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Rooms Controller Jobs (NOW HIRING)

HYATT Hotels

Rooms Controller

Los Angeles, CA · On-site

$26 - $26.22/hr

Rooms Controller We are seeking a goal oriented, motivated Rooms Controller to join our dynamic team. Compensation: $26.00 to $26.22 per hour, Full-Time About the Role The Rooms Controller plays a ...

Marriott Vacations Worldwide

$21.40/hr

As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great ...

Marriott Vacations Worldwide

$19/hr

As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great ...

Marriott Vacations Worldwide

$21.40/hr

As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great ...

Legendary Pictures LLC

Rooms Controller

Destin, FL · On-site

The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at our Front Desk. This includes assigning room blocks for groups, guest preferences and our ...

JW Marriott Savannah

Rooms Controller

Savannah, GA · On-site

The Rooms Controller will maintain and manage the hotel's inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are ...

JW Marriott Savannah

Rooms Controller

Savannah, GA · On-site

The Rooms Controller will maintain and manage the hotel's inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are ...

Avion Hospitality

Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to join our dynamic hospitality team. This role is essential in ensuring the smooth operation of room ...

JW Marriott Savannah

Rooms Controller

Savannah, GA · On-site

The Rooms Controller will maintain and manage the hotel's inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are ...

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Rooms Controller information

See salary details

$55K

$119.5K

$175.5K

How much do rooms controller jobs pay per year?

As of Jul 4, 2026, the average yearly pay for rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

In hotel management, the highest paying roles are typically general managers or hotel directors, who oversee operations and strategic planning. These positions often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn six-figure salaries depending on the property's size and location.

What is the highest paying job at a hotel?

In hotels, executive roles such as General Manager or Director of Operations tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple departments and strategic decision-making.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are Rooms Controllers?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What is a room controller job description?

A room controller is responsible for managing the allocation and scheduling of hotel or facility rooms, ensuring efficient use of space and resources. They often coordinate with front desk staff, handle reservations, and use management software to track room availability. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by Rooms Controllers and how can they be effectively managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What are the key skills and qualifications needed to thrive as a Rooms Controller, and why are they important?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.

What does a rooms controller do on a resume?

A rooms controller manages room bookings, reservations, and availability in hospitality or event settings. They often use property management systems and coordinate with staff to ensure smooth operations, highlighting organizational and communication skills on a resume.
More about Rooms Controller jobs
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Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $119,497 per year, or $57.5 per hour.

Rooms Controller

Hyatt Place I Hyatt House LAX

Los Angeles, CA • On-site

$26 - $26.22/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About the Role:

The Rooms Controller plays a pivotal role in managing and optimizing room inventory and reservations within a hospitality environment, ensuring maximum occupancy and revenue generation. This position requires close collaboration with front office, housekeeping, and sales teams to coordinate room availability and maintain seamless guest experiences. The Rooms Controller is responsible for monitoring room allocation,and implementing strategies to balance occupancy with guest satisfaction. By analyzing booking trends and adjusting room rates accordingly, the Rooms Controller helps drive profitability while maintaining operational efficiency. Ultimately, this role ensures that room resources are utilized effectively to meet both business objectives and guest expectations.

Minimum Qualifications:

  • High school diploma or equivalent; associate or bachelor’s degree in hospitality management or related field preferred.
  • Minimum of 2 years experience in hotel operations, front office, or room management roles.
  • Proficiency with property management systems (PMS) and reservation software.
  • Strong organizational skills with attention to detail and the ability to multitask effectively.
  • Excellent communication and interpersonal skills to work collaboratively with diverse teams.

Preferred Qualifications:

  • Experience working in a mid-size to large hotel or resort environment.
  • Knowledge of revenue management principles and dynamic pricing strategies.
  • Familiarity with advanced data analysis tools and reporting software.
  • Certification in hospitality or hotel management (e.g., CHIA, CHA) is a plus.
  • Demonstrated ability to lead or train junior staff in room control procedures.

Responsibilities:

  • Manage daily room inventory and allocation to maximize occupancy and revenue.
  • Assist the front desk, when needed.
  • Coordinate with front desk and housekeeping teams to ensure accurate room status updates and timely room readiness.
  • Monitor and analyze booking patterns and market trends to forecast demand and adjust room availability accordingly.
  • Implement and maintain room control procedures to optimize room assignments and minimize overbooking or vacancies.
  • Collaborate with sales and marketing departments to support promotional activities and special group bookings.
  • Prepare regular reports on room occupancy, revenue performance, and forecast accuracy for management review.
  • Resolve any discrepancies or issues related to room assignments and guest accommodations promptly and professionally.
  • Perform any other duties as requested by management.

Skills:

The Rooms Controller utilizes strong organizational and analytical skills daily to monitor room availability and forecast demand accurately. Effective communication skills are essential for coordinating with multiple departments to ensure smooth operations and guest satisfaction. Proficiency with property management systems enables the Rooms Controller to update room statuses, manage reservations, and generate reports efficiently. Problem-solving skills are applied to resolve booking conflicts and optimize room assignments under varying conditions. Additionally, knowledge of revenue management and data analysis supports strategic decision-making to maximize occupancy and profitability.