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Rooms Director Jobs (NOW HIRING)

Director Of Rooms

Washington, DC · On-site

$125K - $135K/yr

We are seeking a Director of Rooms to lead our Rooms team and ensure exceptional cleanliness, comfort, and service throughout the hotel. This role is ideal for a hands-on leader who is passionate ...

Rooms Division Director

Durham, NC · On-site

$90 - $130/hr

Position SummaryThe Rooms Division Director is responsible for the successful leadership and operation of the Rooms Division, including Front Office, Guest Services, Housekeeping, Laundry, and ...

Residence Inn New York World Trade Center 170 Broadway New York, NY 10007 The Director of Rooms is responsible for ensuring the operation of Guest Services, Housekeeping, Food & Beverage, Engineering ...

Position Summary The Rooms Division Director is responsible for the successful leadership and operation of the Rooms Division, including Front Office, Guest Services, Housekeeping, Laundry, and ...

Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence ...

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

Director of Rooms Department: Rooms Reports To: General Manager Status: Full-Time, Exempt Salary: $140,000 to $150,000 Benefits: Eligible - Health/Dental/Vision/401K/Company Discounts L ocation:

For more information: auberge.com/whitebarninn Follow White Barn Inn on Facebook and Instagram @WhiteBarnAuberge The Director of Rooms is a passionate hospitality leader responsible for overseeing ...

Director Rooms Division

San Diego, CA · On-site

$129K - $161K/yr

Role Purpose As Rooms Division Director you'll lead the front office and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met ...

Director of Rooms

Honolulu, HI · On-site

$100K - $110K/yr

The Director of Rooms oversees staffing, training, performance management, scheduling, and departmental budgets while monitoring occupancy, labor costs, and inventory to maximize operational ...

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Rooms to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our ...

Director of Rooms

Honolulu, HI · On-site

$100K - $110K/yr

The Director of Rooms oversees staffing, training, performance management, scheduling, and departmental budgets while monitoring occupancy, labor costs, and inventory to maximize operational ...

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Rooms to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our ...

For more information: auberge.com/whitebarninn Follow White Barn Inn on Facebook and Instagram @WhiteBarnAuberge The Director of Rooms is a passionate hospitality leader responsible for overseeing ...

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Rooms Director information

See salary details

$27K

$100K

$170.5K

How much do rooms director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for rooms director in the United States is $99,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a rooms director?

A Rooms Director is responsible for overseeing the daily operations of a hotel's front office, housekeeping, and sometimes other guest service areas. They ensure high standards of cleanliness, efficiency, and guest satisfaction while managing budgets, staff training, and service policies. Their role involves coordinating with other departments to enhance the overall guest experience and maximize revenue.

What are the main challenges a rooms director may face in a hospitality environment?

A Rooms Director often encounters challenges such as managing high guest expectations, handling fluctuating occupancy levels, and ensuring seamless coordination between departments like Front Office, Housekeeping, and Concierge. Balancing operational efficiency with personalized service while responding to unexpected situations, such as last-minute bookings or service recovery for guest complaints, can be demanding. Effective leadership, adaptability, and a proactive approach are essential for maintaining service quality and team morale. Many Rooms Directors find these challenges rewarding as they drive continuous learning and improvement in both service delivery and team management.

What are the key skills and qualifications needed to thrive in the rooms director position, and why are they important?

To excel as a Rooms Director, candidates typically need extensive experience in hotel operations, strong leadership abilities, and a background in hospitality management or a related field. Familiarity with property management systems (PMS) like Opera or OnQ, and certifications from hospitality organizations, are often highly valued. Exceptional communication, problem-solving skills, and a customer-centric mindset help individuals stand out in this role. These skills and qualifications are crucial for overseeing guest services, ensuring departmental coordination, and maintaining hotel standards for guest satisfaction.

More about Rooms Director jobs
What cities are hiring for Rooms Director jobs? Cities with the most Rooms Director job openings:
What are the most commonly searched types of Rooms jobs? The most popular types of Rooms jobs are:
Who are the top companies hiring for Rooms Director jobs? The top employers for Rooms Director jobs are:
What states have the most Rooms Director jobs? States with the most job openings for Rooms Director jobs include:
Infographic showing various Rooms Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $99,975 per year, or $48.1 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Kalahari Resorts rating

5.8

Company rating: 5.8 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

66th of 108 rated hotels


Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Director of Rooms
Kalahari Resorts & Conventions is seeking a Director of Rooms. In this role, you'll oversee the operation of the Front Office (Valet, Bell Staff, Concierge, Front Desk, Emerald Lounge), Housekeeping and Laundry. You will work closely with the General Manager and AGM on special projects and assignments. You'll also be responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Common Area, Laundry, Concierge, PBX, and Bell Staff/Shuttle/Valet Service.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, inspiring associates while delivering extraordinary guest experiences ...and most importantly, you need to be able to bring your energy to your team! Assist in making their day as enjoyable as you do for our guests! This position will be on the Executive Committee.
Key Responsibilities
  • Oversee front office, housekeeping, laundry, and guest services to ensure high-quality service and guest satisfaction.
  • The Director of Rooms is responsible for maximizing guest service scores and opportunities within the Division.
  • Hire, train, and lead department managers and team members while maintaining standards, safety, and compliance.
  • Control budgets, optimize occupancy and revenue metrics, oversee property systems, and maintain readiness for operational disruptions.

What We're Looking For
  • 5 years of progressive hotel/resort experience in full-service properties over 500 rooms.
  • Extensive Rooms Division experience in Housekeeping and Front Desk.
  • Have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
  • A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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