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Rooms Director Jobs (NOW HIRING)

Sage Hospitality

Director of Rooms

Breckenridge, CO · On-site

$120K/yr

Job Overview The Director of Rooms provides strategic leadership and operational oversight for all Rooms Division departments, ensuring exceptional guest experiences, engaged team members, and strong ...

White Barn Inn

Director of Rooms

Kennebunk, ME · On-site

For more information: auberge.com/whitebarninn Follow White Barn Inn on Facebook and Instagram @WhiteBarnAuberge The Director of Rooms is a passionate hospitality leader responsible for overseeing ...

Schulte Companies

Director of Rooms

Boca Raton, FL · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Rooms to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our ...

Heihotels

Director of Rooms

Anaheim, CA · On-site

$120K - $130K/yr

As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel. * Comply with attendance rules and be ...

HEI Hotels and Resorts

Director of Rooms

Lahaina, HI · On-site

$85K - $87K/yr

As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel. * Comply with attendance rules and be ...

Stonebridge Companies

Director of Rooms Location: Brooklyn, NYC FLSA: Exempt Status: Full Time Reports to: General Manager Supervises: Front Office, Housekeeping, Building Pay Range: 100k - 115k annually Job Summary: The ...

Kimpton Hotels

Director of Rooms

Bozeman, MT · On-site

What You'll Do As the Director of Rooms you'll be responsible for providing quality guest service within the guidelines specified by hotel management. You'll lead all Front Office and Housekeeping ...

Auberge Collection

Director of Rooms

Washington, CT · On-site

Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary ...

AccorHotel

Director of Rooms

Austin, TX · On-site

Customer Service Champion - lead all Rooms Division departments to monitor, engage, support and embrace Voice of the Guest & Social Media Guest Satisfaction daily, monthly & yearly results and ...

New

Visitcatalinaisland

Director, Hotels Rooms

Avalon, CA · On-site

The Director of Hotels Rooms oversees all aspects of hotel operations for the Catalina Island Company. This includes, but isn't limited to, front office, housekeeping, guest services, F&B, Laundry ...

AccorHotel

Director of Rooms

Austin, TX · On-site

Customer Service Champion - lead all Rooms Division departments to monitor, engage, support and embrace Voice of the Guest & Social Media Guest Satisfaction daily, monthly & yearly results and ...

New

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How much do rooms director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for rooms director in the United States is $99,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a rooms director?

A Rooms Director is responsible for overseeing the daily operations of a hotel's front office, housekeeping, and sometimes other guest service areas. They ensure high standards of cleanliness, efficiency, and guest satisfaction while managing budgets, staff training, and service policies. Their role involves coordinating with other departments to enhance the overall guest experience and maximize revenue.

What are the main challenges a rooms director may face in a hospitality environment?

A Rooms Director often encounters challenges such as managing high guest expectations, handling fluctuating occupancy levels, and ensuring seamless coordination between departments like Front Office, Housekeeping, and Concierge. Balancing operational efficiency with personalized service while responding to unexpected situations, such as last-minute bookings or service recovery for guest complaints, can be demanding. Effective leadership, adaptability, and a proactive approach are essential for maintaining service quality and team morale. Many Rooms Directors find these challenges rewarding as they drive continuous learning and improvement in both service delivery and team management.

What are the key skills and qualifications needed to thrive in the rooms director position, and why are they important?

To excel as a Rooms Director, candidates typically need extensive experience in hotel operations, strong leadership abilities, and a background in hospitality management or a related field. Familiarity with property management systems (PMS) like Opera or OnQ, and certifications from hospitality organizations, are often highly valued. Exceptional communication, problem-solving skills, and a customer-centric mindset help individuals stand out in this role. These skills and qualifications are crucial for overseeing guest services, ensuring departmental coordination, and maintaining hotel standards for guest satisfaction.

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Rooms Director jobs near you
Infographic showing various Rooms Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $99,975 per year, or $48.1 per hour.

