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Lead Concierge Jobs (NOW HIRING)

As a Lead Concierge you will work at one of LIVunLtds luxury residential or commercial buildings to oversee the concierge services the residents or tenants receive. The Lead Concierge will oversee ...

Planned Companies -Lead Concierge - Schedule: Sunday-Thursday: 7:00AM-3:00PM Pay Rate: $21 per hour Location: Greenwich Village Summary Planned Companies' clients realize welcoming tenants, guests ...

Lead Concierge

Princeton, NJ · On-site

$24 - $25/hr

The Concierge Lead shares helpful community information, supports sales and marketing efforts by responding to inquiries, answers incoming calls, and provides clerical support across departments to ...

Planned Companies -Lead Concierge - Schedule: Monday - Friday 9am to 5pm Location: Paramus, NJ Pay Rate: $20.00 Our company is in search of a friendly and professionalLead Conciergeto manage all ...

Lead Concierge

Princeton, NJ · On-site

$24 - $25/hr

The Concierge Lead shares helpful community information, supports sales and marketing efforts by responding to inquiries, answers incoming calls, and provides clerical support across departments to ...

RRLDK - Lead Concierge

Sarasota, FL · On-site

$15 - $19.25/hr

The Lead Concierge works closely with on-site residential leadership and collaborates across departments-including Housekeeping, Engineering, Security, and external partners-to ensure seamless ...

Planned Companies -Lead Concierge - Schedule: Sunday-Thursday: 7:00AM-3:00PM Pay Rate: $21 per hour Location: Greenwich Village Summary Planned Companies' clients realize welcoming tenants, guests ...

Planned Companies -Lead Concierge - Schedule: Sunday-Thursday: 7:00AM-3:00PM Pay Rate: $21 per hour Location: Greenwich Village Summary Planned Companies' clients realize welcoming tenants, guests ...

Lead Concierge

Princeton, NJ · On-site

$24 - $25/hr

The Concierge Lead shares helpful community information, supports sales and marketing efforts by responding to inquiries, answers incoming calls, and provides clerical support across departments to ...

Lead Concierge

Manhattan, NY · On-site

$21/hr

Description Position at Planned Companies Planned Companies -Lead Concierge - Schedule: Sunday-Thursday: 7:00AM-3:00PM Pay Rate: $21 per hour Location: Greenwich Village Summary Planned Companies ...

Lead Concierge

Manhattan, NY · On-site

$23 - $28.80/hr

The Lead Concierge is responsible for assisting the Area Billing Coordinator and Area Human Resource Manager in the community recruitment process, computer data entry, and other assigned general ...

Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in ...

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Lead Concierge information

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How much do lead concierge jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for lead concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are Lead Concierges?

Lead Concierges are hospitality professionals responsible for overseeing concierge services in hotels, luxury residences, or high-end offices. They manage a team of concierges, coordinate guest services, and ensure guests have exceptional experiences. Their duties often include making reservations, arranging transportation, providing information about local attractions, and resolving guest issues. Lead Concierges also train staff, maintain service standards, and act as the primary point of contact for VIP guests.

What are the key skills and qualifications needed to thrive as a Lead Concierge, and why are they important?

To thrive as a Lead Concierge, you need strong customer service abilities, organizational skills, and experience in hospitality or a related field, often supported by a high school diploma or relevant certification. Familiarity with property management software, reservation systems, and communication tools is typically required. Exceptional interpersonal skills, discretion, and problem-solving abilities help you stand out in this role. These skills ensure seamless guest experiences, efficient service coordination, and the ability to handle unique client needs in a high-demand environment.

How does a Lead Concierge typically collaborate with hotel departments to enhance guest experiences?

A Lead Concierge works closely with various hotel departments, such as housekeeping, front desk, and food and beverage, to ensure seamless service for guests. They coordinate special requests, organize transportation, and communicate guest preferences to relevant teams. This collaborative approach helps anticipate guest needs, resolve issues promptly, and deliver personalized experiences. Effective communication and teamwork are essential, as the Lead Concierge often acts as a liaison, ensuring all departments contribute to a memorable stay.

What is the difference between Lead Concierge vs Concierge?

