Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
Niagara Falls, NY · On-site
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
Niagara Falls, NY · On-site
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
Lewiston, NY · On-site
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
Lewiston, NY · On-site
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
The Rooms Manager is a dynamic and essential leadership role responsible for the efficient and exemplary operation of the Front Office and Housekeeping departments. This role requires a strong, hands ...
The Rooms Manager is a dynamic and essential leadership role responsible for the efficient and exemplary operation of the Front Office and Housekeeping departments. This role requires a strong, hands ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager - WorldMark Bass Lake Resort
Bass Lake, IN · On-site
$75K - $80K/yr
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Guest Services departments. The scope of the responsibility will include but not be limited to the involvement ...
Rooms Manager - WorldMark Bass Lake Resort
Bass Lake, IN · On-site
$75K - $80K/yr
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Guest Services departments. The scope of the responsibility will include but not be limited to the involvement ...
$17 - $25/hr
Overview The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 12 months immersing themselves in both the Front ...
$17 - $25/hr
Overview The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 12 months immersing themselves in both the Front ...
Rooms Manager-in-Training
$17 - $25/hr
Overview The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 12 months immersing themselves in both the Front ...
Rooms Manager-in-Training
$17 - $25/hr
Overview The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 12 months immersing themselves in both the Front ...
Rooms Manager - WorldMark Bass Lake Resort
$75K - $80K/yr
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Guest Services departments. The scope of the responsibility will include but not be limited to the involvement ...
Rooms Manager - WorldMark Bass Lake Resort
$75K - $80K/yr
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Guest Services departments. The scope of the responsibility will include but not be limited to the involvement ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
Buffalo, NY · On-site
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast-paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager, The Westin Buffalo
Buffalo, NY · On-site
$62K - $78K/yr
As the Rooms Manager, you will oversee daily operations in a fast-paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk ...
Rooms Manager information
See salary details
$31K - $37.7K
5% of jobs
$37.7K - $44.5K
19% of jobs
$44.7K is the 25th percentile. Wages below this are outliers.
$44.5K - $51.2K
16% of jobs
The median wage is $56.2K / yr.
$51.2K - $57.9K
13% of jobs
$57.9K - $64.6K
16% of jobs
$67.3K is the 75th percentile. Wages above this are outliers.
$64.6K - $71.4K
15% of jobs
$71.4K - $78.1K
7% of jobs
$78.1K - $84.8K
5% of jobs
$84.8K - $91.5K
3% of jobs
$91.5K - $98.3K
0% of jobs
$98.3K - $105K
0% of jobs
$31K
$60.6K
$105K
How much do rooms manager jobs pay per year?
As of Jun 7, 2026, the average yearly pay for rooms manager in the United States is $60,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $69,000.00 per year, depending on experience, location, and employer.
What is a Rooms Manager?
A Rooms Manager is a hospitality professional responsible for overseeing the daily operations of the rooms division in hotels or resorts. This includes managing the front desk, housekeeping, reservations, and guest services to ensure a smooth and high-quality guest experience. Rooms Managers supervise staff, monitor room occupancy, handle guest complaints, and implement policies to maximize efficiency and revenue. Their role is crucial in maintaining guest satisfaction and the overall reputation of the property.
How does a Rooms Manager typically collaborate with other hotel departments to ensure guest satisfaction?
A Rooms Manager works closely with teams such as housekeeping, front office, maintenance, and guest services to provide seamless guest experiences. Regular coordination meetings and effective communication are essential to address guest needs, resolve issues quickly, and maintain high standards of cleanliness and comfort. Rooms Managers also monitor guest feedback and use it to guide interdepartmental improvements, ensuring all departments are aligned toward delivering exceptional service.
What is the difference between Rooms Manager vs Front Desk Supervisor?
| Aspect | Rooms Manager | Front Desk Supervisor |
|---|---|---|
| Responsibilities | Oversees overall room operations, manages staff, and ensures guest satisfaction | Supervises front desk staff, handles guest check-ins/outs, and manages reservations |
| Credentials | Hospitality management experience, relevant certifications often preferred | Customer service experience, hospitality or hotel management background beneficial |
| Work Environment | Office and management setting within the hotel | Front desk area, direct guest interaction |
| Industry Usage | Used in larger hotels or resorts with multiple departments | Common in all hotel sizes, especially front-line operations |
The main difference between a Rooms Manager and a Front Desk Supervisor lies in scope and responsibilities. The Rooms Manager oversees the entire room operations, including staff management and guest satisfaction, while the Front Desk Supervisor focuses on guest check-in/out and front desk activities. Both roles require hospitality experience, but the Rooms Manager typically has broader managerial duties.
