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Rooms Manager Jobs (NOW HIRING)

Insero Talent Solutions

Rooms Manager

Rochester, NY

Rooms Manager Rochester, New York Insero Talent Solutions is partnering with a growing hospitality organization in the Rochester area to recruit a Rooms Manager. This is an exciting opportunity to ...

The Hancock Hotel

Rooms Manager

Findlay, OH · On-site

$40K - $47K/yr

A successful Rooms Manager will lead a well-functioning hotel operation, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive ...

New

Ascent Hospitality

Rooms Manager

Birmingham, AL · On-site

The Rooms Manager is responsible for overseeing the daily operations of the Front Office, Housekeeping, and related departments to ensure the highest level of guest satisfaction. This role focuses on ...

The Elyton

Rooms Manager

Birmingham, AL · On-site

$45K - $55K/hr

The Rooms Manager is responsible for overseeing the daily operations of the Front Office, Housekeeping, and related departments to ensure the highest level of guest satisfaction. This role focuses on ...

Montage International

Assistant Rooms Manager

Manhattan, NY · On-site

$75K - $80K/yr

Assistant Rooms Manager Key Responsibilities: Guest Service: You will greet and welcome guests with a warm and professional demeanor, including handling luggage and parking services, providing a high ...

Hyatt

Assistant Rooms Manager

Santa Clarita, CA · On-site

$60K - $65K/yr

SUMMARY As an Assistant Rooms Manager, responsible for the execution of all operations in the rooms area departments and managing staff. Strives to continually improve guest and employee satisfaction ...

Montage International

Assistant Rooms Manager

Manhattan, NY · On-site

$7.5K - $80K/mo

The pay scale Assistant Rooms Manager is $75,00.00 to $80,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and ...

Highgate Hotels

Rooms Manager in Training

Boston, MA · On-site

The Manager In Training will be exposed to the various Rooms Division operations and will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and ...

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Rooms Manager information

See salary details

$31K

$60.6K

$105K

How much do rooms manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for rooms manager in the United States is $60,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a rooms manager?

A Rooms Manager is a hospitality professional responsible for overseeing the daily operations of the rooms division in hotels or resorts. This includes managing the front desk, housekeeping, reservations, and guest services to ensure a smooth and high-quality guest experience. Rooms Managers supervise staff, monitor room occupancy, handle guest complaints, and implement policies to maximize efficiency and revenue. Their role is crucial in maintaining guest satisfaction and the overall reputation of the property.

What are the key skills and qualifications needed to thrive as a rooms manager, and why are they important?

To thrive as a Rooms Manager, you need strong knowledge of hospitality operations, staff supervision, and guest service standards, usually backed by a degree in hospitality management or equivalent experience. Familiarity with property management systems (PMS), reservation software, and housekeeping management tools is essential. Excellent leadership, problem-solving abilities, and effective communication help you motivate teams and resolve guest concerns promptly. These skills ensure smooth daily operations, high guest satisfaction, and efficient use of resources in a hotel or resort environment.

How does a rooms manager typically collaborate with other hotel departments to ensure guest satisfaction?

A Rooms Manager works closely with teams such as housekeeping, front office, maintenance, and guest services to provide seamless guest experiences. Regular coordination meetings and effective communication are essential to address guest needs, resolve issues quickly, and maintain high standards of cleanliness and comfort. Rooms Managers also monitor guest feedback and use it to guide interdepartmental improvements, ensuring all departments are aligned toward delivering exceptional service.

What is the difference between Rooms Manager vs Front Desk Supervisor?

AspectRooms ManagerFront Desk Supervisor
ResponsibilitiesOversees overall room operations, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages reservations
CredentialsHospitality management experience, relevant certifications often preferredCustomer service experience, hospitality or hotel management background beneficial
Work EnvironmentOffice and management setting within the hotelFront desk area, direct guest interaction
Industry UsageUsed in larger hotels or resorts with multiple departmentsCommon in all hotel sizes, especially front-line operations

The main difference between a Rooms Manager and a Front Desk Supervisor lies in scope and responsibilities. The Rooms Manager oversees the entire room operations, including staff management and guest satisfaction, while the Front Desk Supervisor focuses on guest check-in/out and front desk activities. Both roles require hospitality experience, but the Rooms Manager typically has broader managerial duties.

How to become a rooms manager?

To become a rooms manager, candidates typically need experience in hospitality, customer service, or facilities management, along with strong organizational and communication skills. A relevant high school diploma or equivalent is usually required, and some roles may prefer or require certifications in hospitality or management. Gaining experience through entry-level positions and developing leadership abilities can help advance to a rooms manager role.
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Rooms Manager jobs near you
Infographic showing various Rooms Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,592 per year, or $29.1 per hour.

Rooms Manager

Insero Talent Solutions

Rochester, NY

Full-time

Posted 18 days ago

Job description

Rooms Manager
Rochester, New York

Insero Talent Solutions is partnering with a growing hospitality organization in the Rochester area to recruit a Rooms Manager. This is an exciting opportunity to join the leadership team of a highly respected luxury property known for delivering exceptional guest experiences.

The Rooms Manager will provide leadership across the property's Rooms Division, overseeing front office operations, housekeeping, guest services, and reservations. This individual will play a key role in ensuring operational excellence, driving guest satisfaction, developing high-performing teams, and supporting the property's overall business objectives.

This position offers the opportunity to make a meaningful impact within a collaborative leadership team while contributing to the continued success of a premier hospitality destination.

Responsibilities:

  • Provide day-to-day leadership, coaching, and direction for the Front Office, Housekeeping, Reservations, and Guest Services teams.
  • Foster a culture centered on exceptional guest service while maintaining high operational and quality standards throughout the property.
  • Oversee daily rooms operations, ensuring efficient workflows, staffing, and service delivery.
  • Partner with department leaders to recruit, develop, and retain top talent while supporting employee engagement and performance.
  • Monitor guest feedback and operational trends to identify opportunities for continuous improvement.
  • Collaborate with hotel leadership to develop and execute operational strategies that support business goals and financial performance.
  • Ensure effective communication across departments to provide a seamless guest experience.
  • Support revenue initiatives by maintaining operational readiness and partnering on occupancy and guest service strategies.
  • Address guest concerns with professionalism while empowering team members to deliver outstanding service recovery.
  • Promote accountability, operational consistency, and compliance with company policies, brand standards, and service expectations.

Requirements:

  • 5+ years of progressive leadership experience within hospitality, hotels, resorts, or luxury guest services.
  • Experience leading multiple operational departments within a hotel environment strongly preferred.
  • Demonstrated ability to lead, coach, and develop high-performing teams.
  • Strong understanding of hotel operations, guest service standards, and rooms division management.
  • Excellent communication, organizational, and problem-solving skills.
  • Experience utilizing hotel property management systems (PMS) and workforce management software is preferred.
  • Ability to balance operational priorities while delivering an exceptional guest experience.
  • Flexibility to support business needs, including occasional evenings, weekends, and holidays.