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Director Of Rooms Jobs (NOW HIRING)

Charlestowne Hotels

Director of Rooms

Bristol, VA · On-site

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

Posted today

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary: $140,000 to $150,000 Benefits: Eligible - Health/Dental/Vision/401K/Company Discounts L ocation:

The Bristol Hotel

Director of Rooms

Bristol, VA · On-site

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

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Deer Path Inn

Director of Rooms

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

Charlestowne Hotels

Director of Rooms

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary: $140,000 to $150,000 Benefits: Eligible - Health/Dental/Vision/401K/Company Discounts L ocation:

D.C. Global Talent Inc.

Director of Rooms

Miami, FL · On-site

$14K/mo

DIRECTOR OF ROOMS Luxury Vessel • At Sea • USD $14,000 per month + 25% Bonus We are searching for a Director of Rooms for a luxury private vessel operating at sea. This is a senior shipboard ...

Stonebridge Companies

Director of Rooms

Seattle, WA · On-site

Director of Rooms Location: Seattle, Washington FLSA: Non-Exempt Status: Full-Time Reports to: General Manager Supervises: Front Office/Housekeeping/Maintenance Pay Range: $115,000 - $125,000 Bonus ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications and Reservations in an attentive ...

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$170.5K

How much do director of rooms jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director of rooms in the United States is $99,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What does a director of rooms do?

A Director of Rooms is a senior hotel management professional responsible for overseeing the operations of the front office, housekeeping, guest services, and sometimes other departments like concierge and reservations. They ensure seamless guest experiences by managing staff, optimizing room occupancy, maintaining quality standards, and coordinating interdepartmental communication. Their goal is to maximize guest satisfaction, operational efficiency, and profitability across all rooms-related areas.

What are the key skills and qualifications needed to thrive as a director of rooms, and why are they important?

To thrive as a Director Of Rooms, you need strong expertise in hotel operations, staff management, and guest services, often supported by a degree in hospitality management or significant industry experience. Familiarity with property management systems (PMS), housekeeping software, and budgeting tools is essential. Leadership, problem-solving, and excellent interpersonal skills help drive team performance and guest satisfaction. These competencies ensure efficient operations, high guest satisfaction, and achievement of business goals in a competitive hospitality environment.

How does a director of rooms typically collaborate with other hotel departments to ensure a seamless guest experience?

A Director of Rooms works closely with various hotel departments, such as housekeeping, front office, engineering, and guest services, to deliver a cohesive and exceptional guest experience. Regular coordination meetings and clear communication channels help identify guest needs, resolve issues promptly, and streamline operations across departments. This role often involves setting service standards, implementing cross-departmental training, and working with sales and marketing to support guest satisfaction initiatives. Building strong relationships with department heads is essential for anticipating challenges and maintaining high service quality.

What is the difference between Director Of Rooms vs Front Office Manager?

AspectDirector Of RoomsFront Office Manager
ResponsibilitiesOversees all front desk, housekeeping, and guest services departments, focusing on overall guest experience and operational efficiency.Manages front desk operations, guest check-in/out, reservations, and staff scheduling.
Required CredentialsHospitality management degree or equivalent, leadership experience, strong communication skills.Experience in front office operations, hospitality or hotel management background, customer service skills.
Work EnvironmentExecutive leadership in hotel operations, overseeing multiple departments.Front-line supervisory role within the hotel, directly interacting with guests and staff.

The main difference is that the Director Of Rooms has a broader leadership role overseeing multiple departments, while the Front Office Manager focuses specifically on front desk operations and guest services. Both roles require hospitality experience, but the Director Of Rooms typically holds a higher-level management position with more strategic responsibilities.

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Director Of Rooms jobs near you
Infographic showing various Director Of Rooms job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $99,975 per year, or $48.1 per hour.

Director of Rooms

Charlestowne Hotels

Bristol, VA • On-site

Full-time

Posted 21 hours ago

Posted today

Job description

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The Director of Rooms must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time. The Director of Rooms must ensure that all Hotel operations are carried out professionally. The Director of Rooms should participate in community events and represent the hotel in a positive manner. The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered hotel staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


PRIMARY RESPONSIBILITIES

  • Work collaboratively with managers and supervisors to continually enhance and advance the hotel's goals and operations
  • Establish consistent operating procedures and ensure they are consistently followed and that the highest guest service is delivered with each interaction
  • Ensure the operations staff, supervisors and management are properly trained to standards and establish a productive, positive, and safe work environment
  • Responsible for the appropriate scheduling of hotel staff to ensure guest needs and meet expected productivity guidelines
  • Participate in Hotel revenue management and sales strategies to include daily business review
  • Conduct daily stand-up meetings with management/staff to ensure employees are informed
  • Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis
  • Ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, and linen
  • Work with the engineering team to ensure that all guest rooms are in good working order and are part of an effective preventative maintenance program
  • Keep abreast of the competition, local events, and hospitality trends
  • Maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs
  • Respond to all guest inquiries, reviews, and concerns
  • Assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue
  • Ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines


GUEST SERVICE & SATISFACTION

  • Responsible for Guest Service scores, review the scores with the staff, site areas for improvement, and create incentives for hotel staff
  • Handle guest feedback and special requests, resolve any guest issue, and respond to guest reviews
  • Demonstrate a commitment to servicing the guest and takes initiative to speak to all guests
  • Show personal control by maintaining a positive attitude, and staying calm and patient in all situations


JOB REQUIREMENTS

  • College degree and three years of related experience in hotel operations
  • Strong verbal and written communication skills
  • Significant attention to detail
  • Strong understanding of hotel profitability and budget process
  • Computer skills required - experience with Hotel information systems preferred
  • Construction experience recommended; however, not required

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