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Director Rooms Controller Jobs (NOW HIRING)

Hyatt

Reservation/Rooms Controller

Tysons Corner, VA · On-site

$20 - $22/hr

This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This ...

The Bristol Hotel

Director of Rooms

Bristol, VA · On-site

The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development ...

Charlestowne Hotels

Director of Rooms

Lake Forest, IL

$85K - $100K/yr

The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development ...

Charlestowne Hotels

DIRECTOR OF ROOMS

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development ...

Charlestowne Hotels

Director of Rooms

Bristol, VA · On-site

The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development ...

Deer Path Inn

Director of Rooms

Lake Forest, IL · On-site

$85K - $100K/yr

The Director of Rooms will help the General Manager achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development ...

The Delphi

Director of Rooms

Los Angeles, CA · On-site

$100K - $120K/yr

Director of Rooms The Director of Rooms is responsible for assisting the hotel General Manager with ... Will achieve desired outcomes by planning, implementing, and controlling effective departmental ...

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Director Rooms Controller information

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$33.5K

$117.5K

$195.5K

How much do director rooms controller jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director rooms controller in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is a director rooms controller?

A Director Rooms Controller is a senior management professional in the hospitality industry who oversees the daily operations of the rooms division within a hotel or resort. This typically includes front office, housekeeping, reservations, and sometimes guest services. They are responsible for ensuring high levels of guest satisfaction, optimizing room occupancy and revenue, and maintaining operational efficiency. Their duties often involve coordinating with other department heads, developing policies, and managing budgets. The role requires strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a director rooms controller?

To thrive as a Director Rooms Controller, you need deep knowledge of hotel operations, inventory management, and revenue optimization, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), revenue management software, and reservations platforms is critical. Exceptional leadership, communication, and problem-solving skills help lead teams and maintain guest satisfaction. These competencies ensure optimal room utilization, maximize revenue, and uphold high service standards in a competitive hospitality environment.

What are some common challenges faced by a director rooms controller, and how can they be effectively managed?

A Director Rooms Controller often faces challenges related to balancing occupancy rates, maximizing revenue, and ensuring seamless guest experiences, especially during peak periods or special events. Effective management involves close coordination with housekeeping, front desk, and sales teams to optimize room assignments and prioritize VIP or group bookings. Utilizing advanced property management systems and maintaining clear communication channels within the team are key strategies for overcoming these challenges. Additionally, anticipating high-demand periods and proactively adjusting room inventory can help prevent overbooking and guest dissatisfaction.

What is the difference between Director Rooms Controller vs Rooms Controller?

AspectDirector Rooms ControllerRooms Controller
CredentialsTypically requires management experience and industry certificationsUsually requires hospitality or hotel management certifications
Work EnvironmentOversees multiple departments or properties, strategic planningManages daily room operations within a hotel or resort
Employer & IndustryHotels, resorts, hospitality chainsHotels, resorts, hospitality industry

The main difference is that the Director Rooms Controller has a broader, strategic role overseeing multiple properties or departments, while the Rooms Controller focuses on daily operational management of room services within a single property.

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Director Rooms Controller jobs near you
Infographic showing various Director Rooms Controller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.

Sheraton Grand Nashville - Rooms Controller

Aimbridge Hospitality

Nashville, TN • On-site

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

62nd of 109 rated hotels

Job description

The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both revenue and quality service levels for guests.
QUALIFICATIONS:
  • Typically requires a high school diploma and 2 to 4 years of experience.
  • Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to a subordinate group.

JOB RESPONSIBILITIES:
  • Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS.
  • Block VIPs and identified members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
  • Manage Out of Order and Out of Service room's inventory, following up with departments such as Housekeeping, Engineering, and Front Desk and updating Revenue Management team.
  • Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly, down to the room type level.
  • Ensure inventory across Property Management System (Galaxy), Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.
  • Any task as assigned by Revenue Management or Hotel Leadership team.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Located in the heart of Nashville, Sheraton Grand Nashville Downtown makes it easy to get involved in all of the iconic things Music City has to offer. We're only a few blocks from Bridgestone Arena and the flashing lights of Broadway, and within walking distance to several attractions within the area. At our Hotel we're committed to providing exception guest service where we aim to exceed our guests standards. Our property was fully renovated in 2024 and we offer exceptional perks for all associates including free parking and employee meals in our breakroom. In addition, we are conveniently located only a few blocks from central bus station. So, if you have a guest first mentality and you're interested in joining a supportive team with a winning culture look not further! Come join a team where you can grow, succeed, and belong.
Application deadline for Colorado positions: 6/13/25

What Aimbridge Hospitality employees say

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Hours and flexibility

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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