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Assistant Director Of Rooms Jobs (NOW HIRING)

Charlestowne Hotels

Director of Rooms

Bristol, VA

The Director of Rooms is directly responsible for the successful operation and administration of ... Respond to all guest inquiries, reviews, and concerns * Assist in the development of the annual ...

New

Deer Path Inn

Director of Rooms

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms is directly responsible for the successful operation and administration of ... Respond to all guest inquiries, reviews, and concerns * Assist in the development of the annual ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary ... assist staff or guests when necessary. * Visual and Auditory Requirements : Strong visual and ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary ... assist staff or guests when necessary. * Visual and Auditory Requirements : Strong visual and ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... P.'s in its use. * Assist in preparation of revenue and occupancy forecasting. * Carry a pager at ...

Stonebridge Companies

Director of Rooms

Seattle, WA · On-site

Director of Rooms Location: Seattle, Washington FLSA: Non-Exempt Status: Full-Time Reports to: General Manager Supervises: Front Office/Housekeeping/Maintenance Pay Range: $115,000 - $125,000 Bonus ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY · On-site

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... P.'s in its use. * Assist in preparation of revenue and occupancy forecasting. * Carry a pager at ...

Viceroy Park Avenue

Director of Rooms

Manhattan, NY · On-site

$140K - $145K/yr

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and ... P.'s in its use. * Assist in preparation of revenue and occupancy forecasting. * Carry a pager at ...

Lore Group

Director Of Rooms

Washington, DC · On-site

$125K - $135K/yr

We are seeking a Director of Rooms to lead our Rooms team and ensure exceptional cleanliness, comfort, and service throughout the hotel. This role is ideal for a hands-on leader who is passionate ...

Davidson Hospitality Group

Director of Rooms

Kapaa, HI · On-site

$100K - $110K/yr

Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence ...

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How much do assistant director of rooms jobs pay per year?

As of Aug 21, 2026, the average yearly pay for assistant director of rooms in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What does an assistant director of rooms do?

An Assistant Director Of Rooms is responsible for overseeing the daily operations of a hotel's rooms division, which typically includes the front office, housekeeping, guest services, and sometimes security. They support the Director of Rooms in managing staff, ensuring guest satisfaction, maintaining quality standards, and optimizing occupancy and revenue. This role often involves coordinating with other departments, handling guest complaints, and implementing policies to improve overall guest experiences. The Assistant Director Of Rooms also helps train employees and monitor departmental budgets to ensure efficiency.

What are the key skills and qualifications needed to thrive as an assistant director of rooms?

To thrive as an Assistant Director Of Rooms, you need strong leadership, operational management, and hospitality knowledge, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), housekeeping software, and guest service technologies is crucial. Exceptional communication, problem-solving skills, and an ability to motivate teams help set top performers apart. These skills ensure smooth daily operations, high guest satisfaction, and effective team coordination in a fast-paced hotel environment.

How does the assistant director of rooms collaborate with other departments to ensure a seamless guest experience?

The Assistant Director of Rooms works closely with housekeeping, front office, engineering, and guest services teams to coordinate daily operations and resolve issues promptly. This role often leads cross-departmental meetings to align on guest preferences, special requests, and service standards. Regular communication with other department heads helps anticipate challenges and maintain a high level of guest satisfaction. By fostering teamwork and ensuring everyone is aligned on goals, the Assistant Director of Rooms plays a key role in delivering a cohesive and memorable experience for guests.

What is the difference between Assistant Director Of Rooms vs Front Office Manager?

AspectAssistant Director Of RoomsFront Office Manager
ResponsibilitiesOversees all hotel room operations, including housekeeping, reservations, and front deskManages front desk staff, guest services, and daily front office operations
CredentialsHospitality management degree, experience in hotel operationsHospitality or hotel management background, experience in front desk or guest services
Work EnvironmentHotel management, coordinating multiple departmentsFront desk, guest interaction, customer service focus
Industry UsageCommonly used in larger hotels or resorts with multiple departmentsTypically found in hotels with a focus on guest services and front desk operations

The Assistant Director Of Rooms has a broader supervisory role over all room-related departments, while the Front Office Manager focuses specifically on front desk operations and guest services. Both roles require hospitality experience and are essential in hotel management, but they differ in scope and departmental focus.

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Assistant Director Of Rooms jobs near you
Infographic showing various Assistant Director Of Rooms job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $71,970 per year, or $34.6 per hour.

Director of Rooms

Charlestowne Hotels

Bristol, VA

Full-time

Posted 3 days ago

New

Job description

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The Director of Rooms must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time. The Director of Rooms must ensure that all Hotel operations are carried out professionally. The Director of Rooms should participate in community events and represent the hotel in a positive manner. The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered hotel staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


PRIMARY RESPONSIBILITIES

  • Work collaboratively with managers and supervisors to continually enhance and advance the hotel's goals and operations
  • Establish consistent operating procedures and ensure they are consistently followed and that the highest guest service is delivered with each interaction
  • Ensure the operations staff, supervisors and management are properly trained to standards and establish a productive, positive, and safe work environment
  • Responsible for the appropriate scheduling of hotel staff to ensure guest needs and meet expected productivity guidelines
  • Participate in Hotel revenue management and sales strategies to include daily business review
  • Conduct daily stand-up meetings with management/staff to ensure employees are informed
  • Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis
  • Ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, and linen
  • Work with the engineering team to ensure that all guest rooms are in good working order and are part of an effective preventative maintenance program
  • Keep abreast of the competition, local events, and hospitality trends
  • Maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs
  • Respond to all guest inquiries, reviews, and concerns
  • Assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue
  • Ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines


GUEST SERVICE & SATISFACTION

  • Responsible for Guest Service scores, review the scores with the staff, site areas for improvement, and create incentives for hotel staff
  • Handle guest feedback and special requests, resolve any guest issue, and respond to guest reviews
  • Demonstrate a commitment to servicing the guest and takes initiative to speak to all guests
  • Show personal control by maintaining a positive attitude, and staying calm and patient in all situations


JOB REQUIREMENTS

  • College degree and three years of related experience in hotel operations
  • Strong verbal and written communication skills
  • Significant attention to detail
  • Strong understanding of hotel profitability and budget process
  • Computer skills required - experience with Hotel information systems preferred
  • Construction experience recommended; however, not required

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