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Rooms Controller Jobs in Wisconsin (NOW HIRING)

VICTUS GROUP MASTER

Housekeeping Room Attendant

Appleton, WI · On-site

$14 - $16/hr

Most of the work locations are both well-lit and temperature controlled. The Room Attendant may be ... The areas where the Room Attendant performs most of the cleaning are guest rooms, bathrooms ...

Posted today

Service Master

Contents Cleaning Technician

Baraboo, WI · On-site

$18 - $25/hr

Our facility is climate controlled and comfortable, and you'll be working both independently and as ... If you are sick and tired of turning hotel rooms or similar work, this is likely much more ...

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All JobsRooms Controller JobsRooms Controller Jobs in Wisconsin

Rooms Controller information

See Wisconsin salary details

$55.5K

$120.6K

$177.1K

How much do rooms controller jobs pay per year?

As of Aug 10, 2026, the average yearly pay for rooms controller in Wisconsin is $120,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,900.00 and $139,800.00 per year, depending on experience, location, and employer.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is a rooms controller?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What are common challenges faced by rooms controllers and how can they be managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What skills and qualifications are needed to thrive as a rooms controller?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.
What are popular job titles related to Rooms Controller jobs in Wisconsin? For Rooms Controller jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Rooms Controller jobs in Wisconsin look for? The top searched job categories for Rooms Controller jobs in Wisconsin are:
Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $120,614 per year, or $58 per hour.

Building Supervisor - Part-Time

Village of Jackson

Jackson, WI

$12 - $15/hr

Part-time

Re-posted 2 days ago

Job description

Summary of Position GENERAL STATEMENT OF DUTIES: Responsible for the general operations at the Jackson Community Center. Duties may include, but are not limited to, unlocking and locking rooms, answering phones, room setup and take down, directing and providing outstanding customer service to patrons and members, accepting registrations and maintaining a safe and controlled environment. Independently perform work of a recurring and regular nature in accordance with established and well-known policies, procedures, and practices.

Progress of work is checked and instruction is provided to accomplish work involving unusual problems or the use of unfamiliar equipment. SUPERVISION RECEIVED: Works under the general supervision of the Parks & Recreation Department Operations Manager. This position is part-time (non-exempt) with a maximum of 20 hours per week.

Hours and schedules may vary. Essential Duties & Responsibilities SPECIFIC POSITION RESPONSIBILITIES: Maintain presence at the main reception desk and uses the intercom and phone system to communicate. Direct patrons and members to the proper areas.

Answer any questions while maintaining outstanding customer service. Assist instructors and staff with class packets and any special requirements. Accept registrations and memberships for Parks & Recreation Programs.

Answer phone calls and directs to proper channels. Turn out lights and lock doors and windows upon completion of programs. Responsible for the safety and well being of patrons in the case of an emergency.

MUST follow the "Emergency Plan" in event of an emergency, evacuation, incident/accident. Perform daily maintenance, as needed & requested. Daily duty sheets will be provided.

Responsible for the specific setup and take down of various rentals, many times, multiple rentals at a time. This includes moving tables, chairs etc... Make sure rooms are set back to their original position and garbage is properly taken out after each rental

At all times, responsible and maintain a safe and controlled environment for the safety and well being of all patrons and members. Make sure the entire building is locked, secured and alarmed before leaving. Other duties or functions may be required from time to time, and thus the information above is not an exhaustive list of responsibilities for this role.

Education and/or Experience Required EDUCATION AND PRIOR TRAINING: The position requires at least one year working with people in a customer service type setting and a solid understanding of computers. The position does not require a license or certification. Knowledge, Skills & Abilities SKILLS, KNOWLEDGE, AND ABILITIES: Knowledge of, or ability to learn basic computer skills.

Must have a friendly, outgoing, helpful personality. The ability to mop, clean and lift heavy items when necessary. Understands the functions and promotes the Parks & Recreation Department.

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