AspectLead ConciergeConcierge
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises staff; manages guest relations; coordinates servicesAssists guests; provides information; handles requests
Employer & IndustryHotels, resorts, luxury residencesHotels, hospitality industry
Search & ComparisonOften compared for leadership roles in guest servicesEntry to mid-level customer service role

The main difference between a Lead Concierge and a Concierge is that the Lead Concierge supervises staff, manages guest relations, and coordinates services, while the Concierge primarily assists guests and handles requests. The Lead Concierge typically has more experience and leadership responsibilities, making it a step above the standard Concierge role in the hospitality industry.

More about Lead Concierge jobs
What cities are hiring for Lead Concierge jobs? Cities with the most Lead Concierge job openings:
What states have the most Lead Concierge jobs? States with the most job openings for Lead Concierge jobs include:
LIV- Lead Concierge

LIV- Lead Concierge

LIVunLtd

New York, NY

$17 - $19/hr

Part-time

Posted 2 days ago


Job description

As a Lead Concierge you will work at one of LIVunLtds luxury residential or commercial buildings to oversee the concierge services the residents or tenants receive. The Lead Concierge will oversee day-to-day related concierge and facility functions and activities, and administer company policies and procedures. As the Lead Concierge, you will serve as the main point of contact for all things related to concierge requests and assist in managing the Lifestyle Associate/s. Internally, we refer to this position as a Lifestyle Manager.

ESSENTIAL RESPONSIBILITIES

Concierge Services

  • Introduce clients to our concierge services, including all services related to the move-in process.
  • Greet all clients and answer phones in a warm and professional manner.
  • Ensure a superior, high level of customer service is being provided to clients.
  • Primary point of contact to anticipate and handle all lifestyle-related requests effectively, including:
    • Restaurant reservations and recommendations
    • Car and limousine bookings
    • Theater and experience ticket purchases
    • Salon and spa appointments
    • Tours and/or leisure activities
    • Pet walking services
    • Housekeeping services
    • Refer preferred movers and vendors to residents and obtain bids
  • Respond to resident inquiries in a timely manner, with accurate and thorough information.
  • Exercise judgment in handling sensitive resident inquiries to resolve challenges quickly and efficiently.
  • Provide a positive and productive environment, leading by example, and setting consistency in work habits and standards.
  • Track resident usage, communication, and feedback completely and accurately in MUSE.

Events, Promotion, Sales, and Networking

  • Work with off-site Creative Team to coordinate programs, activities, classes, and events on property.
  • Ensure LIV-approved promotional materials are on display on property.
  • Attend periodic on-site parties and functions.
  • Reconcile and submit invoices for all purchases and expenses.
  • Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors.
  • Complete and maintain a Neighborhood Guide (guide provided by Creative Team) for local businesses in proximity to the property.
  • Make regular visits to hot list restaurants and venues to create awareness of our needs and our brand.
  • Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working.

Operations + Facility Management (where applicable)

  • Manage package service and dry cleaning.
  • Log and assign maintenance requests to the appropriate party.
  • Manage key distribution.
  • Oversee day-to-day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
  • Ensure compliance with safety/emergency/incident/accident protocols.
  • Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
  • Training, educating, monitoring, and coaching on-site staff on all facility procedures.
  • Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc.

Fitness + Group Fitness Programs (where applicable)

  • Promote and coordinate LIVunLtds personal training sessions, private instruction, and massage services for residents.
  • Display and stock marketing materials on-site provided by the Creative Team.
  • Relay client and resident group fitness programming feedback and requests to Fitness + Wellness Director.

SKILLS AND QUALIFICATIONS

  • Minimum 2-year experience in luxury hospitality, fine dining, high-end travel, or luxury retail.
  • In-depth knowledge of New York City attractions, nightlife, restaurants, and shopping.
  • Enthusiastic, passionate and knowledgeable about the hospitality industry.
  • Thrive in a dynamic, fast paced environment.
  • Excellent verbal and written communication skills.
  • Superior time management skills.
  • Knowledge of multiple languages is an additional asset
  • Knowledge of BuildingLink and Salesforce are bonus qualities.
  • Proficient in Google suite
  • Ability to work independently with remote supervision.
  • Ability to work with all levels of staffing, other management and clientele.


NOTE

The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; at will employment remains.

COMPENSATION

The Chef Concierge position with LIVunLtd pays $75,000-$95,000 per annum. Being the third party nature of LIVunLtd, salaries are dependent on the location of the position