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Chief Concierge Jobs (NOW HIRING)

The Breakers Palm Beach

Chief Concierge

Palm Beach, FL · On-site

The Breakers is currently seeking a highly professional and customer service-oriented individual to join our team as a Chief Concierge. The Personal Concierge will be responsible for managing the pre ...

Pier Sixty Six

Club Chief Concierge

Fort Lauderdale, FL · On-site

The Chief Concierge is responsible for leading, managing and development of the concierge team. Including curating elevated guest experiences internally & externally. * Supports the concierge team in ...

Wynn Resorts

Chief Concierge

Everett, MA · On-site

$74K - $80K/yr

Concierge Desk Operations, Concierge Call Center, Encore Experience Sales/Service, Box Office Sales/Support, Restaurant Reservations Overflow, Spa & Salon Reservations Overflow, and Property ...

Encore Boston Harbor

Chief Concierge

Everett, MA

Concierge Desk Operations, Concierge Call Center, Encore Experience Sales/Service, Box Office Sales/Support, Restaurant Reservations Overflow, Spa & Salon Reservations Overflow, and Property ...

Wynn Resorts

Chief Concierge

Everett, MA · On-site

$74K - $80K/yr

Concierge Desk Operations, Concierge Call Center, Encore Experience Sales/Service, Box Office Sales/Support, Restaurant Reservations Overflow, Spa & Salon Reservations Overflow, and Property ...

Eden Roc Miami Beach

Chief Concierge

Miami Beach, FL · On-site

As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a ...

AccorHotel

Concierge Agent - Full Time

Seattle, WA · On-site

$25.61/hr

Reporting to the Director of Guest Services and Chief Concierge, the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests' needs and ...

FAIRMONT

Concierge Agent - Full Time

Seattle, WA

Reporting to the Director of Guest Services and Chief Concierge, the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests' needs and ...

AccorHotel

Concierge Agent - Full Time

Seattle, WA

$25.61/hr

Reporting to the Director of Guest Services and Chief Concierge, the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests' needs and ...

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Chief Concierge information

See salary details

$8.3K

$11.5K

$15.1K

How much do chief concierge jobs pay per month?

As of Jun 8, 2026, the average monthly pay for chief concierge in the United States is $11,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $8,541.67 and $14,416.67 per month, depending on experience, location, and employer.

What are Chief Concierges?

Chief Concierges are senior hospitality professionals responsible for managing concierge services in hotels, luxury residences, or resorts. They lead a team of concierges and ensure guests receive exceptional service, such as arranging transportation, making reservations, and providing local recommendations. Chief Concierges act as liaisons between guests and other hotel departments, handle special requests, and maintain high standards of guest satisfaction. Their role often involves extensive local knowledge, strong organizational skills, and a commitment to customer service.

What are the key skills and qualifications needed to thrive as a Chief Concierge, and why are they important?

To thrive as a Chief Concierge, you need extensive experience in hospitality, expertise in local attractions, and a background in customer service, often supported by certifications like Les Clefs d'Or. Familiarity with property management systems, reservation software, and concierge databases is typically required. Exceptional interpersonal skills, problem-solving abilities, and discretion set top performers apart in this role. These skills are vital for delivering personalized guest experiences, managing staff, and ensuring seamless service in a luxury environment.

How does a Chief Concierge typically collaborate with other departments to enhance the guest experience?

A Chief Concierge works closely with departments such as front desk, housekeeping, and guest services to ensure a seamless and memorable experience for guests. This collaboration involves sharing important guest preferences, coordinating room readiness, and arranging personalized services or amenities. Frequent communication with these teams allows the Chief Concierge to anticipate guest needs and resolve issues promptly, making teamwork and interdepartmental relationships essential for success in the role.

What is the difference between Chief Concierge vs Concierge?

AspectChief ConciergeConcierge
CredentialsExperience in hospitality, customer service skills, possibly certifications in hospitality managementCustomer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, high-end residential buildingsHotels, resorts, private clubs, luxury apartments
Employer & IndustryLuxury hospitality industry, upscale establishmentsHospitality industry, service-oriented settings
Search & Comparison IntentUnderstanding leadership roles, responsibilities, and qualificationsJob duties, daily tasks, and skills required

The main difference between a Chief Concierge and a Concierge lies in their responsibilities and seniority. The Chief Concierge oversees the concierge team, manages guest relations at a higher level, and often handles more complex requests. In contrast, a Concierge provides direct guest services, assisting with reservations, directions, and local recommendations. Both roles require excellent customer service skills, but the Chief Concierge typically has more experience and leadership duties.

More about Chief Concierge jobs
What cities are hiring for Chief Concierge jobs? Cities with the most Chief Concierge job openings:
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Chief Concierge jobs near you
Infographic showing various Chief Concierge job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, 2% As Needed, 74% Full Time, 18% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $137,676 per year, or $66.2 per hour.

Chief Concierge

The Breakers Palm Beach

Palm Beach, FL

Full-time

Posted 14 days ago

Job description

Job Summary:
The Breakers is currently seeking a highly professional and customer service-oriented individual to join our team as a Chief Concierge. The Personal Concierge will be responsible for managing the pre-arrival, stay, and departure experiences of our esteemed guests. This role requires an exceptional level of attention to detail and the ability to create personalized guest experiences based on preferences and specifications. The ideal candidate will possess excellent interpersonal skills and be able to foster strong relationships with our guests, ensuring their stay is flawless and memorable.
Qualifications:
- Previous experience in a customer service or hospitality role is highly desirable.
- Exceptional communication skills, both written and verbal, are essential.
- Strong attention to detail and the ability to multitask effectively.
- Ability to work well in a team environment and contribute to a positive and collaborative work atmosphere.
- High level of professionalism and ability to maintain discretion and confidentiality.
Responsibilities:
- Manage the pre-arrival process for guests, including coordinating transportation, reservations, and any special requests.
- Provide personalized recommendations and assistance to guests based on their preferences and needs.
- Ensure all aspects of the guest's stay are seamless and meet their expectations.
- Foster positive and lasting relationships with guests by providing exceptional service and anticipating their needs.
- Handle guest inquiries, complaints, and special requests promptly and efficiently.
- Collaborate with other departments to ensure the smooth coordination of guest services.
- Maintain an organized and efficient workspace, including accurate record-keeping and documentation of guest interactions.

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