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Rooms Controller Jobs (NOW HIRING)

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

EOS USA

Rooms Controller (Seasonal)

South Yarmouth, MA · On-site

$1.0K - $1.2K/wk

Rooms Controller (Seasonal) The Rooms Controller serves as the operational linchpin within the hospitality sector, ensuring the seamless allocation and management of guest accommodations. This role ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

Travel + Leisure

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping ...

The Don CeSar

Rooms Controller

Saint Pete Beach, FL · On-site

As a Rooms Controller, you'll play a vital role in coordinating and optimizing room assignments, ensuring smooth operations, and maximizing guest satisfaction. With your high energy, enthusiasm, and ...

The Don CeSar

Rooms Controller

Saint Pete Beach, FL · On-site

As a Rooms Controller, you'll play a vital role in coordinating and optimizing room assignments, ensuring smooth operations, and maximizing guest satisfaction. With your high energy, enthusiasm, and ...

SH Hotels and Resorts

Rooms Controller

Seattle, WA · On-site

$25.50/hr

We're current searching for a warm, welcoming, articulate Rooms Controller to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you ...

Sage Hospitality Group

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves ...

Sage Hospitality

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves ...

Sage Hospitality

Rooms Controller

Savannah, GA · On-site

Job Overview The Rooms Controller is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves ...

Marriott

Rooms Controller

Washington, DC · On-site

$23.77 - $31.70/hr

Additional Information Open Availability, Weekend Shifts, Previous Front Office, Rooms Controller Experience Preferred Job Number 26072437 Job Category Rooms & Guest Services Operations Location 999 ...

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Rooms Controller information

See salary details

$55K

$119.5K

$175.5K

How much do rooms controller jobs pay per year?

As of Jul 5, 2026, the average yearly pay for rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

In hotel management, the highest paying roles are typically general managers or hotel directors, who oversee operations and strategic planning. These positions often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn six-figure salaries depending on the property's size and location.

What is the highest paying job at a hotel?

In hotels, executive roles such as General Manager or Director of Operations tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple departments and strategic decision-making.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are Rooms Controllers?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What is a room controller job description?

A room controller is responsible for managing the allocation and scheduling of hotel or facility rooms, ensuring efficient use of space and resources. They often coordinate with front desk staff, handle reservations, and use management software to track room availability. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by Rooms Controllers and how can they be effectively managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What are the key skills and qualifications needed to thrive as a Rooms Controller, and why are they important?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.

What does a rooms controller do on a resume?

A rooms controller manages room bookings, reservations, and availability in hospitality or event settings. They often use property management systems and coordinate with staff to ensure smooth operations, highlighting organizational and communication skills on a resume.
More about Rooms Controller jobs
What cities are hiring for Rooms Controller jobs? Cities with the most Rooms Controller job openings:
What are the most commonly searched types of Rooms Controller jobs? The most popular types of Rooms Controller jobs are:
What states have the most Rooms Controller jobs? States with the most job openings for Rooms Controller jobs include:
What job categories do people searching Rooms Controller jobs look for? The top searched job categories for Rooms Controller jobs are:
Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $119,497 per year, or $57.5 per hour.
Rooms Controller

Rooms Controller

Travel + Leisure Co.

Williamsburg, VA • On-site

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 24 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 147 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 93%

    93% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 93%

    93% say their health insurance is affordable

    say their health insurance is affordable

  • 76%

    76% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 24 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Now hiring for Club Wyndham Kingsgate Resort in Williamsburg, VA.

How You’ll Shine:
The Rooms Controller will be responsible for coordinating and maintaining the hotel’s day-to-day guest room inventory. This role will act as a liaison between the Guest Services, Housekeeping, Engineering and Reservations departments regarding the status and distribution of all guest rooms. The Rooms Controller will organize room moves, control maximum occupancy days and supervise upgrades. This role will maintain the company’s expected high quality standards when interacting and communicating with internal and external customers and will follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System (GHS) regulations.
How You'll Make an Impact:
Responsible for the Guest Room Inventory Distribution for the resort. Confers with all appropriate management regarding handling of groups, unusual circumstances, or special requests. Ensures that special reservations and accommodations are handled properly. Blocks group rooms, daily rooms, address special request and VIP rooms. Maintains a room pool from which rooms may be pulled for early arrivals and special requests. Coordinates the status of rooms with Housekeeping and Engineering. Communicates priority arrivals with Housekeeping, Engineering and resort leadership as applicable. Is thoroughly knowledgeable with all resort room types and resort facilities. Have a thorough understanding of hotel occupancy trends.
What You’ll Bring:

  • Excellent communication skills.

  • Ability to give high priority to customer service.

  • Ability to read, write and understand English.

  • Proper cash handling procedures.

  • Computer proficiency.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program

Compensation

The hourly rate for this role is $23.00.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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