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Director Rooms Controller Jobs (NOW HIRING)

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Sage Hospitality

Rooms Controller

Wayzata, MN

$18 - $20/hr

The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role that supports ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Sage Hospitality

Rooms Controller

Wayzata, MN · On-site

$18/hr

Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Sage Hospitality

Rooms Controller

Wayzata, MN · On-site

$18 - $20/hr

Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Hawks Cay Resort

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

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Director Rooms Controller information

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$33.5K

$117.5K

$195.5K

How much do director rooms controller jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director rooms controller in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is a director rooms controller?

A Director Rooms Controller is a senior management professional in the hospitality industry who oversees the daily operations of the rooms division within a hotel or resort. This typically includes front office, housekeeping, reservations, and sometimes guest services. They are responsible for ensuring high levels of guest satisfaction, optimizing room occupancy and revenue, and maintaining operational efficiency. Their duties often involve coordinating with other department heads, developing policies, and managing budgets. The role requires strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a director rooms controller?

To thrive as a Director Rooms Controller, you need deep knowledge of hotel operations, inventory management, and revenue optimization, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), revenue management software, and reservations platforms is critical. Exceptional leadership, communication, and problem-solving skills help lead teams and maintain guest satisfaction. These competencies ensure optimal room utilization, maximize revenue, and uphold high service standards in a competitive hospitality environment.

What are some common challenges faced by a director rooms controller, and how can they be effectively managed?

A Director Rooms Controller often faces challenges related to balancing occupancy rates, maximizing revenue, and ensuring seamless guest experiences, especially during peak periods or special events. Effective management involves close coordination with housekeeping, front desk, and sales teams to optimize room assignments and prioritize VIP or group bookings. Utilizing advanced property management systems and maintaining clear communication channels within the team are key strategies for overcoming these challenges. Additionally, anticipating high-demand periods and proactively adjusting room inventory can help prevent overbooking and guest dissatisfaction.

What is the difference between Director Rooms Controller vs Rooms Controller?

AspectDirector Rooms ControllerRooms Controller
CredentialsTypically requires management experience and industry certificationsUsually requires hospitality or hotel management certifications
Work EnvironmentOversees multiple departments or properties, strategic planningManages daily room operations within a hotel or resort
Employer & IndustryHotels, resorts, hospitality chainsHotels, resorts, hospitality industry

The main difference is that the Director Rooms Controller has a broader, strategic role overseeing multiple properties or departments, while the Rooms Controller focuses on daily operational management of room services within a single property.

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What are the most commonly searched types of Rooms Controller jobs?

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What states have the most Director Rooms Controller jobs?

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Director Rooms Controller jobs near you
Infographic showing various Director Rooms Controller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.

Rooms Controller

Kalahari Resorts & Conventions

Round Rock, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Kalahari Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

66th of 109 rated hotels

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Rooms Controller
Kalahari Resorts & Conventions is seeking a Rooms Controller. In this role, you will act as the primary liaison between Front Desk and Housekeeping, ensuring accurate room status, efficient room turnover, and clear communication throughout the day. You will monitor room availability, housekeeping progress, and arrival queue for arriving guests to help ensure rooms are ready and available when needed.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure accurate room status, timely room turnover, and seamless communication between Front Desk and Housekeeping. By coordinating priorities and keeping teams aligned, you will help minimize guest wait times and ensures rooms are ready when needed.
Key Responsibilities
  • Serve as the primary liaison between Front Desk and Housekeeping, ensuring clear and timely communication.
  • Monitor and maintain accurate room statuses, identifying discrepancies between Versa and actual room conditions.
  • Track Housekeeping progress and prioritize room turnover based on arrivals, availability, VIPs, groups, and special requests.
  • Identify and communicate room delays, maintenance issues, inventory concerns, and conditions that may impact arriving guests.
  • Ensure cleaned and inspected rooms are released promptly to maximize room availability.
  • Monitor room moves, early arrivals, late check-outs, extensions, and other activities affecting room inventory.
  • Provide regular updates to Front Desk, Housekeeping, and Rooms Division leadership to support efficient daily operations.
  • Assist other Rooms Division departments as needed while maintaining a professional, proactive, and team-oriented approach.

What We're Looking For
  • Previous hotel or Rooms Division experience preferred.
  • Strong communication and organizational skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and ability to identify room-status discrepancies.
  • Ability to work effectively with Front Desk, Housekeeping, and other departments.
  • Knowledge of Versa, Hotsos, Excel, Outlook Email or similar hotel systems preferred.
  • Preferred bilingual in both Spanish and English.
  • Must be able to work long hours including weekends and holidays.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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