia Beach, Virginia 23453 The Lead Concierge performs a variety of administrative support duties including: greeting all visitors to the community, answering the ...

previous pagenext page

Showing results 21-40

All JobsLead Concierge Jobs

Lead Concierge information

See salary details

$11

$18

$25

How much do lead concierge jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for lead concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a lead concierge?

Lead Concierges are hospitality professionals responsible for overseeing concierge services in hotels, luxury residences, or high-end offices. They manage a team of concierges, coordinate guest services, and ensure guests have exceptional experiences. Their duties often include making reservations, arranging transportation, providing information about local attractions, and resolving guest issues. Lead Concierges also train staff, maintain service standards, and act as the primary point of contact for VIP guests.

What are the key skills and qualifications needed to thrive as a lead concierge, and why are they important?

To thrive as a Lead Concierge, you need strong customer service abilities, organizational skills, and experience in hospitality or a related field, often supported by a high school diploma or relevant certification. Familiarity with property management software, reservation systems, and communication tools is typically required. Exceptional interpersonal skills, discretion, and problem-solving abilities help you stand out in this role. These skills ensure seamless guest experiences, efficient service coordination, and the ability to handle unique client needs in a high-demand environment.

How does a lead concierge typically collaborate with hotel departments to enhance guest experiences?

A Lead Concierge works closely with various hotel departments, such as housekeeping, front desk, and food and beverage, to ensure seamless service for guests. They coordinate special requests, organize transportation, and communicate guest preferences to relevant teams. This collaborative approach helps anticipate guest needs, resolve issues promptly, and deliver personalized experiences. Effective communication and teamwork are essential, as the Lead Concierge often acts as a liaison, ensuring all departments contribute to a memorable stay.

What is the difference between Lead Concierge vs Concierge?

AspectLead ConciergeConcierge
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises staff; manages guest relations; coordinates servicesAssists guests; provides information; handles requests
Employer & IndustryHotels, resorts, luxury residencesHotels, hospitality industry
Search & ComparisonOften compared for leadership roles in guest servicesEntry to mid-level customer service role

The main difference between a Lead Concierge and a Concierge is that the Lead Concierge supervises staff, manages guest relations, and coordinates services, while the Concierge primarily assists guests and handles requests. The Lead Concierge typically has more experience and leadership responsibilities, making it a step above the standard Concierge role in the hospitality industry.

More about Lead Concierge jobs
What cities are hiring for Lead Concierge jobs? Cities with the most Lead Concierge job openings:
What states have the most Lead Concierge jobs? States with the most job openings for Lead Concierge jobs include:
What job categories do people searching Lead Concierge jobs look for? The top searched job categories for Lead Concierge jobs are:
Lead Concierge jobs near you
Infographic showing various Lead Concierge job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Lead Concierge

Stratton Amenities

Charleston, SC • On-site

$21/hr

Part-time

Re-posted 4 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.
Key Responsibilities:
  • Act as the face of the property, leading by example
  • Facilitate communication between the property manager and the concierge team
  • Exceed expectations by providing anticipatory service and smooth accommodation
  • Address resident concerns and complaints promptly and professionally
  • Conduct weekly meetings with the property manager to identify areas for improvement
  • Manage team schedules and oversee weekly payroll
  • Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
  • Implement and enforce accountability measures, disciplinary action, and performance coaching
  • Develop and implement new SOPs to continually improve concierge operations
  • Foster a positive work culture and environment
  • Enforce uniform and grooming standards
  • Participate in monthly regional director calls

Position Requirements:
  • A passion for delivering exceptional service and hospitality
  • Excellent verbal and written communication skills
  • Strong problem-solving and leadership abilities
  • Outstanding relationship-building skills
  • Ability to maintain confidentiality
  • A sense of pride and ownership in the position and property
  • Ability to respond quickly and genuinely to residents' and guests' requests
  • At least five years of hospitality experience
  • Exceptional interpersonal skills and guest service abilities
  • Organized, proactive, productive, and self-motivated with a positive attitude
  • Ability to maintain a neat and professional appearance
  • Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:
  • Build rapport and relationships with residents
  • Maintain professional telephone etiquette and message delivery
  • Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in scheduling and completing amenities' requests
  • Escort individuals as necessary
  • Walk the premises to ensure the highest standards are being met
  • Perform all other duties as assigned by the property manager or per property SOP's
  • Flexibility to work nights, weekends, and holidays

Experience Requirements:
  • Leadership and supervisory skills and experience
  • Training and development experience
  • Exceptionally enthusiastic and positive individual
  • 2 years' experience in Hospitality, Multifamily or Upscale Hotel
  • 2 years' experience in a busy luxury retail environment
  • Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

What Stratton Amenities employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply