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Director Rooms Controller Jobs (NOW HIRING)

Legendary Pictures LLC

Rooms Controller

Destin, FL · On-site

Director of Guest Services Summary: The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at our Front Desk. This includes assigning room blocks for ...

Legendary Inc

Rooms Controller

Destin, FL · On-site

Director of Guest Services Summary: The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at our Front Desk. This includes assigning room blocks for ...

EOS USA

Rooms Controller (Seasonal)

South Yarmouth, MA · On-site

$1.0K - $1.2K/wk

Partner closely with the Director of Revenue Management to monitor room availability, rate ... Rooms Controller Skills * Inventory Management: Balancing room inventory with guest demand is ...

Sage Hospitality Group

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Sage Hospitality

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Arlo DC

Rooms Controller

Washington, DC

Complete Rooms Controller checklist. * Coordinate pre-registration and pre-key preparation for ... Partner with marketing to drive direct business, elevate reputation, and identify future market ...

New

Sage Hospitality

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Sage Hospitality

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Sage Hospitality

Rooms Controller

Savannah, GA · On-site

The Rooms Controller is responsible for the maintaining and coordinating the day-to-day operation ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

BRIDGETON HOLDINGS GROUP

Rooms Controller

Miami, FL · On-site

$17 - $18/hr

The Rooms Controller is responsible for maintaining accurate room inventory, room status, and room ... directed * Communicate room availability challenges to Front Office leadership promptly

Aman Group

Rooms Controller - Aman New York

New York, NY · On-site

$39/hr

Role The Rooms Controller plays a vital role in ensuring operational precision, seamless communication, and exceptional guest experiences across every stage of the guest journey. This role reports to ...

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Director Rooms Controller information

See salary details

$33.5K

$117.5K

$195.5K

How much do director rooms controller jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director rooms controller in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director Rooms Controller, and how can they be effectively managed?

A Director Rooms Controller often faces challenges related to balancing occupancy rates, maximizing revenue, and ensuring seamless guest experiences, especially during peak periods or special events. Effective management involves close coordination with housekeeping, front desk, and sales teams to optimize room assignments and prioritize VIP or group bookings. Utilizing advanced property management systems and maintaining clear communication channels within the team are key strategies for overcoming these challenges. Additionally, anticipating high-demand periods and proactively adjusting room inventory can help prevent overbooking and guest dissatisfaction.

What is the difference between Director Rooms Controller vs Rooms Controller?

AspectDirector Rooms ControllerRooms Controller
CredentialsTypically requires management experience and industry certificationsUsually requires hospitality or hotel management certifications
Work EnvironmentOversees multiple departments or properties, strategic planningManages daily room operations within a hotel or resort
Employer & IndustryHotels, resorts, hospitality chainsHotels, resorts, hospitality industry

The main difference is that the Director Rooms Controller has a broader, strategic role overseeing multiple properties or departments, while the Rooms Controller focuses on daily operational management of room services within a single property.

What are the key skills and qualifications needed to thrive as a Director Rooms Controller, and why are they important?

To thrive as a Director Rooms Controller, you need deep knowledge of hotel operations, inventory management, and revenue optimization, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), revenue management software, and reservations platforms is critical. Exceptional leadership, communication, and problem-solving skills help lead teams and maintain guest satisfaction. These competencies ensure optimal room utilization, maximize revenue, and uphold high service standards in a competitive hospitality environment.

What are Director Rooms Controllers?

A Director Rooms Controller is a senior management professional in the hospitality industry who oversees the daily operations of the rooms division within a hotel or resort. This typically includes front office, housekeeping, reservations, and sometimes guest services. They are responsible for ensuring high levels of guest satisfaction, optimizing room occupancy and revenue, and maintaining operational efficiency. Their duties often involve coordinating with other department heads, developing policies, and managing budgets. The role requires strong leadership, organizational, and customer service skills.
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What cities are hiring for Director Rooms Controller jobs? Cities with the most Director Rooms Controller job openings:
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Director Rooms Controller jobs near you
Infographic showing various Director Rooms Controller job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 13% Temporary, and 25% Contract. Highlights an 100% Physical job distribution, with an average salary of $117,480 per year, or $56.5 per hour.
Rooms Controller

Rooms Controller

Legendary Pictures LLC

Destin, FL • On-site

Other

Posted 4 days ago

Job description

Job Title: Rooms Controller
Reports To: Director of Guest Services
Summary: The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at our Front Desk. This includes assigning room blocks for groups, guest preferences and our affiliate vacation rental units. The Front Office relies on the Room Controller's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Individuals in this role must also assist in the guest registration process, our PBX lines and our texting platform. The Rooms Controller is also a point of contact for our affiliate vacation rental teams and owners.
**Hourly rate commensurate with experience.
Essential Duties and Responsibilities
  • Input reservations from affiliate vacation rental PMS to Emerald Grande PMS, including last minute reservations and cancelations.
  • Using excel, ensure back-to-back efficiency of units with no oversell for vacation rentals on a consistent two-week out basis
  • Block group rooms, special requests and accommodations on all units and hotel rooms
  • Keep front desk staff, including management, informed of any oversells, challenges, special accommodations unmet, etc.
  • Check reservations listed on group resumes to ensure reservations dates, billing and room blocks are accurate in the PMS system
  • Assist owners with rooming issues, requests, upgrades or room move in accordance with affiliate policies and procedures
  • Monitor reservations to limit room moves and ensure owners and guests are in correct room type.
  • Efficiently operate affiliate PMS and on site PMS
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Assist at Front Desk when needed for check ins and check outs.
  • Promptly answer front office phones and text messages with positive, clear and professional intent. Handle all requests and problems and when needed and delegate special requests to appropriate persons or departments.
  • Assist in maintaining out of order & out of service rooms with engineering and housekeeping and affiliate personnel
  • Stay abreast of current and upcoming events and disseminate accurately to callers and guests.
  • Communicate with the housekeeping and maintenance departments for updates on clean and working rooms.
  • Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge, Skill and Ability Requirements
  • Critical thinking and problem-solving skills
  • Highly computer literate with proficiency in MS Office and related business and communication tools
  • Fantastic organizational and time management skills
  • Strategic and creative mindset
  • Meticulous attention to detail
  • Exceptional interpersonal, written and verbal communication skills.
  • Conflict resolution experience, patience, and good listening skills.
  • Excellent Customer Service Skills.
  • Effectively communicate with guests, owners, and employees via face to face, written or phone.
  • Ability to self-pace and work with little to no supervision.
  • Self-starter who works independently.
Education and Experience
  • Condo and/or timeshare unit rental program experience preferred
  • A minimum of 3 years' experience in hospitality, front desk operations, or related field

Key Competencies
Key Competencies include strong work ethic, attention to detail, ability to self-pace, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and/or complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and ratio. Can fully utilize Excel to create formulas, pivot tables, etc., as needed.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications
Availability Open and operational seven days a week. Employee may be asked to work longer days or over the weekend upon occasion.
Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company's Safety Policy.
Language Skills Must be able to speak, read, write, and comprehend the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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