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Rooms Controller Jobs in Florida (NOW HIRING)

Marriott Vacations Worldwide

$23.30/hr

As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Hourly Wage ...

HHM Hotels

Rooms Controller

Miami, FL

$17 - $18/hr

Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...

Marriott

Rooms Controller

Fort Lauderdale, FL · On-site

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...

AC Miami Wynwood

Rooms Controller

Miami, FL · On-site

Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...

Marriott

Rooms Controller

Lake Buena Vista, FL

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...

New

AC Miami Wynwood

Rooms Controller

Miami, FL · On-site

Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...

Marriott

Rooms Controller

Miami, FL · On-site

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...

Whiteface Lodge

Rooms Controller

Miami, FL · On-site

Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...

The Rittenhouse Hotel

Rooms Controller

Miami, FL · On-site

Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...

Marriott

Rooms Controller

Fort Lauderdale, FL · On-site

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check ...

AC Miami Wynwood

Rooms Controller

Miami, FL · On-site

Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that ...

Marriott

Rooms Controller

Miami, FL · On-site

Additional Information Job Number 26091810 Job Category Rooms & Guest Services Operations Location 1633 N Bayshore Dr, Miami, Florida, United States, 33132 VIEW ON MAP ( Schedule Full Time Located ...

HEI Hotels and Resorts

Rooms Controller

Orlando, FL · On-site

Job Title Assist guests during the reservation process. Essential Duties and Responsibilities Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English ...

Heihotels

Rooms Controller

Orlando, FL · On-site

About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the ...

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All JobsRooms Controller JobsRooms Controller Jobs in Florida

Rooms Controller information

See Florida salary details

$41.1K

$89.3K

$131.2K

How much do rooms controller jobs pay per year?

As of Aug 21, 2026, the average yearly pay for rooms controller in Florida is $89,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a rooms controller?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What skills and qualifications are needed to thrive as a rooms controller?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.

What are common challenges faced by rooms controllers and how can they be managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the most commonly searched types of Rooms Controller jobs in Florida?

The most popular types of Rooms Controller jobs in Florida are:

What are popular job titles related to Rooms Controller jobs in Florida?

For Rooms Controller jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Rooms Controller jobs in Florida look for?

The top searched job categories for Rooms Controller jobs in Florida are:

What cities in Florida are hiring for Rooms Controller jobs?

Cities in Florida with the most Rooms Controller job openings:

Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 16% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $89,299 per year, or $42.9 per hour.

Rooms Controller

Marriott Vacations Worldwide

On-site

$23.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Marriott Vacations Worldwide rating

7.4

Company rating: 7.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 21 rated holiday rentals

Job description

Hourly Rate: $23.30

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Hourly Wage: $23.30

Shift: 1st/2nd; must be available to work weekends and holidays

Position type: Full Time

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position

Site Specific Perk:

  • Free parking

  • Department celebrations

  • Associate Appreciation Week

  • Monthly associate recognition and reward programs

  • Company branded winter coat, uniforms and work shoe stipend provided

  • Discounts on local food, fitness, recreation

As a Rooms Controller, a typical day will include:

  • Assigns a room according to guest requests and preferences whenever possible.

  • Reviews/Tracks/Accommodates requests for room/check-out changes when possible.

  • Performs duplicate reservation checks; block rooms.

  • Confirms reservations and cancellations.

  • Communicates to appropriate staff that there are guests who are waiting for an available room.

  • Organizes and coordinates check-in/pre-registration procedures for arriving groups.

  • Reviews requests for late check-outs and approves according to occupancy.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Rooms Controller at MVW:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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