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Rooms Division Director Jobs (NOW HIRING)

Hyatt Hotels Corporation

$70 - $110/hr

Director of Learning & Development, France To ensure the smooth and efficient operation of all aspects of the Rooms Division, including Front Office, Housekeeping, and related services, in accordance ...

Hyatt Hotels Corporation

NY · On-site

$70 - $110/hr

Director of Learning & Development, France To ensure the smooth and efficient operation of all aspects of the Rooms Division, including Front Office, Housekeeping, and related services, in accordance ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY · On-site

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

The Whit Hotel

Director of Rooms - theWit

Chicago, IL · On-site

$100K - $108K/yr

Key Responsibilities Rooms Division Leadership * Oversee daily operations of Front Office ... Prior experience as Director of Rooms, Director of Front Office, or Executive Housekeeper in a full ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY · On-site

$140K - $145K/yr

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Highgate Hotels

Director of Rooms

Providence, RI

The Director of Rooms is responsible for ensuring the operation of Guest Services, Uniformed ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Graduate Providence

Director of Rooms

Providence, RI · On-site

$85K - $95K/yr

Overview The Director of Rooms is responsible for ensuring the operation of Guest Services ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Graduate Providence

Director of Rooms

Providence, RI · On-site

Overview The Director of Rooms is responsible for ensuring the operation of Guest Services ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

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Rooms Division Director information

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$27K

$100K

$170.5K

How much do rooms division director jobs pay per year?

As of Aug 29, 2026, the average yearly pay for rooms division director in the United States is $99,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a rooms division director?

A Rooms Division Director is a senior management professional in the hospitality industry who oversees the operations of the rooms division in a hotel, which typically includes the front office, housekeeping, and sometimes guest services and reservations. Their role is to ensure efficient guest check-in and check-out processes, maintain high standards of cleanliness, and maximize room occupancy and revenue. They also manage departmental budgets, staff training, and guest satisfaction. The Rooms Division Director plays a critical role in ensuring a seamless guest experience and the smooth operation of key hotel departments.

What are the key skills and qualifications needed to thrive as a rooms division director?

To thrive as a Rooms Division Director, you need extensive knowledge of hotel operations, revenue management, and staff supervision, usually backed by a hospitality degree and significant managerial experience. Familiarity with property management systems (PMS), front office and housekeeping software, and budgeting tools is crucial. Strong leadership, conflict resolution, and effective communication skills set top performers apart in this role. These competencies ensure operational efficiency, guest satisfaction, and profitability in a dynamic hospitality environment.

What are some common challenges faced by a rooms division director, and how can they effectively address them?

Rooms Division Directors often encounter challenges such as maintaining high occupancy rates while ensuring exceptional guest satisfaction, managing large and diverse teams, and coordinating between multiple departments like housekeeping and front office. Effective communication, strong leadership, and the ability to adapt to rapidly changing guest needs are key to overcoming these challenges. Proactively analyzing performance metrics and fostering a collaborative work environment helps in identifying issues early and implementing solutions that enhance both operational efficiency and guest experience.

What is the difference between Rooms Division Director vs Front Office Manager?

AspectRooms Division DirectorFront Office Manager
ResponsibilitiesOversees all front desk, housekeeping, reservations, and guest services departments, focusing on overall guest experience and operational efficiency.Manages daily front desk operations, guest check-in/out, and staff scheduling, ensuring smooth front office functions.
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skills.Requires hospitality experience, customer service skills, and often a hospitality or hotel management background.
Work EnvironmentExecutive-level role overseeing multiple departments within a hotel or resort.Operational role primarily based at the front desk or reception area.

The Rooms Division Director has a broader, strategic oversight of all guest services departments, while the Front Office Manager focuses specifically on front desk operations. Both roles require hospitality experience and leadership skills, but the Director's role is more comprehensive and senior.

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Rooms Division Director jobs near you
Infographic showing various Rooms Division Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $99,975 per year, or $48.1 per hour.

Director of Rooms

Sandusky, OH • On-site

Kalahari Resorts & Conventions
Traveler Accommodation • 1 - 5K employees

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

66th of 107 rated hotels

Recommended by students

Respectful managers

Uninterrupted breaks

Learn more about Kalahari Resorts & Conventionsexternal

Other

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Join the Kalahari Experience

At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities, treating people like family and creating spaces where everyone feels valued.


Now Hiring: Director of Rooms

Kalahari Resorts & Conventions is seeking a Director of Rooms. The Director of Rooms Division will oversee the operation of the Front Office, Housekeeping, and Security. They will work closely with the General Manager (and or AGM) on special projects and assignments. Responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Common Area, Laundry, Concierge, PBX and Bell Staff/Shuttle/Valet Service. The Rooms Division Director is responsible for maximizing guest service scores and opportunities within the Division. This position will be on the Executive Committee. As a leader, you’ll bring our Promise to life—supporting associates, inspiring teamwork, and delivering unforgettable guest experiences.


This leader will play a key role in stabilizing operations, developing department leaders, and driving strategic improvements across the Rooms Division. Success in this role is measured not only by operational performance but also by the growth of leaders within the division, guest satisfaction, associate retention, and the ability to motivate teams to consistently deliver on Kalahari’s service standards.


At Kalahari, strong leaders support their teams at every level. This is a hands-on leadership role where the Director of Rooms sets the tone for accountability, collaboration, and continuous improvement—someone willing to step in alongside their teams when needed while spending much of the week mentoring leaders, solving operational challenges, and ensuring the division is aligned with brand standards and a Kalahari-first mindset.


What You’ll Do:

  • Oversee Rooms Operations & Guest Experience – Manage front office, housekeeping, laundry, reservations, and guest services to ensure high-quality service and guest satisfaction.
  • Develop Leaders & Strengthen the Division – Mentor, coach, and develop department leaders while building a culture of accountability, professional growth, and team collaboration.
  • Lead & Develop Staff – Hire, train, and guide department managers and team members while maintaining standards, safety, and compliance.
  • Manage Performance & Technology – Control budgets, optimize occupancy and revenue metrics, and oversee property systems to support efficient operations and readiness for disruptions.
  • Drive Solutions & Operational Improvement – Approach challenges with persistence and creativity, working through operational issues until the right solutions are identified and implemented.


What We’re Looking For:

  • 5 years of progressive hotel/resort experience in full-service properties over 500 rooms.
  • Extensive Rooms Division experience in Housekeeping and Front Desk.
  • Have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
  • A leadership style rooted in collaboration, respect, and service to others
  • A strong focus on leadership development, team stabilization, and strategic planning across large operational teams.
  • A solutions-oriented mindset with the ability to move quickly on operational challenges while keeping teams motivated and accountable to brand standards.
  • A professional yet energetic leadership style that balances accountability with mentorship and inspires teams to perform at a high level.


Why Kalahari?

  • Career growth with promotion from within
  • Comprehensive benefits (401k, health, vision, dental)
  • Discounts, perks, and education assistance


Be part of something extraordinary. Apply today and help us Lead with Love.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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