Director of Rooms

Sage Hospitality

Breckenridge, CO • On-site

$120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Why us?
Hotel Alpenrock brings a fresh take on mountain hospitality to Breckenridge, Colorado. Inspired by the town's adventurous spirit and gold-rush roots, our four-star service mountain modern hotel delivers authentic local character, and easy access to world-class skiing, hiking, biking, and year-round outdoor adventure. Located at the base of Peak 9 and steps from historic downtown, Hotel Alpenrock is designed to help guests experience the very best of Breckenridge.
As part of Sage Hospitality Group, we believe hospitality is about enriching lives-one experience at a time. Our team members create memorable stays for travelers from around the world while building genuine connections with our guests and our community. Through thoughtful service, collaboration, and creativity, we bring the spirit of Breckenridge to life for every guest who walks through our doors. We're looking for curious, independent thinkers who bring energy, creativity, and have a passion for hospitality.
At Hotel Alpenrock, you'll have the opportunity to grow your career, contribute ideas, and be part of building Breckenridge's newest luxury hotel. If you are here for the outdoors, value great teamwork, and want to create unforgettable experiences, meet us in the mountains.
Job Overview
The Director of Rooms provides strategic leadership and operational oversight for all Rooms Division departments, ensuring exceptional guest experiences, engaged team members, and strong financial performance. This role is responsible for developing and executiving both short- and long-term operational strategies while leading the daily operations of the Front Office, AdventureRock, and Housekeeping. As a key member of the Executive Committee, the Director of Rooms partners closely with department leaders to drive operational excellence, elevate service standards, and foster a culture of accountability, collaboration, and continous improvement. This leader champions the guest journey from arrival through departure, ensuring luxury service delivery, operational efficiency, and consistent adherence to brand standards. Success in this role requires highly visible, hands-on leader who is passionate about hospitality, committed to developing high-performing teams, and skilled at balancing operational execution with strategic planning in a dynamic luxury resort environment.
Bold leadership is the foundation of everything Hotel Alpenrock stands for. The Director of Rooms brings bold mountain energy to the vision, culture, and operational excellence that define this Breckenridge property. At Hotel Alpenrock, every role is part of a larger adventure. In this role, pioneer thinking and genuine care for guests are the twin summits to reach.
Responsibilities
  • Manage the human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
  • Manages check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. May need to fill in for various roles within the rooms department as the demands of business requires (Front Office and Housekeeping roles).
  • Manages guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Monitors and regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Maximizing revenue in each phone/desk transaction.
  • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Manages the standard procedures for cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Ensures that the overall operation of the front desk is completed daily.
  • Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.
  • Works closely with housekeeping and maintenance to ensure property is maintained.
  • Performs other duties as assigned, requested or deemed necessary by management.

Qualifications
Education/Formal Training
A four-year college degree or equivalent education/experience.
Experience
Four to five years of employment in a related position with Sage or other organization(s).
Knowledge/Skills
  • This includes experiential knowledge required for management of people and complex problems.
  • Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Ability to make decisions with only general policies and procedures available for guidance.
  • Supervisory/management skills.
  • Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests
  • Hilton Experience a plus

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to respond to guest requests and questions over the phone
  • Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner.
  • Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
  • Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
  • Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
  • Mobility -must be able to accomplish any task required of associates within assigned departments.
  • Continuous standing -must be able to accomplish any task required of associates within assigned departments.
  • Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week.
  • Driving required as necessary

Environment
Inside hotel and office environment 95% of shift
Benefits
  • Eligible to participate in Sage bonus plan
  • Unlimited paid time off
  • Medical, dental, & vision insurance
  • Eligible to participate in the Company's 401(k) program with employer matching
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Company-paid short-term disability
  • Paid FMLA leave for up to a period of 12 weeks
  • Employee Assistance Program
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

** The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.
Salary
USD $120,000.00 - USD $130,000.00 /Yr.
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About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984

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