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Director Rooms Controller Jobs (NOW HIRING)

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Sage Hospitality

Rooms Controller

Wayzata, MN · On-site

$18 - $20/hr

The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role that supports ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Travel + Leisure

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Sage Hospitality

Rooms Controller

Wayzata, MN · On-site

$18/hr

Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Sage Hospitality

Rooms Controller

Wayzata, MN · On-site

$18 - $20/hr

Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Sage Hospitality

Rooms Controller

Wayzata, MN

$18 - $20/hr

Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Sage Hospitality Group

Rooms Controller

Wayzata, MN · On-site

$20/hr

Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role ... Ability to work independently, without direct supervision or as part of a cohesive team. * Ability ...

Hawks Cay Resort

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

EOS USA

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Job Title Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the ... Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ...

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Director Rooms Controller information

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$33.5K

$117.5K

$195.5K

How much do director rooms controller jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director rooms controller in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is a director rooms controller?

A Director Rooms Controller is a senior management professional in the hospitality industry who oversees the daily operations of the rooms division within a hotel or resort. This typically includes front office, housekeeping, reservations, and sometimes guest services. They are responsible for ensuring high levels of guest satisfaction, optimizing room occupancy and revenue, and maintaining operational efficiency. Their duties often involve coordinating with other department heads, developing policies, and managing budgets. The role requires strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a director rooms controller?

To thrive as a Director Rooms Controller, you need deep knowledge of hotel operations, inventory management, and revenue optimization, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), revenue management software, and reservations platforms is critical. Exceptional leadership, communication, and problem-solving skills help lead teams and maintain guest satisfaction. These competencies ensure optimal room utilization, maximize revenue, and uphold high service standards in a competitive hospitality environment.

What are some common challenges faced by a director rooms controller, and how can they be effectively managed?

A Director Rooms Controller often faces challenges related to balancing occupancy rates, maximizing revenue, and ensuring seamless guest experiences, especially during peak periods or special events. Effective management involves close coordination with housekeeping, front desk, and sales teams to optimize room assignments and prioritize VIP or group bookings. Utilizing advanced property management systems and maintaining clear communication channels within the team are key strategies for overcoming these challenges. Additionally, anticipating high-demand periods and proactively adjusting room inventory can help prevent overbooking and guest dissatisfaction.

What is the difference between Director Rooms Controller vs Rooms Controller?

AspectDirector Rooms ControllerRooms Controller
CredentialsTypically requires management experience and industry certificationsUsually requires hospitality or hotel management certifications
Work EnvironmentOversees multiple departments or properties, strategic planningManages daily room operations within a hotel or resort
Employer & IndustryHotels, resorts, hospitality chainsHotels, resorts, hospitality industry

The main difference is that the Director Rooms Controller has a broader, strategic role overseeing multiple properties or departments, while the Rooms Controller focuses on daily operational management of room services within a single property.

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Director Rooms Controller jobs near you
Infographic showing various Director Rooms Controller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.

Rooms Controller

Travel + Leisure Co.

Williamsburg, VA

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Now hiring for Club Wyndham Kingsgate Resort in Williamsburg, VA.

The pay for this full time position is $23/hour plus benefits.

How You'll Shine:
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping, Engineering and Reservations departments regarding the status and distribution of all guest rooms. The Rooms Controller will organize room moves, control maximum occupancy days and supervise upgrades. This role will maintain the company's expected high quality standards when interacting and communicating with internal and external customers and will follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System (GHS) regulations.
How You'll Make an Impact:

  • Responsible for the Guest Room Inventory Distribution for the resort.

  • Confers with all appropriate management regarding handling of groups, unusual circumstances, or special requests.

  • Ensures that special reservations and accommodations are handled properly. Blocks group rooms, daily rooms, address special request and VIP rooms.

  • Maintains a room pool from which rooms may be pulled for early arrivals and special requests.

  • Coordinates the status of rooms with Housekeeping and Engineering.

  • Communicates priority arrivals with Housekeeping, Engineering and resort leadership as applicable.

  • Is thoroughly knowledgeable with all resort room types and resort facilities.

  • Have a thorough understanding of hotel occupancy trends.


What You'll Bring:

  • Excellent communication skills.

  • Ability to give high priority to customer service.

  • Ability to read, write and understand English.

  • Proper cash handling procedures.

  • Computer proficiency.

  • Previous Front Desk / Resort experience preferred.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

Generally starting at $23.00 - $23.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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