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Rooms Director Jobs (NOW HIRING)

Kimpton Hotels

Rooms Director

Cleveland, OH · On-site

What You'll Do As the Director of Rooms you'll be responsible for providing quality guest service within the guidelines specified by hotel management. You'll lead all Front Office and Housekeeping ...

The Bristol Hotel

Director of Rooms

Bristol, VA · On-site

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary: $140,000 to $150,000 Benefits: Eligible - Health/Dental/Vision/401K/Company Discounts L ocation:

Deer Path Inn

Director of Rooms

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

D.C. Global Talent Inc.

Director of Rooms

Miami, FL · On-site

$14K/mo

DIRECTOR OF ROOMS Luxury Vessel • At Sea • USD $14,000 per month + 25% Bonus We are searching for a Director of Rooms for a luxury private vessel operating at sea. This is a senior shipboard ...

Charlestowne Hotels

Director of Rooms

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

Highgate Hotels

Director of Rooms

Providence, RI

The Director of Rooms is responsible for ensuring the operation of Guest Services, Uniformed Services, Housekeeping, Laundry, Security, Communications and Reservations in an attentive, friendly ...

Graduate Providence

Director of Rooms

Providence, RI · On-site

$85K - $95K/yr

Overview The Director of Rooms is responsible for ensuring the operation of Guest Services, Uniformed Services, Housekeeping, Laundry, Security, Communications and Reservations in an attentive ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary: $140,000 to $150,000 Benefits: Eligible - Health/Dental/Vision/401K/Company Discounts L ocation:

Charlestowne Hotels

Director of Rooms

Bristol, VA · On-site

The Director of Rooms is directly responsible for the successful operation and administration of the Front Office, Guest Services, and Housekeeping departments. The Director of Rooms will oversee the ...

Little Rock Marriott

Director of Rooms

Little Rock, AR · On-site

$100K - $110K/yr

Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence ...

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$27K

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$170.5K

How much do rooms director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for rooms director in the United States is $99,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a rooms director?

A Rooms Director is responsible for overseeing the daily operations of a hotel's front office, housekeeping, and sometimes other guest service areas. They ensure high standards of cleanliness, efficiency, and guest satisfaction while managing budgets, staff training, and service policies. Their role involves coordinating with other departments to enhance the overall guest experience and maximize revenue.

What are the main challenges a rooms director may face in a hospitality environment?

A Rooms Director often encounters challenges such as managing high guest expectations, handling fluctuating occupancy levels, and ensuring seamless coordination between departments like Front Office, Housekeeping, and Concierge. Balancing operational efficiency with personalized service while responding to unexpected situations, such as last-minute bookings or service recovery for guest complaints, can be demanding. Effective leadership, adaptability, and a proactive approach are essential for maintaining service quality and team morale. Many Rooms Directors find these challenges rewarding as they drive continuous learning and improvement in both service delivery and team management.

What are the key skills and qualifications needed to thrive in the rooms director position, and why are they important?

To excel as a Rooms Director, candidates typically need extensive experience in hotel operations, strong leadership abilities, and a background in hospitality management or a related field. Familiarity with property management systems (PMS) like Opera or OnQ, and certifications from hospitality organizations, are often highly valued. Exceptional communication, problem-solving skills, and a customer-centric mindset help individuals stand out in this role. These skills and qualifications are crucial for overseeing guest services, ensuring departmental coordination, and maintaining hotel standards for guest satisfaction.

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Rooms Director jobs near you
Infographic showing various Rooms Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $99,975 per year, or $48.1 per hour.

Rooms Director

Kimpton Hotels and Restaurants

Cleveland, OH

Full-time

Posted 19 days ago

Kimpton Hotels & Restaurants rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

43rd of 107 rated hotels

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

As the Director of Rooms you'll be responsible for providing quality guest service within the guidelines specified by hotel management. You'll lead all Front Office and Housekeeping operations (Housekeeping, Front Desk, PBX, Concierge, Bell, Door, Valet Services, and Night Audit).

Some of your responsibilities include:
  • Lead a flock of hardworking Guest Services departments that seek to provide extraordinary guest experiences, while performing within financial guidelines.
  • Coordinate all duties performed by Front Office employees, monitor and maintain property interfaces.
  • Set and maintain a high level of guest service and respond to social media sites.
  • Assist with scheduling for all areas of Housekeeping and Front Office operations.
  • You'll collaborate with the Front Office Manager and Director of Housekeeping to boost and implement company standards, company culture and programs.
  • Ensure training of all employees working in your assigned department(s).
  • Mentor, counsel, and discipline all the shift employees along with the department head.
  • Indirectly responsible for supervising other hotel departments such as; Security, Engineering, and Reservations when needed.
What You Bring
  • Minimum 3 years management or supervisory experience in hospitality or similar industry.
  • Bachelor's degree is preferred.
  • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
  • Ability to read, write, and verbally communicate effectively and professionally.
  • Experience with Opera and Microsoft Office Suite is preferred.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

What Kimpton Hotels & Restaurants employees say

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