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Costco Concierge Jobs (NOW HIRING)

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

Concierge

Washington, DC

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

Forbes ranked Melaleuca the #2 Best Brand for Value in America, second only to Costco and ahead of ... On-site amenities include a fitness center, concierge services, and an employee restaurant-all ...

Forbes ranked Melaleuca the #2 Best Brand for Value in America, second only to Costco and ahead of ... On-site amenities include a fitness center, concierge services, and an employee restaurant--all ...

Costco Concierge information

See salary details

$11

$18

$25

How much do costco concierge jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for costco concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Costco Concierge vs Costco Customer Service Associate?

AspectCostco ConciergeCostco Customer Service Associate
Primary RoleAssists members with product inquiries, technical support, and personalized servicesHandles member check-ins, returns, and general customer assistance at the front end
Required SkillsProduct knowledge, communication, problem-solvingCustomer service, POS operation, communication
Work EnvironmentIn-store, service desk or specialized areasFront-end checkout area
CertificationsNone specific, technical or product knowledge helpfulNone required

Costco Concierge focuses on providing specialized assistance and technical support to members, often requiring product knowledge. In contrast, Costco Customer Service Associates primarily handle checkout and general customer service at the store front. Both roles are essential for member satisfaction but differ in responsibilities and work environment.

How does a Costco Concierge typically collaborate with other departments to resolve member issues efficiently?

As a Costco Concierge, you will frequently coordinate with various departments, such as technical support, customer service, and warehouse teams, to ensure members receive comprehensive solutions to their inquiries. Effective communication and timely follow-ups are essential, as you may need to escalate complex cases or confirm product information. Building strong working relationships across teams not only streamlines issue resolution but also enhances the overall member experience. This collaborative environment fosters learning and can open doors for advancement into supervisory or specialized roles within Costco.

What are the key skills and qualifications needed to thrive as a Costco Concierge?

To thrive as a Costco Concierge, you need strong customer service skills, problem-solving abilities, and a general understanding of consumer electronics or appliances, often supported by previous retail or support experience. Familiarity with ticketing systems, call center software, and product troubleshooting guides is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of member concerns, enhance customer satisfaction, and help maintain Costco's reputation for excellent service.

What is a Costco Concierge?

A Costco Concierge is a customer service specialist who provides technical support and assistance to Costco members, primarily for electronics and appliances purchased at Costco. The Costco Concierge Services team offers free technical support, troubleshooting, and product setup help over the phone, making it easier for members to use their new devices. This service is available to all Costco members and is included with eligible purchases, ensuring members get the most out of their products.
More about Costco Concierge jobs
What cities are hiring for Costco Concierge jobs? Cities with the most Costco Concierge job openings:
What states have the most Costco Concierge jobs? States with the most job openings for Costco Concierge jobs include:
What job categories do people searching Costco Concierge jobs look for? The top searched job categories for Costco Concierge jobs are:
Infographic showing various Costco Concierge job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

RPM Living

Washington, DC • On-site

$17.50 - $22.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


RPM Living rating

6.9

Company rating: 6.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

125th of 251 rated facilities management


Job description

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.


The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while organizing, coordinating, and implementing various resident services and programs.


  • Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
  • Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
  • Acquire a broad knowledge of the community and the surrounding area
  • Marketing the property
  • Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
  • Assist with resident events and initiatives
  • Social Media posting, Blogging, and Internet Presence
  • Work as part of the site team to ensure that each event is a sociable and pleasurable environment
  • Ensure that the Community Amenities area has proper inventory
  • Proactive communication with the Management for issues or concerns
  • Maintain work area to an appropriate level of presentation

  • Ability to work a flexible schedule, including evenings and weekends
  • Excellent follow up skills via email and phone
  • Yardi experience a plus
  • Experience with Microsoft Office Suite including Word and Excel

Physical Requirements:

  • May be required to sit or stand for extended periods of time
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
  • Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

  • The office is an open setting which may include bright lights, constant noises and distractions

Join RPM Living and experience exceptional benefits designed to enhance your life.

  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates 
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match 
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. 



What RPM Living employees say

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About RPM Living

Sourced by ZipRecruiter

Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...... we show you the way to success.

Industry

Real estate

Company size

51 - 200 Employees

Headquarters location

Austin, TX, US

Year founded

2002

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