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Chief Concierge Jobs (NOW HIRING)

Eden Roc Miami Beach

Chief Concierge

Miami Beach, FL · On-site

As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a ...

Eden Roc Miami Beach

Chief Concierge

Miami Beach, FL · On-site

As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a ...

Eden Roc Miami Beach

Chief Concierge

Miami Beach, FL · On-site

As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a ...

AccorHotel

Concierge

Miami Beach, FL

$15.25 - $19.75/hr

Under the general guidance of the Chief Concierge, the Concierge is responsible for delivering personalized, high-quality service to guests by anticipating and fulfilling their needs, preferences ...

Delano

Concierge

Miami Beach, FL

$15.25 - $19.75/hr

Under the general guidance of the Chief Concierge, the Concierge is responsible for delivering personalized, high-quality service to guests by anticipating and fulfilling their needs, preferences ...

AccorHotel

Concierge

Miami Beach, FL · On-site

$15.25 - $19.75/hr

Under the general guidance of the Chief Concierge, the Concierge is responsible for delivering personalized, high-quality service to guests by anticipating and fulfilling their needs, preferences ...

Auberge Collection

Concierge

Washington, CT · On-site

$15.50 - $20/hr

The Concierge will be responsible for assisting guests with various inquiries, making reservations ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Auberge Collection

Concierge

Washington, CT · On-site

$15.50 - $20/hr

The Concierge will be responsible for assisting guests with various inquiries, making reservations ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

The Fellowship Family

Concierge

Milledgeville, GA · On-site

$14 - $18.25/hr

Support the vision of the President/CEO by working coopertively and cohesively on service and operational matters with the ED/TFF management teams, and fellow employees. * Concierge functions for TFF ...

Mayflower Inn and Spa

Concierge

Washington, CT

$15.50 - $20/hr

The Concierge will be responsible for assisting guests with various inquiries, making reservations ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

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Chief Concierge information

What are Chief Concierges?

Chief Concierges are senior hospitality professionals responsible for managing concierge services in hotels, luxury residences, or resorts. They lead a team of concierges and ensure guests receive exceptional service, such as arranging transportation, making reservations, and providing local recommendations. Chief Concierges act as liaisons between guests and other hotel departments, handle special requests, and maintain high standards of guest satisfaction. Their role often involves extensive local knowledge, strong organizational skills, and a commitment to customer service.

What are the key skills and qualifications needed to thrive as a Chief Concierge, and why are they important?

To thrive as a Chief Concierge, you need extensive experience in hospitality, expertise in local attractions, and a background in customer service, often supported by certifications like Les Clefs d'Or. Familiarity with property management systems, reservation software, and concierge databases is typically required. Exceptional interpersonal skills, problem-solving abilities, and discretion set top performers apart in this role. These skills are vital for delivering personalized guest experiences, managing staff, and ensuring seamless service in a luxury environment.

How does a Chief Concierge typically collaborate with other departments to enhance the guest experience?

A Chief Concierge works closely with departments such as front desk, housekeeping, and guest services to ensure a seamless and memorable experience for guests. This collaboration involves sharing important guest preferences, coordinating room readiness, and arranging personalized services or amenities. Frequent communication with these teams allows the Chief Concierge to anticipate guest needs and resolve issues promptly, making teamwork and interdepartmental relationships essential for success in the role.

What is the difference between Chief Concierge vs Concierge?

AspectChief ConciergeConcierge
CredentialsExperience in hospitality, customer service skills, possibly certifications in hospitality managementCustomer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, high-end residential buildingsHotels, resorts, private clubs, luxury apartments
Employer & IndustryLuxury hospitality industry, upscale establishmentsHospitality industry, service-oriented settings
Search & Comparison IntentUnderstanding leadership roles, responsibilities, and qualificationsJob duties, daily tasks, and skills required

The main difference between a Chief Concierge and a Concierge lies in their responsibilities and seniority. The Chief Concierge oversees the concierge team, manages guest relations at a higher level, and often handles more complex requests. In contrast, a Concierge provides direct guest services, assisting with reservations, directions, and local recommendations. Both roles require excellent customer service skills, but the Chief Concierge typically has more experience and leadership duties.

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What states have the most Chief Concierge jobs? States with the most job openings for Chief Concierge jobs include:
What job categories do people searching Chief Concierge jobs look for? The top searched job categories for Chief Concierge jobs are:
What are popular job titles related to Chief Concierge jobs? For Chief Concierge jobs, the most frequently searched job titles are:
Chief Concierge jobs near you
Infographic showing various Chief Concierge job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Chief Concierge

Eden Roc Miami Beach

Miami Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Property Description
Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!
Overview
Come join our team as a Concierge and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.
Qualifications
  • Previous experience in a customer service or hospitality role
  • Excellent communication, problem-solving, and interpersonal skills
  • Knowledge of local attractions, restaurants, and transportation options
  • Ability to multitask and prioritize guest requests
  • Proficient in Microsoft Office and reservation systems
  • Ability to work flexible hours including weekends and holidays
  • Bilingual skills are a plus.

Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range
Starting from USD $0.00/Hr.

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