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Rooms Controller Jobs (NOW HIRING)

Marriott Vacations Worldwide

$19/hr

As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great ...

JW Marriott Savannah

Rooms Controller

Savannah, GA

The Rooms Controller will maintain and manage the hotel's inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are ...

Highgate Hotels

Rooms Controller

Savannah, GA

The purpose of the Rooms Controller Agent Position is to increase guest preference of our hotel and Highgate Hotels brand. The Rooms Controller assigns hotel rooms to guests based on their ...

HV Global Marketing Corporation

$25.50/hr

As a Rooms Controller at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

JW Marriott Savannah

Rooms Controller

Savannah, GA · On-site

The Rooms Controller will maintain and manage the hotel's inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are ...

Avion Hospitality

Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to join our dynamic hospitality team. This role is essential in ensuring the smooth operation of room ...

Avion Hospitality

Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to join our dynamic hospitality team. This role is essential in ensuring the smooth operation of room ...

Montage International

Rooms Controller

Healdsburg, CA · On-site

$31.26/hr

Rooms Controller SUMMARY The primary responsibilities of the Rooms Controller is to pre-register all hotel guests to ensure a smooth arrival. ESSENTIAL FUNCTIONS * Pre-register reservations in Opera ...

Montage International

Rooms Controller

Big Sky, MT · On-site

Rooms Controller SUMMARY The primary responsibilities of the Rooms Controller is to pre-register all hotel guests to ensure a smooth arrival. ESSENTIAL FUNCTIONS * Pre-register reservations in Opera ...

Arlo DC

Rooms Controller

Washington, DC · On-site

Complete Rooms Controller checklist. * Coordinate pre-registration and pre-key preparation for groups with contracted pre-key services, including airline crews and other designated groups. * Use ...

Arlo DC

Rooms Controller

Washington, DC · On-site

Complete Rooms Controller checklist. * Coordinate pre-registration and pre-key preparation for groups with contracted pre-key services, including airline crews and other designated groups. * Use ...

Concord Hospitality

Rooms Controller

Duluth, GA · On-site

As a Rooms Controller associate at Concord Hospitality, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office and room service ...

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Rooms Controller information

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$55K

$119.5K

$175.5K

How much do rooms controller jobs pay per year?

As of Jul 26, 2026, the average yearly pay for rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

In hotel management, the highest paying roles are typically general managers or hotel directors, who oversee operations and strategic planning. These positions often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn six-figure salaries depending on the property's size and location.

What is the highest paying job at a hotel?

In hotels, executive roles such as General Manager or Director of Operations tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple departments and strategic decision-making.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are Rooms Controllers?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What is a room controller job description?

A room controller is responsible for managing the allocation and scheduling of hotel or facility rooms, ensuring efficient use of space and resources. They often coordinate with front desk staff, handle reservations, and use management software to track room availability. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by Rooms Controllers and how can they be effectively managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What are the key skills and qualifications needed to thrive as a Rooms Controller, and why are they important?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.

What does a rooms controller do on a resume?

A rooms controller manages room bookings, reservations, and availability in hospitality or event settings. They often use property management systems and coordinate with staff to ensure smooth operations, highlighting organizational and communication skills on a resume.
More about Rooms Controller jobs
What cities are hiring for Rooms Controller jobs? Cities with the most Rooms Controller job openings:
What are the most commonly searched types of Rooms Controller jobs? The most popular types of Rooms Controller jobs are:
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Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 90% Full Time, 2% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 6% Hybrid, and 5% Remote job distribution, with an average salary of $119,497 per year, or $57.5 per hour.
Rooms Controller

Rooms Controller

Marriott Vacations Worldwide

Palm Desert, CA • On-site

$21.40/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Marriott Vacations Worldwide rating

7.4

Company rating: 7.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 21 rated holiday rentals

Job description

Hourly Rate: $21.40 Hourly Rate: $21.40 Requirement: Valid driver’s license required Shift: 1st/2nd; must be available to work weekends and holidays Position type: Full Time At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking  Free Fitness Center use Free Golf Discounted meals, complimentary soft drinks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Company branded winter coat, uniforms and work shoe stipend provided Monthly phone stipend As a Rooms Controller, a typical day will include: Assigns a room according to guest requests and preferences whenever possible. Reviews/Tracks/Accommodates requests for room/check-out changes when possible. Performs duplicate reservation checks; block rooms. Confirms reservations and cancellations.   Communicates to appropriate staff that there are guests who are waiting for an available room.    Organizes and coordinates check-in/pre-registration procedures for arriving groups.  Reviews requests for late check-outs and approves according to occupancy.   Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Rooms Controller at MVW: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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