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Rooms Division Director Jobs (NOW HIRING)

1 Hotels Group

$150 - $200/hr

Position Overview... The Director of Rooms is responsible for the strategic leadership and ... Provide leadership and oversight of all Rooms Division departments, ensuring consistent delivery of ...

1-Hotels-5

Director, Rooms

Princeville, HI · On-site

$150 - $200/hr

Provide leadership and oversight of all Rooms Division departments, ensuring consistent delivery of exceptional luxury service from curb to pillowAct as an ambassador and spokesperson for the hotel ...

1 Hotel Kauai, L.L.C.

Director, Rooms

Hanalei, HI · On-site

$150 - $200/hr

Position Overview... The Director of Rooms is responsible for the strategic leadership and ... Provide leadership and oversight of all Rooms Division departments, ensuring consistent delivery of ...

SH Hotels and Resorts

Director, Rooms

Hanalei, HI · On-site

Position Overview... The Director of Rooms is responsible for the strategic leadership and ... Provide leadership and oversight of all Rooms Division departments, ensuring consistent delivery of ...

SH Hotels and Resorts

Director, Rooms

Hanalei, HI · On-site

Position Overview... The Director of Rooms is responsible for the strategic leadership and ... Provide leadership and oversight of all Rooms Division departments, ensuring consistent delivery of ...

Gecko Hospitality

Rooms Division Manager

Ontario, CA

$90K - $120K/yr

Current or previous experience as a Rooms Division Manager, Director of Rooms, Assistant Director of Rooms, Front Office Manager, Executive Housekeeper, or similar hotel leader * Full-service hotel ...

The Whit Hotel

Director of Rooms - theWit

Chicago, IL · On-site

$100K - $108K/yr

Key Responsibilities Rooms Division Leadership * Oversee daily operations of Front Office ... Prior experience as Director of Rooms, Director of Front Office, or Executive Housekeeper in a full ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Highgate Hotels

Director of Rooms

Manhattan, NY

... Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Highgate Hotels

Director of Rooms

Providence, RI

The Director of Rooms is responsible for ensuring the operation of Guest Services, Uniformed ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Graduate Providence

Director of Rooms

Providence, RI · On-site

$85K - $95K/yr

Overview The Director of Rooms is responsible for ensuring the operation of Guest Services ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

Princess Cruises

Rooms Division Manager

New York, NY · On-site

Rooms Division Employment Type: Fixed Term Contract Location: GLOBAL Reporting To ... Guest Services Director Description Set a course for adventure with Princess Cruises! As one of the ...

Highgate Hotels

Director of Rooms

Miami, FL

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge ... Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures ...

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$27K

$100K

$170.5K

How much do rooms division director jobs pay per year?

As of Sep 8, 2026, the average yearly pay for rooms division director in the United States is $99,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a rooms division director?

A Rooms Division Director is a senior management professional in the hospitality industry who oversees the operations of the rooms division in a hotel, which typically includes the front office, housekeeping, and sometimes guest services and reservations. Their role is to ensure efficient guest check-in and check-out processes, maintain high standards of cleanliness, and maximize room occupancy and revenue. They also manage departmental budgets, staff training, and guest satisfaction. The Rooms Division Director plays a critical role in ensuring a seamless guest experience and the smooth operation of key hotel departments.

What are the key skills and qualifications needed to thrive as a rooms division director?

To thrive as a Rooms Division Director, you need extensive knowledge of hotel operations, revenue management, and staff supervision, usually backed by a hospitality degree and significant managerial experience. Familiarity with property management systems (PMS), front office and housekeeping software, and budgeting tools is crucial. Strong leadership, conflict resolution, and effective communication skills set top performers apart in this role. These competencies ensure operational efficiency, guest satisfaction, and profitability in a dynamic hospitality environment.

What are some common challenges faced by a rooms division director, and how can they effectively address them?

Rooms Division Directors often encounter challenges such as maintaining high occupancy rates while ensuring exceptional guest satisfaction, managing large and diverse teams, and coordinating between multiple departments like housekeeping and front office. Effective communication, strong leadership, and the ability to adapt to rapidly changing guest needs are key to overcoming these challenges. Proactively analyzing performance metrics and fostering a collaborative work environment helps in identifying issues early and implementing solutions that enhance both operational efficiency and guest experience.

What is the difference between Rooms Division Director vs Front Office Manager?

AspectRooms Division DirectorFront Office Manager
ResponsibilitiesOversees all front desk, housekeeping, reservations, and guest services departments, focusing on overall guest experience and operational efficiency.Manages daily front desk operations, guest check-in/out, and staff scheduling, ensuring smooth front office functions.
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skills.Requires hospitality experience, customer service skills, and often a hospitality or hotel management background.
Work EnvironmentExecutive-level role overseeing multiple departments within a hotel or resort.Operational role primarily based at the front desk or reception area.

The Rooms Division Director has a broader, strategic oversight of all guest services departments, while the Front Office Manager focuses specifically on front desk operations. Both roles require hospitality experience and leadership skills, but the Director's role is more comprehensive and senior.

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Rooms Division Director jobs near you
Infographic showing various Rooms Division Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $99,975 per year, or $48.1 per hour.

Director - Rooms - Hilton Key West Resort & Marina

Hilton Worldwide Holdings, Inc.

Key West, FL • On-site

Full-time

Posted 4 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 768 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Rooms Division Director, you're not just providing strategic leadership and direction for the hotel's rooms division operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Lead rooms division operations: Direct all aspects of the Rooms Division, including front office, housekeeping, and guest services
  • Shape service excellence strategy: Monitor guest service trends, assess overall satisfaction, and direct improvements to enhance the guest experience and drive long-term service quality
  • Manage budgets and resources: Oversee financial planning, cost control, inventory management, and systems usage to support operational goals
  • Support cross-functional initiatives: Collaborate with sales, marketing, and other departments to coordinate site visits, special requests, and promotional efforts
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

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