Rooms Controller
Tampa, FL · On-site
As a Rooms Controller , and pre-arrival logistics - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Here ...
Rooms Controller
Tampa, FL · On-site
As a Rooms Controller , and pre-arrival logistics - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Here ...
Rooms Controller
Short Hills, NJ · On-site
$27.50/hr
The Rooms Controller is responsible for managing room inventory to ensure maximum occupancy and guest satisfaction. This role acts as the central coordination point between the Front Desk ...
Rooms Controller
Short Hills, NJ · On-site
$27.50/hr
The Rooms Controller is responsible for managing room inventory to ensure maximum occupancy and guest satisfaction. This role acts as the central coordination point between the Front Desk ...
Rooms Controller
$18 - $20/hr
Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role that supports the full guest experience at Wayzata's most beloved lakeside retreat. This position ...
Rooms Controller
$18 - $20/hr
Job Overview The Rooms Controller at The Hotel Landing brings expertise and genuine care to a role that supports the full guest experience at Wayzata's most beloved lakeside retreat. This position ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Anaheim, CA · On-site
Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both ...
Rooms Controller
Anaheim, CA · On-site
Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both ...
Rooms Controller
Rancho Mirage, CA · On-site
$21/hr
Position Summary The Rooms Controller plays an essential role in supporting the daily operations of The Westin Rancho Mirage Golf Resort & Spa, with a strong focus on delivering elevated guest ...
Rooms Controller
Rancho Mirage, CA · On-site
$21/hr
Position Summary The Rooms Controller plays an essential role in supporting the daily operations of The Westin Rancho Mirage Golf Resort & Spa, with a strong focus on delivering elevated guest ...
Rooms Controller
Anaheim, CA · On-site
$22/hr
Job SummaryThe Rooms Controller will work in partnership with Revenue Management, Front Desk and otheroperational departments with a focus on managing the hotel's room inventory to maximize both ...
Quick apply
Rooms Controller
Anaheim, CA · On-site
$22/hr
Job SummaryThe Rooms Controller will work in partnership with Revenue Management, Front Desk and otheroperational departments with a focus on managing the hotel's room inventory to maximize both ...
Rooms Controller
Anaheim, CA · On-site
$22/hr
Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both ...
Rooms Controller
Anaheim, CA · On-site
$22/hr
Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both ...
Rooms Controller
Nashville, TN · On-site
Additional Information Job Number 26108800 Job Category Rooms & Guest Services Operations Location 2401 Music Valley Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP Schedule Full Time ...
Rooms Controller
Nashville, TN · On-site
Additional Information Job Number 26108800 Job Category Rooms & Guest Services Operations Location 2401 Music Valley Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP Schedule Full Time ...
Rooms Controller
Miami, FL · On-site
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller
Miami, FL · On-site
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Nashville, TN · On-site
Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...
Rooms Controller
Nashville, TN · On-site
Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller
Nashville, TN · On-site
Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...
Rooms Controller
Nashville, TN · On-site
Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Quick apply
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Williamsburg, VA · On-site
$23/hr
The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...
Rooms Controller
Miami, FL · On-site
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller
Miami, FL · On-site
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller
Miami, FL · On-site
$17 - $18/hr
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Quick apply
Rooms Controller
Miami, FL · On-site
$17 - $18/hr
Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...
Rooms Controller information
See salary details
$55K - $66K
1% of jobs
$66K - $76.9K
4% of jobs
$76.9K - $87.9K
9% of jobs
$97.2K is the 25th percentile. Wages below this are outliers.
$87.9K - $98.8K
13% of jobs
$98.8K - $109.8K
15% of jobs
The median wage is $115.6K / yr.
$109.8K - $120.7K
15% of jobs
$120.7K - $131.7K
15% of jobs
$134.7K is the 75th percentile. Wages above this are outliers.
$131.7K - $142.6K
11% of jobs
$142.6K - $153.6K
9% of jobs
$153.6K - $164.5K
5% of jobs
$164.5K - $175.5K
3% of jobs
$55K
$119.5K
$175.5K
How much do rooms controller jobs pay per year?
As of Sep 7, 2026, the average yearly pay for rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.
What is a rooms controller?
Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.
What skills and qualifications are needed to thrive as a rooms controller?
To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.
What are common challenges faced by rooms controllers and how can they be managed?
Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.
What is the difference between Rooms Controller vs Front Desk Agent?
| Aspect | Rooms Controller | Front Desk Agent |
|---|---|---|
| Credentials | Hospitality or hotel management certification, relevant experience | Customer service training, hospitality certification often preferred |
| Work Environment | Hotel operations, reservations, room allocation | Front desk, guest check-in/out, customer service |
| Employer & Industry | Hotels, resorts, hospitality industry | Hotels, motels, hospitality industry |
While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.
More about Rooms Controller jobs
What cities are hiring for Rooms Controller jobs?
Cities with the most Rooms Controller job openings:
What are the most commonly searched types of Rooms Controller jobs?
The most popular types of Rooms Controller jobs are:
What states have the most Rooms Controller jobs?
States with the most job openings for Rooms Controller jobs include:
What job categories do people searching Rooms Controller jobs look for?
The top searched job categories for Rooms Controller jobs are:
Hilton rating
6.4
Based on 767 frontline employees who took The Breakroom Quiz
56th of 109 rated hotels
Job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Rooms Controller, and pre-arrival logistics - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Manage group booking logistics: Create and maintain group blocks, rooming lists, billing details, and pre-arrival assignments
- Prepare for seamless arrivals: Ensure all group and special accommodation requests are confirmed and accurately assigned prior to arrival
- Manage pre-arrival communication: Lead the guest messaging process, including sending 24-hour pre-arrival texts and responding to guest inquiries
- Balance room inventory: Monitor and adjust room availability for the current day and 14-day forecast
- Deliver exceptional experiences: Handle VIP and suite reservations and proactively look for opportunities to make the experience exceptional
- Assist guest services: Answer calls, log guest requests, assist with bookings, and help resolve issues to uphold service standards
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About Hilton
Sourced by ZipRecruiter
Industry
Hospitality services and traveler accommodation
Company size
10,000+ Employees
Headquarters location
McLean, VA, US