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Customer Health Care Concierge Jobs (NOW HIRING)

Park Place of Elmhurst

Concierge, Part Time

Elmhurst, IL · On-site

$18.66/hr

The Healthcare Concierge plays a key role in enhancing the overall resident experience by assisting ... Excellent communication and interpersonal skills with a strong customer service orientation and ...

White Lodging Services Corp

Concierge

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Hostcare Resources healthcare concierge * Leadership development * Tuition reimbursement * Discounts on hotel rooms, dining, and other travel/entertainment experiences * Multiple hotels in each ...

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Customer Health Care Concierge information

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$18

$25

How much do customer health care concierge jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer health care concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a customer health care concierge?

A Customer Health Care Concierge is a professional who assists patients and customers with navigating healthcare services, benefits, and resources. They often work in pharmacies, clinics, or hospitals, providing guidance on insurance coverage, prescription fulfillment, and wellness programs. Their goal is to improve the healthcare experience by answering questions, resolving issues, and helping customers access the care and information they need. This role typically requires strong communication skills and a solid understanding of healthcare processes.

How does a customer health care concierge typically collaborate with pharmacists and other healthcare professionals?

As a Customer Health Care Concierge, you will frequently work alongside pharmacists, pharmacy technicians, and other healthcare staff to ensure customers receive comprehensive support. This collaboration often involves coordinating medication pick-up, answering basic health-related questions, and helping customers navigate insurance or wellness programs. By acting as a bridge between the customer and healthcare professionals, you play a key role in enhancing the overall patient experience and ensuring accurate, timely communication of important information.

What are the key skills and qualifications needed to thrive as a customer health care concierge, and why are they important?

To thrive as a Customer Health Care Concierge, you need strong customer service skills, basic health care knowledge, and usually a high school diploma or equivalent. Familiarity with pharmacy software, appointment scheduling systems, and insurance verification tools is commonly required. Outstanding interpersonal skills, patience, and problem-solving ability help you build trust and effectively assist customers. These competencies are crucial to providing seamless, compassionate support and guidance to individuals navigating health care services.

What is the difference between Customer Health Care Concierge vs Customer Service Representative?

AspectCustomer Health Care ConciergeCustomer Service Representative
CredentialsHigh school diploma, healthcare-specific certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentHealthcare facilities, insurance companies, patient support centersRetail, call centers, corporate offices
Employer & IndustryHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Primary FocusAssisting patients with healthcare navigation, benefits, and appointmentsHandling customer inquiries, resolving issues, providing product info

The main difference is that a Customer Health Care Concierge specializes in healthcare-related support, focusing on patient navigation and benefits, while a Customer Service Representative handles general customer inquiries across various industries. Both roles require strong communication skills, but the healthcare concierge often needs healthcare knowledge and certifications.

More about Customer Health Care Concierge jobs

Who are the top companies hiring for Customer Health Care Concierge jobs?

The top employers for Customer Health Care Concierge jobs are:

What states have the most Customer Health Care Concierge jobs?

States with the most job openings for Customer Health Care Concierge jobs include:

What job categories do people searching Customer Health Care Concierge jobs look for?

The top searched job categories for Customer Health Care Concierge jobs are:

Customer Health Care Concierge jobs near you
Infographic showing various Customer Health Care Concierge job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Care Concierge

ANGEL CARE HOME COMPANION SERVICES

Mays Landing, NJ • On-site

$19 - $21/hr

Part-time

Retirement

Re-posted 17 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Flexible schedule

Benefits/Perks
  • Flexible Scheduling
  • Competitive Salary
  • 401 k
Job Summary
We are seeking a Care Concierge to join our team. In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Responsibilities include assisting with hygiene needs, light housekeeping and errands, dispensing medication, and other tasks that improve the client’s living environment and standards. The ideal candidate is patient, compassionate, and reliable.
 
Responsibilities 
  • Assist with personal hygiene needs and dressing
  • Assist with mobility, walking, and physical therapy exercises
  • Prepare meals and snacks
  • Light housekeeping activities
  • Dispense medication
  • Provide companionship
  • Assist with errands and shopping
Qualifications
  • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred
  • First aid and CPR-certified
  • Knowledge of basic housekeeping tasks and cooking skills
  • Ability to adhere to all health and safety guidelines
  • Excellent communication and interpersonal spills
  • Ability to lift heaving objects
  • Compassionate, respectful, ethical