What are the key skills and qualifications needed to thrive as a Rooms Manager, and why are they important?
To thrive as a Rooms Manager, you need strong knowledge of hospitality operations, staff supervision, and guest service standards, usually backed by a degree in hospitality management or equivalent experience. Familiarity with property management systems (PMS), reservation software, and housekeeping management tools is essential. Excellent leadership, problem-solving abilities, and effective communication help you motivate teams and resolve guest concerns promptly. These skills ensure smooth daily operations, high guest satisfaction, and efficient use of resources in a hotel or resort environment.
More about Rooms Manager jobs
What cities are hiring for Rooms Manager jobs? Cities with the most Rooms Manager job openings:
What are the most commonly searched types of Rooms jobs? The most popular types of Rooms jobs are:
What states have the most Rooms Manager jobs? States with the most job openings for Rooms Manager jobs include:
What job categories do people searching Rooms Manager jobs look for? The top searched job categories for Rooms Manager jobs are:
$62K - $78K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Delaware North rating
5.9
Delaware North
Based on 152 frontline employees who took The Breakroom Quiz
6.2
Caterers average
Based on 2,568 frontline employees who took The Breakroom Quiz
The best things about working at Delaware North
Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees
77%
say they have respectful managers
74%
say their health insurance is affordable
72%
say they enjoy their job
Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees
Job description
The opportunity
$62,354 - $78,300 / year
Delaware North Parks and Resorts is seeking a Rooms Manager to join our team at The Westin Buffalo in Buffalo, New York. In this role, you will co‑lead and support both the Front Desk and Housekeeping teams to ensure an exceptional guest experience from arrival to departure.
As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk operations, including welcoming guests, handling check‑in and check‑out processes, and resolving guest inquiries with professionalism and warmth. Strong organization, a personable demeanor, and the ability to multitask are essential.
If you’re seeking a dynamic role with opportunities for growth and leadership, apply today and become part of our dedicated hospitality team.
PayMinimum – Anticipated Maximum Base Salary: $62,354 - $78,300 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offerAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
- Co-Lead and manage a team of Housekeepers and Front Desk Associates, including hiring, training, scheduling, and performance management and evaluation
- Maintain an inventory of supplies; order and distribute supplies and equipment
- Ensure that all reports, orders, and projects are completed daily &weekly as per deadline
- Monitor and control expenses and payroll, while ensuring proper staffing are in place
- Conduct housekeeping inspections and take corrective action as needed
- Drive a company vehicle as needed
- All other tasks that are assigned as per role responsibilites
- Bachelor's Degree in hospitality or similar is strongly preferred but not mandatory
- Minimum three years of hotel operations experience, including front desk and housekeeping, required
- Working knowledge of various cleaning utensils, dryers, washers, tools, fixtures, and cleaning solvents
- Ability to work varied shifts, including nights, weekends, and some holidays, is required
- Must have a valid driver's license
- Proficient computer skills, including Word, Outlook & Excel
- Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties
- Occasionally required to lift and/or move up to 50 pounds
- Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces
Days
Evenings
Holidays
Weekends
Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$62,354 - $78,300 / year
Working at Delaware North
Perks for frontline workers
From Delaware North, via Breakroom
Flexible work schedules for all team members
Weekly pay for hourly team members
Referral bonuses for eligible roles
Training and development for all team members
Employee assistance program for eligible team members
Health, vision and dental insurance for eligible team members
401(k) with up to 4% company match for eligible team members
Paid time off and holidays for eligible team members
Performance bonuses for eligible team members
Paid parental bonding leave for eligible team members
Employee discounts (varies by location) for eligible team members
What to expect from working at Delaware North
From Delaware North
About Delaware North, in their own words
From Delaware North
Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.
Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.
Find connection, purpose, and growth at Delaware North.
Company values
From Delaware North
- Lean Forward: we are innovative creators who continually reimagine what’s next
- Come Together: we work collaboratively with each other and believe in the power of partnership
- Stand Up: we lead by example, own our decisions and take initiative
- Do Right: we value integrity and always do the right thing, especially when no one is looking
- Think Guest: the guest experience is at the heart of everything we do
What Delaware North employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Delaware North
Sourced by ZipRecruiter
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Buffalo, NY, US